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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Premium bedding, minibar, in-room safe, desk
Reception
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
100 Commerce St, Montgomery, AL, 36104
  • Riverfront Park
    ‪5 min walk‬
  • The Legacy Museum
    ‪6 min walk‬
  • Alabama State University
    ‪3 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪12 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 5
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Montgomery-Downtown. During your stay, you're just a quick walk from The Legacy Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from The Hank Williams Museum and Montgomery Performing Arts Centre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Montgomery-Downtown. For a fee, parking is available.

This Montgomery hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1049 reviews
Rating 8 - Good. 327 out of 1049 reviews
Rating 6 - Okay. 129 out of 1049 reviews
Rating 4 - Poor. 69 out of 1049 reviews
Rating 2 - Terrible. 48 out of 1049 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rajesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so dirty. Doors were broken and would not close., for both main door and bathroom. The roll out was disgusting and had to ask staff multiple times to bring an extra bed.. furniture in room was so poor quality. Mattress kept movibg while sleeping the head was not attached to bed frame so kept falling back. The telephone to call front desk had no wire. Room size was good
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Denice

Travelled with partner
Liked: Cleanliness
Quaint, lovely historical building. On edge of revitalized riverfront neighborhoods. Very limited parking without valet service.
Stayed 1 night in Dec 2024

2/10 Terrible

felicia

Disliked: Staff & service, room comfort
The door to my room did not lock when I left. I was never got offered a different room, but was told the door was fixed when it was not. The front desk clerk said that my room would be half price and I still paid full
Stayed 1 night in Dec 2024

10/10 Excellent

WILLIE

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The sofa sleeper needs to throne out. It’s broken, the mattress doesn’t look safe. Shower is HOT water only. Toll bars are rusted. It’s time for an upgrade. Not deserving of the Hampton name. Not happy
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close down now!
We checked in after 5 PM, it was a very cold night and our room did not have any heat. We called downstairs and were told that the central heating system location was downstairs? The front desk clerk said that he turned the heat on, but it took a long time before it actually did. This is a refurbished hotel, we knew that before we booked, but as Hilton Honors members we didn’t think it would be in such terrible condition. The lamp was missing a bulb, and no toilet paper. My husband had to purchase some because there wasn’t any available downstairs. The condition of the room was unacceptable for the Hilton brand. I included pictures to show the condition of the hotel and our room. We will not return.
Cracked lamp shade
Damaged lamp shade
Stained chair
Peeling paint
Stayed 2 nights in Dec 2024

8/10 Good

Brin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is in a good central location.
Stayed 1 night in Dec 2024

4/10 Poor

Deborah

Travelled with family
I was disappointed in the condition of the room. It doesn’t have the same quality of other Hilton properties. It is located in a good area for viewing the downtown area.
Stayed 1 night in Dec 2024

2/10 Terrible

Bettie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Heat and hot water did not work.
The room was so cold that we requested the front desk help us. No more rooms were available so he brought us more comforters. He offered to call the HVAC repair person but they never came. Then the showers never got warm in the morning.
Stayed 1 night in Dec 2024

8/10 Good

Thenus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and helpful in providing restaurant recommendations and directions to main civil rights attractions. Only nit is that the room temperature control was not working, room was too hot.
Stayed 2 nights in Nov 2024

6/10 Okay

Sheldon

Stayed 2 nights in Nov 2024

2/10 Terrible

Tomika

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested room cleaning and the only thing I got was a new set of towels and toilet paper. There was absolutely NO cold water in my room. The toilet when flushed was hot water filling the bowl. The room smelled like someone smoked weed in it when they dropped off the towels and toilet paper. Very old building that looked on the inside like it was haunted.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveller
Disliked: Cleanliness, staff & service
Needs some upkeep
The hotel is old. Very classic, but it is evident of wear and tear. Needs some maintenance. It was not the quality you would expect for over $300 per night. The location is convenient to business downtown.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Staff were courteous and professional. Valet slow and rooms were cold. I will not stay again if I can help it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities
It was near a lot of historical sites.
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Expedia reserved two rooms for us instead of one. The 2nd room was charged to a credit card number I don't even have. The Hampton Inn is fine, right near the river cruise, lots of places within walnking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Jul 2024

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

george

Stayed 1 night in Oct 2024

4/10 Poor

Mario, West Orange

Stayed 3 nights in Sep 2024

4/10 Poor

Priscilla

Stayed 1 night in Oct 2024

2/10 Terrible

mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel property is not bad at all but the management behaved deplorably in a difficult situation. After I had paid for the room a month in advance and spoken directly to the hotel about a group reservation (4 rooms total), they gave away the suite and only told me after check-in time. The manager refused to talk to me and lied on the phone about her availability and work hours. I had to scramble to find another hotel for one of the incoming musicians. It was a wretched handling of the situation. The front desk also lied for her to the Expedia representative who helped me find another hotel. I would not stay in this Hampton Inn - Go across the Street to the other hotel. They could not have been nicer in helping me resolve this issue.
Stayed 1 night in Oct 2024