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City Express Plus by Marriott Monterrey Nuevo Sur

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express Plus by Marriott Monterrey Nuevo Sur

Lobby lounge
Exterior
Room, 2 Double Beds, Non Smoking
Reception
Suite, 2 Double Beds | Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
Av. Revolucion 2703, Monterrey, NL, 64830
  • Monterrey Institute of Technology
    17 min walk
  • San Juan Grill
    1 min walk
  • Felix U. Gomez Station
    11 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Room options

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

City Express Plus by Marriott Monterrey Nuevo Sur

Hotel connected to a shopping center in Monterrey with free breakfast
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
City Express Plus by Marriott Monterrey Nuevo Sur offers 138 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at City Express Plus by Marriott Monterrey Nuevo Sur. During your stay, you'll be connected to a shopping center, and within walking distance of Monterrey Institute of Technology. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Monterrey Institute of Technology and a few minutes from Santa Lucia Riverwalk
  • Free local-area shuttle service
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. A free area shuttle within 10 kilometers is available. A fitness center, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly City Express Plus by Marriott Monterrey Nuevo Sur. Free self parking is available.

This 3-star Monterrey hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Café Plus - Onsite family restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 10 kilometres

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • Room service available

Restaurants on site

  • Café Plus

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

Property is also known as

City Express Plus Monterrey Nuevo Sur Hotel
City Express Plus Nuevo Sur Hotel
City Express Plus Monterrey Nuevo Sur
City Express Plus Nuevo Sur
City Plus Monterrey Nuevo Sur

City Express Plus by Marriott Monterrey Nuevo Sur Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1007 reviews" "
Rating 8 - Good. 275 out of 1007 reviews" "
Rating 6 - Okay. 104 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 52 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
cama muy chica y dura
Stayed 1 night in Sep 2024

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno tofo
Stayed 1 night in Sep 2024

10/10 Excellent

Abraham

Stayed 1 night in Aug 2024

10/10 Excellent

KATERIN JOHANA NEIRA FAJARDO

Stayed 3 nights in Aug 2024

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean close to shopping and restaurants. I wish there was a pool though
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cuauhtemoc

Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2024

6/10 Okay

Otto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, amenities
Great place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Estanislao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Admiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTIAN, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at a reasonable price
Stayed 3 nights in Aug 2024

6/10 Okay

Jorge

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Kirenia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

6/10 Okay

Marcos Incer

Liked: Staff & service, property conditions & facilities
Internet service is really poor and slow, I reported it but nothing happened. Staff was friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Bardia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a safe and comfortable area with easy access to all you need.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool..and check-in process was a little slow. But hotel was clean..friendly staff..close to walmart..food and other shopping
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable!
Stayed 2 nights in Jul 2024

2/10 Terrible

Ce De

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Since day one I had no hot water. First time, they sent out someone to fix it, he turned on the shower and it was hot, then proceeded to explain what side it was hot. Of course I knew what side it was hot and I had done it correctly but he had turned on the heater prior to going to my room, I learned this the next day because I had the exact same issue and I called the lobby, the boy there asked if I had turned it the other direction and then giggled making fun of me. The technician came up, a younger inexperienced one this time and confirmed water was not coming out hot. He left and came back telling me he had turned on the water heater and it should be hot in some minutes. It worked a few minutes later. Third day, the exact same issue but this time I did not bother to call, each day it took more than 30 mins to fix it and I had no time. You should not make fun of your customers or take them for incompetent people who can't turn on the hot water in a shower. Better fix your water heaters so they don't turn off every day. Rooms are tiny, TV has no access to netflix or anything else other than antenna tv.
Stayed 3 nights in Jul 2024

6/10 Okay

Silverio

Liked: Cleanliness, staff & service
Esparaba un poco más del desayuno continental.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremiah

Stayed 4 nights in May 2024

8/10 Good

Juan, MORELIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking, too many servicies around Excelente New
Stayed 2 nights in Jun 2024