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CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Indoor/outdoor pool
Exterior
In-room safe, desk, laptop workspace, soundproofing
Outdoor banquet area
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Av. Fidel Velazquez, 3000, Col. Central, Monterrey, NL, 64190
  • IMSS - Unidad Médica de Alta Especialidad No. 25
    2 min drive
  • ISSSTE Regional Hospital
    4 min drive
  • Gaspar Mass
    6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    44 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Single Beds, Accessible, City View (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Accessible, City View (Mobility)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Antaris Galerías
Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1865)
The price is €64
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Antaris Galerías

About this property

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotel with free parking, near ISSSTE Regional Hospital
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham offers 156 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the overall property condition at CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. During your stay, you'll be within walking distance of Gran Parque Libertad. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Regional cuisine while dining at Gambrinos
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 4-minute drive from ISSSTE Regional Hospital and 5 minutes from Estadio Universitario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly CHN Hotel Monterrey Norte, Trademark Collection by Wyndham. Self parking is free.

This Monterrey hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Gambrinos - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Cantera Bar - This lobby lounge serves light fare only. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: MXN 180 for adults and MXN 120 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Gambrinos
  • Cantera Bar

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 250.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 120 for children
  • Pet fee: MXN 250.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

La Quinta by Wyndham Monterrey Norte
Fiesta Inn Norte
Fiesta Monterrey Norte
CHN Hotel Monterrey Norte Trademark Collection by Wyndham
CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Hotel

CHN Hotel Monterrey Norte, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 94 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Pablo

Travelled with family
Disliked: Cleanliness, staff & service
No te dan la habitación a tiempo, y en vez de asignarte otra habitación lista, te dejan esperando más de 1hr, debido a que mantenimiento está haciendo reparaciones de última hora.
Stayed 1 night in Jul 2024

8/10 Good

Raul

Stayed 4 nights in Jun 2024

4/10 Poor

Esmeralda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was support. I couldn’t get in and out of my room without help from the staff. The shower did not drain so there was water everywhere. Just very disappointing.
Stayed 2 nights in May 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Levi

Liked: Cleanliness, amenities
Falta remodelar habitaciones
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in May 2024

2/10 Terrible

Eduardo

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms
Dirty sheets, noisy AC, old and dirty towels, struggling with hot water, poor conector WiFi, mini TV. Horrible pillows.
Stayed 3 nights in May 2024

10/10 Excellent

Alan

Stayed 1 night in May 2024

4/10 Poor

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Dante

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel only because we had an event close by and it seemed like a decent place from pictures posted on Expedia. However, the front staff were unwelcoming, hotel is old, unclean, and smells like dirty old socks every where you walk in the hallways and in rooms. Thankfully it was only one night. Sheets, pillow cases, and curtains look stained and poorly washed (or many times rewashed and haven’t been changed in years). Don’t stay if you can avoid.
Stayed 1 night in Mar 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M
Stayed 2 nights in Mar 2024

8/10 Good

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

John

Business traveller
Liked: Room comfort
Disliked: Cleanliness
It was ok. Room was not cleaned well
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Stayed 3 nights in Sep 2023

4/10 Poor

Stefano

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saul
Exelente hubicación y servicio de primera
Stayed 1 night in Sep 2023

8/10 Good

MANUEL

Stayed 2 nights in Aug 2023

2/10 Terrible

Jennie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Awful front desk welcoming , thecname of the rude receptionists are Magda and Eunice.... very rude and very unkind and threatening the way they spoke to me I would never recommend anyone to stay there, the hotel needs to be remodeled and repaired the elevator buttons from the outside!!!!
Stayed 4 nights in Aug 2023

4/10 Poor

Maria Elena, Austin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not have enough towels, room smelled bad, towels rack falling down, no hair dryer
Stayed 1 night in Jun 2023

2/10 Terrible

MARCO A

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Leaky plumbing in most rooms, reported it several times and all you get is apologies never action. Expedia should stop recommending this hotel. It’s an accident waiting to happen.
Stayed 3 nights in Jun 2023

4/10 Poor

Maria Elena, Austin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We have been staying at this hotel since it was Fiesta Inn. And today it’s falling apart , don’t have towels, I bought my own mat tows and hand towels that we needed, the room smell bad, like mold, the towel rack very loose. The show door do not have seal on the bottom, because of that the floor would be wet. Night Stand drawer did not open.
Stayed 2 nights in Jun 2023

10/10 Excellent

Maria Elena, Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quit clean, very friendly,
Stayed 3 nights in Jun 2023