City Express by Marriott Monterrey Universidad

3.0 star property

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Photo gallery for City Express by Marriott Monterrey Universidad

Reception
Superior Room, 1 King Bed with Sofa bed
Exterior
Superior Room, 1 King Bed with Sofa bed
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Avenida Alfonso Reyes 550, Regina, Monterrey, NL, 54290
  • UANL University Stadium
    ‪3 min drive‬
  • Monterrey Baseball Stadium
    ‪3 min drive‬
  • Nuevo León Independent Gymnasium
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪41 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

City Express by Marriott Monterrey Universidad

Hotel connected to a shopping center in Monterrey with free breakfast
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
City Express by Marriott Monterrey Universidad offers 147 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LED televisions come with cable channels.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Monterrey Universidad. During your stay, you'll be connected to a shopping center, and within walking distance of Monterrey Baseball Stadium. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Estadio Universitario and a few minutes from UANL University Stadium
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Free breakfast is served daily. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott Monterrey Universidad. Self parking is free.

This 3-star Monterrey hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in shower
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

City Express Monterrey Universidad
City Express by Marriott Monterrey Universidad Hotel
City Express by Marriott Monterrey Universidad Monterrey
City Express by Marriott Monterrey Universidad Hotel Monterrey

City Express by Marriott Monterrey Universidad Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 282 reviews
Rating 8 - Good. 66 out of 282 reviews
Rating 6 - Okay. 19 out of 282 reviews
Rating 4 - Poor. 14 out of 282 reviews
Rating 2 - Terrible. 23 out of 282 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Berenice Verduzco

Business traveller
Que mejores su servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t as clean after the first clean as I would expected but overall great place
Stayed 3 nights in Oct 2024

2/10 Terrible

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Lennox

Stayed 7 nights in Jun 2024

10/10 Excellent

Astrid, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C works! The cover curtains they are perfect you didn't even know is day light!
Stayed 2 nights in May 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good amenities nearby
Stayed 1 night in Apr 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great rate
Stayed 1 night in Mar 2024

8/10 Good

Calvin

Business traveller
Liked: Staff & service, property conditions & facilities
Easy to get to. Rooms were small breakfast was okay. It was fine for a short work trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ubication, only the mall is empty
Stayed 1 night in Mar 2024

2/10 Terrible

Ariel Enrique

Disliked: Cleanliness
Avoid this hotel, rude and terrible service .
It took almost 1 hour to check in after waiting 1 hour in a long line . The manager rude, the rooms were not ready at 4 pm. The room didn’t have a blind so impossible to seep in th morning. Horrible hotel .
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy this hotel. It's new and has a comfortable atmosphere to it. Great service and friendly
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at!
Stayed 1 night in Nov 2023

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Stayed 1 night in Nov 2023

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love that rooms so not have carpet
Stayed 1 night in Aug 2023

8/10 Good

Armandina, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Great customer service!
Stayed 1 night in Jul 2023

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice. Didn't care for using room key to operate elevator. When I arrived there was no one guarding the entrance and I was very confused as to what to do next, until finally someone came out of the elevator and understood then that the main lobby should be on the next floor.
Stayed 1 night in Jun 2023

6/10 Okay

Corny

Stayed 2 nights in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no ice machine
Stayed 1 night in May 2023

10/10 Excellent

Xavier, Mexico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones como tal del hotel están súper bien, todo muy limpio, los cuartos tienen todo lo suficiente, lo que sí es que en área de afuera se siente muy descuidado , sus plantas están medio muertas
Stayed 1 night in May 2023

10/10 Excellent

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 8 nights in Mar 2023

2/10 Terrible

Jose

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I arrived to the hotel at 4 P.M. and the staff didn’t have any rooms available yet. Me and many more people were waiting for over half an hour just to get a room.
Stayed 2 nights in Mar 2023