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CHN Hotel Monterrey Santa Fe

3.0 star property

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Photo gallery for CHN Hotel Monterrey Santa Fe

Lobby
Executive Room
32-inch plasma TV with cable channels, TV
Bathroom sink
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Zacatepec No. 100, Col. Valle de Morelos, Monterrey, NL, 64180
  • IMSS - Unidad Médica de Alta Especialidad No. 25
    ‪3 min drive‬
  • ISSSTE Regional Hospital
    ‪4 min drive‬
  • UMAE Hospital of Cardiology
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪44 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds

  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 9.9 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 10 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

CHN Hotel Monterrey Santa Fe

Hotel with free parking, steps from Gran Parque Libertad
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
CHN Hotel Monterrey Santa Fe offers 36 air-conditioned accommodations with safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at CHN Hotel Monterrey Santa Fe. During your stay, you're just a quick walk from Gran Parque Libertad. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at CHN Hotel Monterrey Santa Fe. Limited free parking is available on a first-come, first-served basis.

This 3-star Monterrey hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
CHN Hotel Monterrey Santa Fe has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 100 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at CHN Hotel Monterrey Santa Fe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 per person
  • Rollaway bed fee: MXN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Monterrey
Santa Fe Monterrey
CHN Hotel Santa Fe
CHN Monterrey Santa Fe
CHN Santa Fe
Chn Monterrey Santa Fe
CHN Hotel Monterrey Santa Fe Hotel
CHN Hotel Monterrey Santa Fe Monterrey
CHN Hotel Monterrey Santa Fe Hotel Monterrey

CHN Hotel Monterrey Santa Fe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 634 reviews
Rating 8 - Good. 227 out of 634 reviews
Rating 6 - Okay. 130 out of 634 reviews
Rating 4 - Poor. 51 out of 634 reviews
Rating 2 - Terrible. 67 out of 634 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Elva

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
bad area , and noisy at night time
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Janet

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here very clean and the cleaning ladies are very nice
Stayed 4 nights in Sep 2024

2/10 Terrible

Leda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Gustavo

Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Stayed 4 nights in Jul 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opcion barata en la zona
El hotel está en estado aceptable pero tiene detalles de cortinas viejas, ropa de cama gastada y paredes despintadas. Aun asi está limpio y seguro, la atención del personal amable y atenta. La zona es insegura para camianr de noche así que hay que tener cuidado.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Angel Isaías Mexicano

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the breakfast same thing everyday
Stayed 8 nights in Aug 2023

6/10 Okay

Jorge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more repairs
Stayed 1 night in Sep 2023

2/10 Terrible

isabel

Travelled with partner
Disliked: Amenities
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Stayed 2 nights in Aug 2023

2/10 Terrible

Linda

Disliked: Cleanliness
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Stayed 1 night in Jul 2023

8/10 Good

Jose C.

Liked: Staff & service
Shower door was hard to open, and water would get out of the shower to the bathroom floor. Other than that, it was a nice stay.
Stayed 2 nights in Jun 2023

8/10 Good

Isidoro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good price Keeped very clean Good customer service Parking garage has some construction dirt Other than that we had a good Stay
Stayed 4 nights in Jun 2023

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Cleanliness
The good thing was the attached restaurant and store on the first floor. The not so good were the dirty rooms and restrooms. Mold on showers, dirty carpets, mold on ceiling and some walls.
Stayed 1 night in May 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine
Stayed 1 night in May 2023

2/10 Terrible

Bianca

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

6/10 Okay

Mario Cesar Figueroa

Business traveller
Property is ok but i was specking better aercoce and facilities
Stayed 1 night in Apr 2022

4/10 Poor

oscar

Business traveller
Disliked: Cleanliness
Tuve muchos problemas. La habitación inicial estaba sucia. Me cambiaron. Pero había mucho ruido. Y mantenimientos. La zona no es muy bonita. Y había una cucaracha.
Stayed 2 nights in Feb 2022

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, friendly staffing
Stayed 8 nights in Jan 2022

6/10 Okay

Jorge

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Air condition doesn’t work at all, it has intermittence
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Oct 2021

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
its fine
it was fine. the rooms are very dated and beds are ok. we were passing by but weve had better hotels for the same price in the city. Staff was good its just the rooms that were just...fine
Stayed 1 night in Aug 2021