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Krystal Urban Monterrey San Jerónimo

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Urban Monterrey San Jerónimo

Front of property
Indoor pool
Property entrance
Superior Room, 1 King Bed
Daily buffet breakfast (MXN 275 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
Blvd. Antonio L. Rodríguez 1880, Monterrey, NL, 64650
  • Spainish Consulate
    3 min walk
  • Plaza San Pedro Mall
    20 min walk
  • Galerias Monterrey
    5 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express Monterrey Galerias, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1275)
The price is €91
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Monterrey Galerias, an IHG Hotel

About this property

Krystal Urban Monterrey San Jerónimo

Hotel with free parking, steps from Spainish Consulate
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Krystal Urban Monterrey San Jerónimo offers 150 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Krystal Urban Monterrey San Jerónimo. During your stay, you're just a quick walk from Spainish Consulate. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Steps from Spainish Consulate and 9 minutes by car from U.S. Consulate General
  • Local-area shuttle service available for a fee
Krystal Urban Monterrey San Jerónimo offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Krystal Urban Monterrey San Jerónimo. An area shuttle within 5 kilometers is available for a fee. Self parking is free.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • On-site parking includes off-street options
  • Local area shuttle (surcharge) up to 5 kilometres

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 275 for adults and MXN 135 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Urban Monterrey San Jerónimo

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 135 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Urban Monterrey Hotel
Krystal Urban Hotel
Krystal Urban
Krystal Urban Monterrey
Krystal Urban Monterrey San Jerónimo Hotel
Krystal Urban Monterrey San Jerónimo Monterrey
Krystal Urban Monterrey San Jerónimo Hotel Monterrey

Krystal Urban Monterrey San Jerónimo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 908 reviews" "
Rating 8 - Good. 205 out of 908 reviews" "
Rating 6 - Okay. 92 out of 908 reviews" "
Rating 4 - Poor. 53 out of 908 reviews" "
Rating 2 - Terrible. 46 out of 908 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge F Diaz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, bonito, barato. Recibes lo que pagas, el staff muy amigable y atento las de limpieza súper amables. Cumplió con las expectativas
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean and nice staff
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have what the promise , my family needed to go to another Hotel….reservations on line
Stayed 3 nights in Jul 2024

8/10 Good

Ruben Jesus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Acceptable
I can understand that It is an old hotel but the cleaning can be improved. The staff is awesome.
Stayed 1 night in Jul 2024

10/10 Excellent

Feras

Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel!
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 1 night in Apr 2024

4/10 Poor

Marcial

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well, the hotel was a bit simple. I didn't like it very much for the price. The employees were very good people; I can't complain about that. They were very helpful. However, the room I had was in a condition that I didn't like, as the ceiling was broken. Where is the fire alarm? There is a switch out where the light is connected. The bathroom was useful for us, but I had to call the service person to fix it. Also, a comment: the rooms have very low lighting.
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 1 night in May 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located. The rooms are spacious and comfortable. The AC did get a bit humid at night only, but during the day it was cold and great. Although we didn’t use the breakfast, it did look great. There was a Starbucks on the first floor which was a huge plus. We will definitely be staying here again in the future.
Stayed 2 nights in Apr 2024

4/10 Poor

betty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed. I cannt sleep
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service.
Stayed 1 night in Mar 2024

6/10 Okay

Diego

Stayed 7 nights in Mar 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Juan J

Stayed 6 nights in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2024

4/10 Poor

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Juan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded to a suite, with only one bed ( I needed two), the sofa bed had springs poking out, and they could not provide blankets to even use it
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Management and staff were super hospitable. Comfortable room and convenient restaurant. Oxxo convenience store and food court in the office tower next door.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cassandra, Hidalgo

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic is crazy
Stayed 1 night in Mar 2024

8/10 Good

erika

Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Stayed 3 nights in Feb 2024

2/10 Terrible

Jenny

Travelled with partner
Disliked: Staff & service
Krystal hotel over booked. They sent us to a different hotel. I was never notified until we got there. That is unacceptable. They should of sent an email letting us know what was the situation on a timely manner, we lost more than one hour to drive to the second hotel during peak trafficker time. The hotel we stayed is very clean. Nice area and service is awesome.
Stayed 1 night in Feb 2024