Sea Shell Palms

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Shell Palms

Property grounds
Double One Bedroom Suite (1 Full Bed) | Private kitchen
Property grounds
Outdoor pool
Two Bedroom Apartment (2 Full Beds)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Coral Reef
    2 min drive
  • Reggae Beach
    3 min drive
  • Rio Nuevo Battle Site
    3 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    9 min drive

Room options

Twin Two Bedroom Suite (4 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 4 Twin Beds

Twin One Bedroom Suite (2 Single Beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room (1 King Bed)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Two Bedroom Suite (1 King + 2 Single Beds)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

King One Bedroom Suite (1 King Bed)

  • Sleeps 2
  • 1 King Bed

Twin Two Bedroom Suite (6 Single Beds)

  • Sleeps 6
  • 6 Twin Beds

Two Bedroom Apartment (2 Full Beds)

  • 74 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room (1 Full Bed)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room (2 Single Bed)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Double One Bedroom Suite (1 Full Bed)

  • 46 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Sea Shell Palms

Suburban hotel with 2 restaurants connected to a shopping center in Tower Isle
Along with 2 restaurants, this hotel has an outdoor pool and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, conference space, and concierge services. Weekly housekeeping is available.
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and rice cookers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sea Shell Palms. During your stay, you'll be connected to a shopping center, and within walking distance of Coral Reef. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 3-minute drive from Rio Nuevo Battle Site and 13 minutes from Island Gully Falls
  • Airport shuttle service available for a fee
Sea Shell Palms offers its guests an outdoor pool and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Dubplates Rest. & Grill - Onsite diner.
Emojah's Restaurant - Onsite diner. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants

Restaurants on site

  • Dubplates Rest. & Grill
  • Emojah's Restaurant

Things to do

  • Outdoor pool
  • Playground
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Trampoline

Conveniences

  • Banquet hall

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (1300 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment room(s)
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Low-height plug sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Fridge
  • Rice cooker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Sea Shell Palms offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 57966414

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Sea Shell Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 124 reviews" "
Rating 8 - Good. 44 out of 124 reviews" "
Rating 6 - Okay. 11 out of 124 reviews" "
Rating 4 - Poor. 5 out of 124 reviews" "
Rating 2 - Terrible. 8 out of 124 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Venessa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my time there
Stayed 6 nights in Sep 2024

8/10 Good

VENECIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaican full breakfast was great. Staff very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we really had was the water is shut off at 8-10pm each night We were not told about this And we like to shower before bed each night Once we asked about the water issue They happily fixed the issue and we had water each night after Great room, breakfast is good Staff are very friendly and helpful
Stayed 9 nights in Aug 2024

8/10 Good

The Real

Liked: Cleanliness, staff & service
I went to sea shell palms for my birthday weekend it was great the pool is nice rooms are clean bed comfortable and friendly staff. I must say a security guard was very nice to me I think his name cue r something he took me to the room and ensure I was ok the night I came to the hotel I will come back to visit
Stayed 2 nights in Aug 2024

2/10 Terrible

Shadra, Plainfield

Stayed 5 nights in Aug 2024

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean, staff was friendly and service was good. The property itself is in need of some renovations which I am sure is in the plans.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nichola

Travelled with family
Liked: Staff & service, property conditions & facilities
Definitely would recommend. Felt like home away from home
Stayed 9 nights in Aug 2024

8/10 Good

Rapheal, plano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay, Rapheal
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2024

6/10 Okay

Sheldon

Stayed 4 nights in Aug 2024

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very relaxing and you have a peace of mind.
Stayed 4 nights in Jun 2024

8/10 Good

Fabian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff is very good , but the water pressure was very very low in the bathroom , the property is under some renovations which is very good , because the room that we stayed in can have some modern make over update , large flat screen tv , slide standing showers etc etc but the stay was very good just need some modern upgrades
Stayed 9 nights in Jun 2024

8/10 Good

Donna

Travelled with partner
Liked: Staff & service, amenities
The property is undergoing construction
Stayed 7 nights in Jun 2024

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Ms. Meek was friendly, helpful and informative. She made my stay exceptional. Mr. Murray provided quick answers to all my questions and was very knowledgeable about the area. The Driver Ritchie is the most safest and patient driver I've ever rode with. They all made my stay wonderful!
Stayed 3 nights in Jun 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities
The location is really nice and quiet but the building need renovation and the bed too small
Stayed 1 night in Jun 2024

10/10 Excellent

ROSE MARIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was beyond excellent. I enjoyed staying here. The staff was so great they welcome us with a clean smile.
Stayed 1 night in Jun 2024

8/10 Good

nadine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speedy check in. Safe, quiet area with friendly staff.
Stayed 4 nights in Jun 2024

8/10 Good

Kazeem

Liked: Cleanliness, staff & service
Great place to be
It was amazing, probably the best staff I have encountered, they were considerate, helpful and available.
Stayed 3 nights in Jun 2024

8/10 Good

Brownman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff where well mannered and helpful
Stayed 3 nights in May 2024

8/10 Good

S

Travelled with family
Liked: Room comfort
Just right
Just right for what it was needed for. Breakfast in the more was nice.
Stayed 7 nights in May 2024

8/10 Good

Dalini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only for a couple of hours. Although it was one of the few options available due to calling just one hour ahead of time, staff was quite helpful, pleasant, rooms were quite basic (as expected), but very clean. Breakfast was delivered to the room. Good choice for a quick stay.
Stayed 1 night in May 2024

8/10 Good

Rebecca

The staff was amazing
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Stayed 1 night in May 2024

10/10 Excellent

Chrissy

Stayed 1 night in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea Shell Palms is located behind a shopping center. It is easy to find from the main road. My room was very clean and comfortable. There is a refrigerator, microwave, cups, plates, spoon, and tea in the room. Breakfast is delivered to the room each morning and the restaurant, ice cream shop, and supermarkets are close by in the shopping center. I sat outside on the veranda and enjoyed the ocean breeze while I read and ate. The staff was very pleasant and helpful. They knew a wonderful driver who took me to the beach and other areas. During my 8-night say, the hotel was working on adding ground floor rooms and a swimming pool. I had a great stay and look forward to staying at the Sea Shell Palms again.
Stayed 8 nights in May 2024