Resorts World Catskills Casino

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Resorts World Catskills Casino

Exterior
Property grounds
Luxury Suite, 1 King Bed
Food and drink
Concierge desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
888 Resorts World Drive, Monticello, NY, 12701
  • Resorts World Catskills
    4 min walk
  • Concord Monster Golf Course
    18 min walk
  • Doubletop Bar & Grill
    2 min walk
  • Monticello, NY (MSV-Sullivan County Intl.)
    16 min drive

Room options

Deluxe Suite, 1 King Bed

  • 58 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • 58 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • 84 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

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About this property

Resorts World Catskills Casino

Luxury hotel with 6 restaurants and a full-service spa
6 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Additionally, an indoor pool, 6 bars/lounges, and a 24-hour fitness center are onsite.
Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Life SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Resorts World Catskills Casino. During your stay, you're just a quick walk from Resorts World Catskills. Features include 6 restaurants, 6 bars, and a full-service spa.
  • Grab something to eat at one of the 6 restaurants, or stop for a drink at one of the 6 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, facials, or aromatherapy at Crystal Life SPA
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and scooter/moped rentals
  • Guests really like the accommodations for the nice bathrooms, cleanliness, and spaciousness
  • Just a 4-minute walk from Resorts World Catskills and 10 minutes by car from Holiday Mountain Ski and Fun Park
  • Airport shuttle service available for a fee
Resorts World Catskills Casino offers its guests a full-service spa, an indoor pool, and a steam room. There are 6 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges.

Event space at this hotel measures 26996 square feet (2508 square meters) and includes a conference center. A casino, a 24-hour fitness center, and spa services are also featured at the luxury Resorts World Catskills Casino. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Monticello hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 4 AM to 1:00 PM.
RW Food Hall - This café serves lunch, dinner, and light fare.
24/7 Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Cellaio - This steakhouse specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Good Friends - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Dos Gatos - This café specializes in Mexican cuisine and serves lunch, dinner, and light fare. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Parking and public transport

  • Electric car charging station on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4 AM–1:00 PM: USD 10-25 per person
  • 6 restaurants
  • 6 bars/lounges

Restaurants on site

  • RW Food Hall
  • 24/7 Bistro
  • Cellaio
  • Good Friends
  • Dos Gatos

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Full-service spa
  • Indoor pool
  • Scooter/moped hire
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre (26996 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • 150 casino gaming tables
  • 1600 casino slot machines
  • 6 casino VIP rooms
  • Casino (100000 square feet of space)
  • Casino sportsbook
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55 per night.
  • Cribs (infant beds) are available for USD 55 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55 per night
  • Rollaway bed fee: USD 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Resorts World Catskills Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Resorts World Catskills Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1003 reviews" "
Rating 8 - Good. 209 out of 1003 reviews" "
Rating 6 - Okay. 73 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Not happy about hudden fees
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Dane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and roomy bathroom clean and spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and spacious rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter

Disliked: Staff & service
I had forgotten I had paid in advance. When I arrived I presented my ID & a credit card as payment for the room. The card was in my wife’s name as mine on the same account was misplaced. I was denied a room as my wife was not present, her being in a nursing home with dementia and no way to send permission and her ID as the clerk requested. As a result even though the room was paid for I was denied a room or a refund. Walter Hennessy
Stayed 2 nights in Sep 2024

8/10 Good

Jirakal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect quick getaway
Stayed 1 night in Sep 2024

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegant and spacious
The room was one of the nicest I've stayed in. The bathroom suite alone was as big as a room normally. The t.v. was in an awkward place. As far as the gambling, not so user friendly. The drink service was horrible, and I did not notice any winners being paid!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when visiting Sullivan County.
Stayed 2 nights in Aug 2024

4/10 Poor

tina

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A microwave somewhere in the hotel would have been nice. A room with things not broekn would have been nicein
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle'

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite get away hotel it’s just fantastic
Stayed 3 nights in Sep 2024

10/10 Excellent

Louie

Stayed 1 night in Sep 2024

4/10 Poor

Regina

Travelled with family
Disliked: Amenities
The only thing that was nice about our stay was the area of NY there was nothing to do in the casino except gamble. No shops and only 4 restaurant 2 of which were Chinese, one diner and a steak house. Definitely need more variety. Foxwoods and Mohegan Sun in CT blow this resort away, hands down.
Stayed 1 night in Sep 2024

10/10 Excellent

Mya

Stayed 1 night in Aug 2024

8/10 Good

edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Severa clara

Liked: Cleanliness, staff & service, property conditions & facilities
staff are really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it just wished it had more shipping in the casino & more upscaled restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, with huge rooms. We went to Lotus restaurant which was excellent. The food was delicious and the service was great. Perfect little get away with everything in close proximity.
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, a lot of food options and a good variety of games at the casino. I also love their spa! A little pricey but worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Stayed 1 night in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024