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Quinta Real Monterrey

5.0 star property
VIP Access

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Photo gallery for Quinta Real Monterrey

Front of property
Terrace/patio
Gran Clase Two Beds
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪5 min walk‬
  • Macroplaza
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite King

Master Suite King

Master Suite King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King

Governor Suite King

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds

Master Suite Two Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Gran Clase Two Beds

Gran Clase Two Beds

  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

  • 57 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase King

Gran Clase King

Gran Clase King

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Safi Royal Luxury Metropolitan

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1607)
The price is €188
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Safi Royal Luxury Metropolitan

About this property

Quinta Real Monterrey

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Self parking is free. Other amenities include a fitness center, a bar/lounge, and WiFi in public areas. Housekeeping is available on request.
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Quinta Real Monterrey. During your stay, you're just a quick walk from Plaza Fiesta San Agustin. You'll find features like free self parking, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at TIERRA MIA
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Plaza Fiesta San Agustin and 8 minutes by car from Fundidora Park
  • Airport and local-area shuttle service available for a fee
Quinta Real Monterrey offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Quinta Real Monterrey. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 5-star San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
TIERRA MIA - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 7 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TIERRA MIA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta Real Monterrey

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quinta Real Monterrey offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 739 out of 1139 reviews
Rating 8 - Good. 175 out of 1139 reviews
Rating 6 - Okay. 95 out of 1139 reviews
Rating 4 - Poor. 78 out of 1139 reviews
Rating 2 - Terrible. 52 out of 1139 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Miguel, Houston

Travelled with family
Liked: Staff & service
Despues de visitar Monterrety varias veces y haber estado en diferentes hoteles. Decidi estar en el "Mejor Hotel", pero no fue asi, mis expectativas eran muchas. Estos son los motivos: - Habitacion asignada con mal olor (a viejo y mucho polvo). - Pedi cambio de habitacion o upgrade, me cambiaron la habitacion pero no upgrade (con Expedia tengo derecho a upgrade). - La habitacion asignada no cumplio con las expectativas: 1. Botella de shampo y acondicionador a la mitad y tiradas en la regadera. 2. Cabellos largos en la cama, debajo de las sabanas, lo cual me dice que no hubo cambio de sabanas entre huespedes. 3. No habia control remoto de la tele. 4. La caja fuerte no funcionaba. 5. La escala para tomar el peso no servia, creemos falta de pila. 6. Solo un par de pantuflas y una sola bata de bano cuando eramos 2 personas. 7. Papel de bano de baja calidad, me roso desde la primera vez. 8. En recepcion pregunte por el spa y no supieron donde estaba. Visite por primera vez este hotel hace 10 anios y me parecio fabuloso, pero no esta vez. No ha mantenido el nivel requerido para el precio de la habitacion. Sequire buscando al mejor Holet de Monterrey. Miguel Rojas
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Harish, Mexico

Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Stayed 2 nights in Nov 2024

8/10 Good

irvin

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

maximiliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bed
Stayed 2 nights in Dec 2024

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Just some areas need a little upkeep as they look old and outdated. We had a “pool” view which was really a wall view since it is an indoor pool which was disappointing and had a humidity smell.
Stayed 2 nights in Sep 2024

2/10 Terrible

Astrid

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel was smelly, dirty, fungus in the shower, bed rest was dirty, hairs in the shower, horrible experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Hermoso GADD
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a lovely stay Comfortable room and bed I was right next to construction but they didn’t start until 10 The lobby is decorated beautifully for the holidays
Stayed 2 nights in Dec 2024

8/10 Good

Ricardo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property but service is terrible. At the restaurant we had lunch and they took forever. When we complained the manager was upset but at us not at his team! Service is not up to the quality of property the hotel has.
Stayed 1 night in Dec 2024

6/10 Okay

Volker, Tomball

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a clicking and drilling noise that repeated itself every 30 seconds. The whole night. I was told that was because of the A/C but I did not use it! Other than that staff was very friendly and restaurant food and service very good.
Stayed 1 night in Nov 2024

8/10 Good

Guillermo Garcia

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CARLOS, CONROE

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

JAVIER, El Paso

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and luxory hotel, little dated but overall ver quiet stay, shopping at walking distance
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architecture of the property and staff was very friendly and helpful . Location is great with a awesome shopping mall access the street
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Hotel So Hommy And comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Eugenio

Business traveller, Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Alejandro, San Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building out side and front is great! The personnel and service is terrible. On the past this Hotel use to be a great place, now is totally the opposite. They treat you as they are doing you a favor. Bad faces staring from the front desk, rooms smell bad, mold on walls and ceiling. Stains on the bed cover. This will be the last time that I’m stay here. Paying to much for all the bad things and bad service that the hotel offers. Is a shame this beautiful Hotel end like this…
Stayed 2 nights in Nov 2024

6/10 Okay

ABEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Maria Jose

Liked: Cleanliness
Stayed 4 nights in Oct 2024