Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Lobby
In-room safe, desk, iron/ironing board, free rollaway beds
Outdoor pool
Exterior
Check-in/check-out kiosk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • EastChase Shopping Mall
    4 min drive
  • Auburn Montgomery
    4 min drive
  • Baptist Medical Center East
    6 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    23 min drive

Room options

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Hotel with free breakfast, near EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel. During your stay, you'll be close to EastChase Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 4-minute drive from EastChase Shopping Mall and 12 minutes from Alabama State University
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Montgomery hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 693 reviews" "
Rating 8 - Good. 178 out of 693 reviews" "
Rating 6 - Okay. 77 out of 693 reviews" "
Rating 4 - Poor. 44 out of 693 reviews" "
Rating 2 - Terrible. 46 out of 693 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will NOT Be Back
Well, first of all, there was absolutely no Toilet Paper in my room!!! Nor, was there in the community restroom downstairs! 1000% Awful!!! Second of all, my Truck was broken into! Sure, not your fault buttttt!!! I highly recommend cameras that encompass the entire property!!! Very Weak performance!!! Yep, my relationship with IHG is over!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and convenient, with great shopping and dining options close by.
Stayed 1 night in Jul 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
I was billed twice through Expedia and Holiday Inn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Jul 2024

8/10 Good

DAEHWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

elliott

Stayed 1 night in Jul 2024

6/10 Okay

Sheldon B

Travelled with family and small children
Disliked: Property conditions & facilities
Breakfast was mediocre
Stayed 1 night in Jul 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!!
Great experience. Will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Sheena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Just nice
Stayed 1 night in Jun 2024

2/10 Terrible

Ebonee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell
This was the hotel from hell. The check in was horrible. The floors were dirty and sticky. The elevator was filthy. We came to our room and we saw several ROACHES in our room. There were no blankets for the pull out bed, the pull out bed’s mattress was FILTHY, no towels, our floors in the bathroom were sticky. I called to the front desk about blankets and towels and the front desk person was RUDE. She eventually said someone would bring the items. After we waited for an hour and a half, my husband went down to get them himself because our kids were exhausted and ready to go to sleep. The desk person was rude to him as well and said they were overbooked and too busy. The next day we asked for our room to get cleaned on our way out at around 11 am, we got back at 11pm and our room did not get cleaned. No new towels, nothing! As we were leaving, we show the housekeeping staff on there phones as if they were done for the day. The breakfast staff was great, very friendly. Unfortunately, they were out of a lot of the breakfast items and it was only 8:30. The pool was disgusting and looked like it hadn’t been cleaned in weeks. My son was very disappointed that he could not swim because it was very gross. If we hadn’t already been charged, we would have left. I felt like we were at a low budget motel. We paid over $400 to stay in this dump. I can say that the night front desk guy was very sweet. The stay was just awful.
Stayed 2 nights in Jun 2024

10/10 Excellent

amira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vegetarian friendly
The breakfast was better than expected. They offered egg white veggie omelets and turkey sausage in addition to the regular egg and cheese omelet and sausage. Kudos for accommodating vegetarians.
Stayed 1 night in Jun 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great Customer Service
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Business traveller
Just a little worn
Stayed 2 nights in Jun 2024

6/10 Okay

Brandon, Hinesville

Disliked: Staff & service
Front desk wasn’t very welcoming at all.
Stayed 2 nights in Jun 2024

10/10 Excellent

mihwa

Stayed 1 night in Jun 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night supervisor was great!!!
Stayed 1 night in Jun 2024

4/10 Poor

Gia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a wet dog and pee. Was not very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe clean location. Will stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
I would stay here again.
Stayed 1 night in May 2024

8/10 Good

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and clean and was a good stay
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and food was great
Stayed 1 night in May 2024