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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Exterior
Standard Room | Bathroom
Restaurant
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
100 Commerce St, Montgomery, AL, 36104
  • The Hank Williams Museum
    1 min walk
  • Montgomery Performing Arts Centre
    2 min walk
  • The Legacy Museum
    2 min walk
  • Montgomery, AL (MGM-Montgomery Regional)
    12 min drive

Room options

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Staybridge Suites Montgomery - Downtown, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (812)
The price is €225
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Staybridge Suites Montgomery - Downtown, an IHG Hotel

About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Montgomery-Downtown. During your stay, you're just a quick walk from The Hank Williams Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from The Hank Williams Museum and Montgomery Performing Arts Centre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 205 square feet (19 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Montgomery-Downtown. For a fee, parking is available.

This Montgomery hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (205 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1002 reviews" "
Rating 8 - Good. 309 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Beverly

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montgomery Hilton
Beautiful Place, Very Clean, All Workers Extremely Nice and Helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, clean and convenient to downtown. Staff is friendly and efficient. Restaurants within walking distance. This is the 2nd time I have stayed here.
Stayed 1 night in Aug 2024

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness, staff & service
I liked that is was walkable to the attraction I came to visit. What I didn’t like was the parking, and my room was by the elevator which hindered my ability to sleep. Also, my view was at the air conditioning unit behind the building.
Stayed 1 night in Aug 2024

8/10 Good

April

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This have got to be the worst hotel I ever laid my head in my entire adult life. The blackout curtain was hanging not attached to anything, the sheer curtain looked like it had blood stains, the paint was peeling all around the window, the bed felt moist and it smelled. I was very disappointed and believe they should shut this place down and renovations need to be done immediately. Will never stay here again, and this makes we question all of the Hampton properties. This place needs work done.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Construction started 6am
Stayed 1 night in Aug 2024

6/10 Okay

Frances

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property was very old and could use a face lift. We stayed three days and our room was never serviced. We finally asked for clean towels and the person on the desk brought them to us. We asked if he was the only person on staff and he said yes. This property needs help!!
Stayed 2 nights in Jul 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I have been a solid Hampton Inn customer for years. I would not stay at this one again.
Stayed 5 nights in Jul 2024

8/10 Good

Lloyd

Disliked: Property conditions & facilities
The hotel was Alright
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

DAVID

It was good
Stayed 1 night in Jul 2024

10/10 Excellent

Elsie

Stayed 1 night in Jul 2024

2/10 Terrible

jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible! There was peeling/cracking paint on the windows sills. There was dirt/dust on the walls. The lamp shades were cracked/peeling/dusty. There was rust/mold all throughout the bathroom. The handle to open the sliding door on the bath as well as the grab bar to get into the bath were very loose. The light above the bathroom sink did not work. The fan in the bathroom did not work. There were weird stains on the bathroom wall. There were holes in the bathroom wall. There was only one small trashcan in the whole room. The website says that they offer daily room service, yet in the room they have a sign that says, "for your CONVENIENCE we offer room service every OTHER day." There is no restaurant or bar at the property. There is no refrigerator or microwave in the room. There is no pool or hot tub at the property. I was charged $243.00/per night for a room that was rated "very good" on Expedia's website when I could have gone to a motel and paid $60.00/night for the same quality. There are many other hotels within a few blocks of this one that are very nice and can be booked at a similar price that I paid for this one. I am very disappointed that you can no longer trust Expedia and need to do your own research about hotels. If I had looked at Google reviews, I would seen that this hotel have mostly bad reviews. The only saving grace for this hotel is that every staff person we interacted with was very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Haven

Stayed 1 night in Jul 2024

6/10 Okay

Murchtricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property based on the Expedia reviews. I should have also taken a look at the Google reviews. This hotel, while in a convenient location, is quite dilapidated. There was mold in the shower, bathroom ceiling and A/C vents. The room smelled of mildew. The chairs in the room when dingy and sticky. Unfortunately, almost each time I came to the front desk, I had to wait for the receptionist to finish a smoke break. I didn’t pay for the $29 per night valet. There is a parking garage for $6 within 4 mins walking distance. Safety is an issue but I guess that is to be expected in a city. I was accosted my a man in the street and required police intervention. The breakfast was okay. My daughters enjoyed th waffles.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Stayed 1 night in Jul 2024

10/10 Excellent

Sheila

Disliked: Property conditions & facilities
I have stayed at the hotel on other occasions. The only problem I found was the hotel is very old, paint peeling on the windows, one of the side panels (very small) was coming off the wall. When I checked in, I had a great staff member to assist me with questions. I was a little confused about the Valet, it appeared I didn't have a choice but that worked out okay. Morning staff was not nearly as friendly or helpful. I felt like I was a inconveniencing them by checking out. Location was great and near lots of restaurants. Probably will not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Kalesta

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, but won't stay here again.
The hotel was clean and quite beautiful. The check in desk was extremely friendly. However, that did not make up for our stay. Upon arrival we realized parking was horrendous. Our only option was valet. I was charged for two days despite staying one night. However, they did credit me a day when I called the hotel. I checked in online and went straight to our room as described with all our things in tow. It didn't work. I had to go back down to the desk to learn they were "out of date" and online check in did not work here. I've stayed at many Hamptons and always had a good breakfast experience. Not this time. Most items were out, it was not cleaned or restocked throughout the morning despite the worker walking through looking at things many times. Many left unhappy that morning.
Stayed 1 night in Jun 2024

6/10 Okay

lori emig

Stayed 4 nights in Jun 2024

6/10 Okay

lori emig

Travelled with family
Disliked: Amenities
They did not have our room that we reserved upon arrival, so we were assigned to a different one. We go to that room and it wasn’t cleaned and the phone was unplugged from the wall, laying on the floor. We were then sent to a third room. Rooms are not maintained on a daily basis, not even trash removal. Mold on the ceiling in the bathroom. When we requested extra towels, we were told that we had to go get them. When you pay to stay away from home, you want the comfort you pay for. Not one of Hampton’s best.

8/10 Good

William

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024