Best Western Plus Monterrey Colon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Monterrey Colon

Indoor pool
Lobby
Lobby
Down duvets, in-room safe, desk, laptop workspace
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Colon No. 1768 Pte., Col. Centro, Monterrey, NL, 64000
  • UANL School of Medicine
    2 min drive
  • Alameda
    2 min drive
  • Museo del Obispado
    4 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    43 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Plus Monterrey Colon

Family-friendly hotel with free breakfast and area shuttle service
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Best Western Plus Monterrey Colon offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they enjoy the helpful staff at Best Western Plus Monterrey Colon. During your stay, you'll be within walking distance of UANL School of Medicine. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Mexican cuisine while dining at La Cuchara
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from UANL School of Medicine and a few minutes from Galerias Monterrey
  • Free theme park, bus station, and local-area shuttle service
Best Western Plus Monterrey Colon offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Plus Monterrey Colon. An area shuttle within 10 kilometers, a theme park shuttle, and a bus station shuttle are free. Limited free parking is available on a first-come, first-served basis.

This Monterrey hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
La Cuchara - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 10 kilometres
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • La Cuchara

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Indoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Lift
  • Lift door width (centimetres): 381
  • Front entrance ramp
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Roll-in shower
  • Roll-in shower width (centimetres): 200
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 01 to October 31:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colon
Best Western Colon Monterrey
Best Western Monterrey Colon
Best Western Plus Colon
Best Western Plus Colon Hotel
Best Western Plus Colon Hotel Monterrey
Best Western Plus Monterrey
Best Western Plus Monterrey Colon
Colon Monterrey
Monterrey Plus
Best Western Plus Monterrey Colon Hotel
Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel
Best Western Plus Monterrey Colon Monterrey
Best Western Plus Monterrey Colon Hotel Monterrey

Best Western Plus Monterrey Colon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 340 out of 786 reviews" "
Rating 8 - Good. 251 out of 786 reviews" "
Rating 6 - Okay. 116 out of 786 reviews" "
Rating 4 - Poor. 47 out of 786 reviews" "
Rating 2 - Terrible. 32 out of 786 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Business traveller
Liked: Staff & service
Pool not working and bugs like roaches visible
Stayed 1 night in Aug 2024

4/10 Poor

HAGOP

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room toilet was clowed from beginning to end
Stayed 4 nights in Jul 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the front desk staff they was very friendly and helpful. I did not care for the room service staff. The room service staff came into my room announced.
Stayed 8 nights in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

2/10 Terrible

Mike, coral springs

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst filthiest hotel in #México. Not recomended at all, unless you want to play with roaches. Horrible experience!
Stayed 2 nights in May 2024

10/10 Excellent

Andrea del Carmen

Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Air conditioner did not worked
The room was good and comfortable, however, the air conditioner was not working properly. We stayed in room 329 and it took around 8 hours for the room to get a little fresh when we got there the air conditioner thermostat was at 61 F but the air was just verily fresh, my husband called the front desk and they instructed us to rise the temperature at 69 which we did, later on, somebody from maintenance came to our room to check on the a/c and change the temperature to 70 and said that because the room was too big the a/c would take longer to cool down the room and aid that if we lower to much the thermostat the unit could get frozen and the air can not circulate. We did as he said but the room never felt cool enough and we had a hard time to fall sleep at night. The next day we went out at 11 am and came back at 10 pm and found the a/c turned off, we were very upset because the room was very hot, the outside temperature was around 36 C, and housekeeping turned it off when they cleaned the room. It took again several hours for the room to cool down. Other than that we liked the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y personal atentísimo. Muy amigables y serviciales.
Stayed 4 nights in Apr 2024

6/10 Okay

Jocelyn Monserrat, Reynosa

Travelled with family
Liked: Cleanliness
Demasiado ruido
Stayed 1 night in Mar 2024

6/10 Okay

Rya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean little hotel in city center. But in desperate need of staff supervisor, cleaning ladies scream all the time amongst them, regardles of time or presense of guests sleeping, really hated their souls in the morning (lol)
Stayed 4 nights in Jan 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento, siempre dispuestos a responder y resolver posibles problemas. Súper atentos y profesionales
Stayed 4 nights in Nov 2023

10/10 Excellent

Olga

Stayed 1 night in Nov 2023

8/10 Good

Alfredo

Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 3 nights in Sep 2023

10/10 Excellent

Giovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esteban make it easy and smooth stay. Thank you Esteban !
Stayed 1 night in Sep 2023

10/10 Excellent

Letty

Stayed 1 night in Sep 2023

10/10 Excellent

Norma

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The day we arrived, the connected the refrigerator and it started making loud noises. We called the receptionist and they were very kind. The refrigerator was replaced promptly with a new one. Something we did not report, but could be improved, is that the upper hinge of the bathroom door was loose. It is not the first time we see this in this hotel, but not a big problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

karla ileana

Stayed 1 night in Aug 2023

10/10 Excellent

Diego

Stayed 1 night in Jul 2023

10/10 Excellent

Efrain

Stayed 8 nights in Jun 2023

10/10 Excellent

anvar

Stayed 6 nights in Jun 2023

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023