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Sofitel Montevideo Casino Carrasco and Spa

5.0 star property

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Photo gallery for Sofitel Montevideo Casino Carrasco and Spa

Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Meeting facility
Superior Room, 1 Queen Bed, City View | City view
Water view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • Parking included

Explore the area

Map
Rambla Republica de Mexico sn, Montevideo, 11500
  • Carrasco Beach
    ‪1 min walk‬
  • Sofitel Montevideo Casino
    ‪1 min walk‬
  • Rambla of Montevideo
    ‪11 min walk‬
  • Montevideo (MVD-Carrasco Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 2 Single Beds, River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 Queen Bed

  • 38 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hotel Montevideo - Leading Hotels of the World

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, (275)
The price is €181
for 1 night
for 1 night
7 Mar - 8 Mar
Hotel Montevideo - Leading Hotels of the World

About this property

Sofitel Montevideo Casino Carrasco and Spa

Luxury Montevideo hotel in Carrasco with a full-service spa
A full-service spa, a casino, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour health club, and a bar/lounge. Housekeeping is available on request.
Sofitel Montevideo Casino Carrasco and Spa offers 116 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SoSpa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sofitel Montevideo Casino Carrasco and Spa. During your stay, you're just a quick walk from Carrasco Beach. Free WiFi in public areas, free valet parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at 1921, a fine-dining restaurant with a beachfront location
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to facials, massages, or body treatments at SoSpa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and bike rentals
  • Steps from Carrasco Beach and 5 minutes by car from Landia
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Montevideo Casino Carrasco and Spa offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 17696 square feet (1644 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a sauna are also featured at the luxury Sofitel Montevideo Casino Carrasco and Spa. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Montevideo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
1921 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Tea Gallery - This beachfront bar specializes in international cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: UYU 900-1000 for adults and UYU 900-1000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • 1921
  • Tea Gallery

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike rentals
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Wine-tasting room
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (17696 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Hand-held shower head
  • Height-adjustable showerhead
  • Magnifying mirror
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 60
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 casino gaming tables
  • 400 casino slot machines
  • 4 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Bingo
  • Biodegradable coffee stirrers
  • Casino (67813 square feet of space)
  • Casino sportsbook
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: UYU 3500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for UYU 5000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately UYU 900 to 1000 for adults, and UYU 900 to 1000 for children
  • Airport shuttle fee: UYU 900 per vehicle (one-way)
  • Pet fee: UYU 3500 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UYU 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Sofitel Montevideo Casino Carrasco and Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in March.
  • Pool access available from noon to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sofitel Hotel Montevideo Carrasco Casino
Sofitel Montevideo Casino Carrasco
Sofitel Montevideo Casino Carrasco Hotel
Sofitel Montevideo Casino Carrasco Spa
Sofitel Montevio Casino Carra
Sofitel Montevideo Casino Carrasco and Spa Hotel
Sofitel Montevideo Casino Carrasco and Spa Montevideo
Sofitel Montevideo Casino Carrasco and Spa Hotel Montevideo

Sofitel Montevideo Casino Carrasco and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 525 reviews
Rating 8 - Good. 96 out of 525 reviews
Rating 6 - Okay. 40 out of 525 reviews
Rating 4 - Poor. 14 out of 525 reviews
Rating 2 - Terrible. 15 out of 525 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Service, safe, amenities, quiet, very elegant
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel grate location with different restaurants options
Stayed 3 nights in Nov 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
We ate at the hotel restaurant, 1921. The service was attentive, pleasant and all-out welcoming. Gonzalo was very knowledgeable and his hospitality was second to none. We were able to try and enjoy local wine that he recommended and his ability to speak English was an added bonus. The staff and hotel are amazing and any would-be traveler to Montevideo should make a point to have dinner at "1921" and afterwards head to reception and reserve a room. Fantastic!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sofia, Montevideo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance of the building on point. Perfect location and fun for couples of any age.
Stayed 1 night in Nov 2024

10/10 Excellent

james p

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Pleanty of good places to shop and dine lus the casino
Stayed 2 nights in Oct 2024

