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HG Hotel Cappelli

3.0 star property

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Photo gallery for HG Hotel Cappelli

Seasonal outdoor pool, pool loungers
Terrace/patio
Lobby
Property entrance
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016
  • Terme Excelsior
    ‪4 min walk‬
  • Terme Leopoldine
    ‪4 min walk‬
  • Terme di Montecatini
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room, Non Smoking

Classic Triple Room, Non Smoking

Classic Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Classic Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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includes taxes & fees
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About this property

HG Hotel Cappelli

Hotel in Montecatini Terme with free breakfast and a seasonal outdoor pool
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and a meeting room.
HG Hotel Cappelli offers 68 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at HG Hotel Cappelli, you're just a quick walk from Terme Excelsior. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine while dining at Ristorante Giulio
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Terme Excelsior and 4 minutes by foot from Terme Leopoldine
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at HG Hotel Cappelli. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Montecatini Terme hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Ristorante Giulio - This restaurant specializes in local and international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 7 per day)
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ristorante Giulio

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme

HG Hotel Cappelli Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 48 reviews
Rating 8 - Good. 21 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad, LOS ANGELES

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammad, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Montecatini
over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021

10/10 Excellent

PaulWatson, Leicester, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located in Montecatini, near to restaurants, bars and childrens mini fair. It was spacious and had a good swimming pool and jacuzzi. The room (balcony type) was of a good size, very clean with a large bathroom, very good size TV and fridge. The air conditioning worked very well. The balcony was a good addition and overlooked the mountains and swimming pool to the rear. The breakfast was good quality, and had the option of being eaten on the patio. The receptionist Elena was very attentive and welcoming. The only negative was that only street parking is offered. Although free between 8pm-8am, after this it was €1 for the first hour and €1.50 for subsequent hours. There was a free car park at the top of the hill past the Funicolare, but was a 15 minute walk.
Stayed 3 nights in Aug 2020

8/10 Good

Maurizio M.

Liked: Cleanliness
Good place
Good
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

itchyivca, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for good price
We stayed in this hotel as we had our own hire car and wanted to stay outside Florence. It was little confusing to find the hotel because of lots of one way streets but no biggie. There is a paid parking right outside and unless you tell the hotel to specifically reserve garage parking you will have no chance as they only have 3 spaces. But 200 meter just next to the Tettuccio Terme, along the park is free parking which we used. The main street is easy to find from the hotel and train station too. It takes 45 minutes on the train to Florence. The staff were all lovely and helpful every time we came up to ask a question. Breakfast, in the downstairs room, was adequate and plentiful even with just cornflakes and chocolate coco-pops as the only cereal selection. The girls refilling breakfast trays were very friendly and smiled all the time which makes a big difference first thing in the morning. The room was spacious, clean and had a small balcony but only one reclining chair fitted on it. Bathroom was spacious with a bath and shower in it. Montecatini Terme has many hotels which explained the low price. There is a swimming pool outside which I used (May 14) but Jacuzzi was cold so not used. The traditional old fashion decor look of the hotel is very clean and fresh looking. I would definitely recommend this hotel and stayed here again

8/10 Good

René

Liked: Staff & service
Fint men lidt slidt hotel
Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophique à éviter
Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024

10/10 Excellent

Jørn

Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024

8/10 Good

Fabio

Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve vacanza di relax
Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benny auto

Stayed 1 night in Dec 2023

6/10 Okay

Wim

Stayed 2 nights in Nov 2023

10/10 Excellent

Francesca

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Marco

Stayed 1 night in Oct 2022

10/10 Excellent

Anna Maria

Liked: Staff & service, amenities, property conditions & facilities
Centrale
Stayed 1 night in Oct 2022

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione centrale, personale super gentile. Piscina e idromassaggio inclusi. Da tornare sicuramente
Stayed 1 night in Sep 2022

10/10 Excellent

ALESSIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto a posto ci ritorno sicuramente
Stayed 1 night in Sep 2022

8/10 Good

Kari

Travelled with group
Liked: Cleanliness, staff & service
Helt greit, hverken mer eller mindre. Forferdelig harde og store puter.
Stayed 4 nights in Aug 2022

6/10 Okay

Tommy

Liked: Cleanliness, property conditions & facilities
Okay
Fint Ift. Den billige pris vi fik. Dårlig seng og ikke ret meget hjælp af personalet. Fik lov til at benytte pool før indcheckning hvilket var super positiv.
Stayed 1 night in Aug 2022

8/10 Good

Saad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel un peu vieux jeu mais efficace
Fidèle à la description pour une fois Chambre spacieuse et confortable Seul problème le parking c’est dans la rue et payant sinon séjour impeccable
Stayed 1 night in Aug 2022

8/10 Good

Carmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile ed accogliente, camera pulita e spaziosa, piscina piccola ma gradevole e rilassantez
Stayed 1 night in Aug 2022

8/10 Good

raffaella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doccia grande, bagno con finestra, colazione varia e abbondante, piscina e lettini a disposizione dei clienti
Stayed 2 nights in Aug 2022