Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, beach cabanas, sun-loungers
Aerial view
Aerial view
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    13 min walk
  • The Shoppes at Rose Hall
    15 min walk
  • Half Moon Golf Course
    15 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    18 min drive

Room options

Suite, 2 Bedrooms, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Resort View

  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Three Palms Ocean Course. Free WiFi in public areas, free valet parking, and 2 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, body wraps, or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Three Palms Ocean Course and The Shoppes at Rose Hall
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 7 restaurants and 2 coffee shops
  • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Waves
  • Pierside Restaurant
  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4295 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
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Jewel Grande Resort All Inclusive
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Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 800 out of 1275 reviews" "
Rating 8 - Good. 259 out of 1275 reviews" "
Rating 6 - Okay. 124 out of 1275 reviews" "
Rating 4 - Poor. 48 out of 1275 reviews" "
Rating 2 - Terrible. 44 out of 1275 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Property needs some updates but overall we had a great time. Good food and very polite staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

Justine Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was very good and lots of options. The staff were awesome and friendly. We will be back
Stayed 4 nights in Sep 2024

6/10 Okay

Kasey

Travelled with family and small children
When checking in and out of a vacation resort it is not too much to expect to be properly welcomed and to be genuinely thanked for being a guest when leaving. It would also be nice (even if it isn't so) to feel like security is there for the protection of guests, and not there to protect the resort from paying guests. These small things can set the tone for a total happy experience in an otherwise nice resort and the obvious hardworking staff. Front desk staff can make or break the experience.
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and located close to the airport
Stayed 5 nights in Sep 2024

10/10 Excellent

Lien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and I love Jamaica! They’re so friendly, nice and always make you happy. I will be back here soon
Stayed 4 nights in Sep 2024

10/10 Excellent

Fady, renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Jamaica. Great staff. Property well maintained. The jerk chicken on the beach was good. Jermaine and Rossan were great! Couple times during 7 days we had to call for new towels, but nice stay overall.
Stayed 7 nights in Aug 2024

8/10 Good

LaQuita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Donta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Great people and staff
Stayed 3 nights in Sep 2024

10/10 Excellent

PORSCHE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the property will be back
Stayed 4 nights in Sep 2024

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
No shower pressure or the tub stopper was broke
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the butlers looked after us. The pool and beach areas were great. The food was mixed, some great and some not so but had never done an all inclusive before so not sure if that’s normal. The villa was great and very spacious and comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

LISA, NORTON

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was wonderful!!!
Stayed 7 nights in Aug 2024

8/10 Good

Dian

Liked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Environment, Atmosphere, Staff, Service convenience It was all very nice. The food was plentiful and diverse but was somewhat salty… That should be adjusted.
Stayed 6 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Petrona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Duran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Nicole, Brooklyn

Disliked: Staff & service, property conditions & facilities
I was a little disappointed with the service. I was annoyed with the construction being conducted, I didn’t receive house keeping services for almost 2 days until I went to the front desk… when I called to inquire why I didn’t receive house keeping the day before I was told I had to request it, which was nonsense Overall I expected much more from JEWEL GRANDE and I highly doubt I would recommend it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Antiono

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay the staff was nice and helpful food options was good and the peace and quiet made it more relaxing yes I will visit again thanks
Stayed 3 nights in Sep 2024

10/10 Excellent

Hyacinth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located so close to the airport and other great attractions.
Stayed 6 nights in Sep 2024

2/10 Terrible

Susanna

Disliked: Staff & service, amenities, property conditions & facilities
So I have to be honest and let you all know. This resort is not in the best condition. I understand we are in Jamaica but this was supposed to be a 4.5 star resort. I would give this resort 2 stars at best. When I called for room service to have food delivered, the food was cold and terrible. You have to beg to have your room restocked with beverages and towels daily. The security that did the night shift were rude and unprofessional. If you go to dinner after 7:30 expect a 30-40 min wait and most of the restaurants you need reservation for, so don’t bother. The food for dinner was really good however once you are finally seated, you have to constantly ask for your drink to be refilled during all meals. They did not have many signs to show you where everything is so your guessing most of the time your there. Lastly I walked pretty much everywhere while I was there but when it was time to leave (thank goodness) I had to call downstairs three times to beg for someone to help me with my luggage. When I finally got all my luggage down the elevator by myself because no one showed up, I had to wait another 15 minutes for the shuttle to arrive. He apologized that he was late stating that he had to make a personal run. Never mind the fact they my transportation was waiting for me already and threatening to leave and I had a flight to catch. I couldn’t wait to leave and get Home. My advice….choose another resort. This one was terrible.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities
great fresh food. great selection of authentic jamaican food.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tony

Stayed 3 nights in Aug 2024

8/10 Good

shantel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was nice
Stayed 3 nights in Aug 2024