2/10 Terrible

Mariel

Travelled with family
Liked: Amenities
Disliked: Staff & service
WORST SERVICE AND DEFINITELY WORST STAY OF MY LIFE. Would never recommend this hotel. Was treated like i wasn’t paying to be there.
Stayed 3 nights in Oct 2024

8/10 Good

Pepa

Liked: Cleanliness, staff & service, property conditions & facilities
I was expecting much better service then I received and my room was very small and not very comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic !!! The area is very beatiful and overall people very nice and helpful. the restaurant and bar have great food and drinks. The hotel architecture very classic and well mantained … The Carrasco area around the hotel has plenty of good restaurantes and shpping stores. Sebastian at the porter always nice and friendly. I strong recommend Sofitel in Montevideo
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with the most polite, friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful front desk that helped me book an airline reservation
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. One of my favourite. Historic building that has been very tastefully restored. Rooms are modern and comfortable. Great breakfast. In Carrasco, which is very safe and infinitely preferable to the city centre (Montevideo is a small city, so getting downtown is super easy). I will definitely go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robin, Taylors

Stayed 1 night in Jun 2024

10/10 Excellent

Duane

Liked: Property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

YUHEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Estela Beatriz, Oradell

Stayed 3 nights in Jun 2024

8/10 Good

Frank

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

6/10 Okay

Raja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
Great property, but poorly managed and dilapidated. It is not not up to the normal fine standards of the Sofitel brand.
Stayed 3 nights in Apr 2024

6/10 Okay

Mary, Glen Rock

Travelled with partner
Liked: Cleanliness, amenities
The property is in a great area with lots of dining options. The exterior of the building is stunning. Our room was in need of some updating. The carpeting needed updating and the patch work done to the ceiling was visible. Additionally on our second night the television and several electrical outlets were not working. The initial person who checked us in was not so welcoming. When I asked for a.room with a water view she told me that all of the rooms in the hotel were taken but I had a great city view. Which was untrue, the view was of a mechanical unit. After unpacking we came down and she then asked if we wanted to change rooms the following day, not after unpacking for a 2 night stay. Later we went to reception for recommendations for things to do and places to eat and were given a restaurant which was closed in Monday’s and a museum which was also closed. Needless to say after ubering to both locations it was not only disappointing but a waste of time. On a positive note.. you can’t beat the location and the property has many amenities.. sadly our room was not up to Sofitel standards.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the level of service and quality provided by this hotel. The place is spectacularly beautiful and the rooms are spacious. The on site restaurant is excellent as are the restaurants in the immediate neighborhood. In addition, the place is across the street from the beach. Finally, the price is extremely competitive. I’ll be back.
Stayed 3 nights in Mar 2024

4/10 Poor

Owen

Travelled with family
Liked: Cleanliness
Dear Manager, I hope this letter finds you well. I recently had the pleasure of staying at your esteemed establishment, the Sofitel Hotel in Montevideo. While I appreciated many aspects of my stay, there were a few areas that fell short of expectations for a five-star hotel experience. Firstly, upon arrival, I encountered issues with the room amenities. The air conditioning unit emitted a disruptive noise throughout the night, which affected my ability to rest comfortably. Although the other concerns, such as the malfunctioning fridge and warm water, were promptly addressed, albeit in an unusual Way by locking me out of the cabinet where the fridge was and where teacups so I could not make tea.. the noise from the air conditioning persisted. Additionally, the service experience was not as seamless as I had anticipated. On multiple occasions, I encountered difficulties with the key cards for the lift, which required replacement. While these issues were minor, they detracted from the overall guest experience. Furthermore, I observed instances where the approachability and problem-solving skills of the staff could be improved. Instead of embracing a can-do attitude and finding solutions to challenges, there seemed to be a default response of "that's not possible." And "I will check "For instance, when seeking assistance from the front desk and reception, although very polite and courteous, I encountered delays and ultimately had to resolve matters independently. One partic
Stayed 2 nights in Mar 2024

8/10 Good

maria, buenos aires

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Apr 2024