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SUR Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SUR Hotel

Front of property – evening/night
Interior detail
Luxury Room, Jetted Tub (Only adults)
Property entrance
Luxury Room, Jetted Tub (Only adults)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Maldonado 1098, Montevideo, 11100
  • Rambla of Montevideo
    4 min walk
  • Cagancha Square
    7 min walk
  • Salvo Palace
    12 min walk
  • Montevideo (MVD-Carrasco Intl.)
    40 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Jetted Tub (Only adults)

Superior Room, Jetted Tub (Only adults)

Superior Room, Jetted Tub (Only adults)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Pillow-top beds, minibar, in-room safe, laptop workspace

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Luxury Room, Jetted Tub (Only adults)

Luxury Room, Jetted Tub (Only adults)

Luxury Room, Jetted Tub (Only adults)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

SUR Hotel

Hotel with a 24-hour front desk, a quick walk to Rambla of Montevideo
This smoke-free hotel features 24-hour room service, a business center, and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SUR Hotel offers 19 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at SUR Hotel, you're just a quick walk from Rambla of Montevideo. Features include free WiFi in public areas, plus a business center and a roundtrip airport shuttle (surcharge).
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Rambla of Montevideo and 14 minutes by foot from Solis Theater
  • Airport shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. SUR Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Montevideo hotel is smoke free.

24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 24-hour room service

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SUR Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

SUR Hotel Hotel
Sur Hotel Montevideo
Sur Montevideo
SUR Hotel Montevideo
SUR Hotel Hotel Montevideo

SUR Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 186 reviews" "
Rating 8 - Good. 70 out of 186 reviews" "
Rating 6 - Okay. 25 out of 186 reviews" "
Rating 4 - Poor. 4 out of 186 reviews" "
Rating 2 - Terrible. 4 out of 186 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Daunte A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, just the room I was in was a little smaller than expected
Stayed 5 nights in May 2023

4/10 Poor

Ricardo

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

trevor

Liked: Staff & service, property conditions & facilities
The service from raphael was fantastic. Took care of anything I needed. Rooms are spacious and has a great location! Thanks!!
Stayed 3 nights in Nov 2021

10/10 Excellent

Peter, Zealand , NB , Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Sur had a lovely vib , combining the historical with modern amenities . We had a lovely balcony overlooking Paraguay calle . The room was clean , comfortable and quiet through the night .
Stayed 5 nights in Feb 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, no complaints
Nice hotel - no complaints really. It's not super central, but is in a decent neighborhood
Stayed 2 nights in Jan 2020

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable, not fancy
SUR is located in an older building in an older neighborhood. In Montevideo, the old city is more a description than location. SUR has a hostel feel about it. The hotel met our expectations & suited all our needs. We were boarding the Buquebus ferry to Buenos Aires so the location worked well. A few blocks from the Rambla. The staff was very friendly & helpful. My daughters are fairly fluent Spanish speakers, which was needed. All in all, stay for the price & if you need the location.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel not far away from the Old City
The hotel is about 10-min walk to the Independence Plaza. My double-bed room is not big, but fine for a single person. The staff does not speak English, so knowing some basic Spanish would help a lot. The breakfast is not free, and it is not very good according to my friends who ate there. One thing that surprised me is that the front-desk lady recognizes all the customers, as when we walked in, she always had our room key ready. She also called a taxi for us. Overall, I had a pleasant stay at the hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Monica, Lawrence, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Johnson
It was a short stay, although that webhad everything we needed. I have already recommended to my son that will travel soon!
Stayed 1 night in Dec 2018

10/10 Excellent

Lauren, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Only about a 10 minute drive all from Independence Plaza, or a short taxi or uber drive away from everything else! Staff was amazing! We're super helpful even though they spoke limited English, but were quick to use google translate to communicate with us. Even booked us a car to the airport for 4am. Our room was very near the front desk so we did hear people coming in and out during the night, if you are a light sleeper ask to stay upstairs! Room was clean and super comfy. 👍
Stayed 2 nights in Dec 2017

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Good hotel for a 2-3 day stay
The hotel is well located in the city center. It has free wifi in the rooms and lobby, so that's great. The rooms could be a bit cleaner though.

6/10 Okay

Simon, Orillia

Disliked: Property conditions & facilities, room comfort
Okay stay at the Sur hotel
It is a short walk to the old town and the free WiFi worked well in our room. The room definitely showed wear, the sheets reminded us of old worn sheets you find at a hostel. Unfortunately no English speaking staff were available during our stay; however we managed to communicate okay. The rooms don't feel that secure as they are locked with a single key in the knob; no deadbolt or security chain. It is a place where you are required to leave the key at the desk each time you leave. The official Uruguayan tourist guide rates this hotel as a 2 star. Overall a decent value.

4/10 Poor

Adrienne, San Diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud night club next door
Room 216 was great for our family of 4. Large, clean with a separate space for our two kids. Centrally located. The main issue is there is a night club next door that plays music Wed-Sun from 10 pm-8am. I can usually sleep through music but this music is loud. Really loud. And it literally plays til 8 am. Unless you can fall asleep in a loud night club it's not worth a stay.

10/10 Excellent

Javier, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Nice hotel, only three blocks from Av. 18 de Julio. Neighborhood is a little solitary by night. All rooms are very clean, with air conditioning and TV. There is no elevator, and rooms are on a first floor. There is no hotel parking, but there are some nearby private parkings few blocks away. Breakfast costs USD 5 per person.

8/10 Good

Sun, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad considering the price
The streets were quiet and sketchy which made the area a little dangerous at night. The hotel was decent but the no windows things was just not fun. Room was clean and staff was pleasant

6/10 Okay

Manfredo, BOG

Liked: Cleanliness, property conditions & facilities, room comfort
Nice for the price
Nice hotel for the price. Room very comfortable and clean. Very near from the old city, so it is perfect for city tour by walking.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Clean but no english!
They do not speak a single word of english. And breakfast was not included. So i would suggest going to the plaza which was 10 minutes away to grab breakfast at the cafe. Given that other reviews of hotels in Uruguay seem to fare no better, i am assuming it is an Uruguayan thing and their lack of facilities and abilities to run a proper hotel than the hotel itself to blame for this. It is clean, or looks so, so for a hotel room i rate that very highly though i feared to check with a black light!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Not too expensive. Hotel had a bit of character with interesting enough decor. Modern (or at least not old) but not contemporary. TV didn't work. Staff was nice.

8/10 Good

Scott, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to CBD
We are unfortunately non Spanish speakers. The staff only spoke Spanish and this made a few things a little challenging, however they made a great effort to assist us with what we were looking for. The rooms are very nice, however the heating for our room was in a box on the roof so thought the room was warmer then it truly was leaving the room a couple of degrees cooler than was desired, but otherwise was an excellent room. Location is a few blocks south of the cbd and close to a few ok restaurants. On the weekend it is very quiet in this area.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Really clean and decent hotel for this price
Overall we found this hotel a good one. Rooms are clean and comfortable. However, one big drawback is that at least our room didn't have any window and I think most rooms don't have any windows the way it has been designed but on the corridor there is enough ventilation. Staff don't speak English at all which can be a bit of problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise nugget in the heart of town
Wonderfully comfortable and affordable, right in the heart of Montevideo. Staff is very helpful and the room was very clean.

8/10 Good

rk, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nothing special, small tight clean rooms. AC. Didn't eat breakfast but looked good

10/10 Excellent

spyros, greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, very friendly staff
Don t worry if you don't speak Spanish , it's very easy to communicate with the staff of this hotel , because they care.