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"Fantastic building and location but needs better maintanance standards. Bathroom door was warped and didn't close properly, lift interior scratched an ... " More

By a verified traveller on Wed 18 Sep 2019

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Deluxe Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Fairmont, Luxury Double Room, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairmont, Luxury Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Luxury)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Fairmont, Luxury Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Fairmont, Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Fairmont Le Chateau Montebello. During your stay, you're just a quick walk from Manoir-Papineau National Historic Site. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Aux Chantignoles
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, Ayurvedic treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a gym
  • 5 minutes by car from Omega Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Fairmont Le Chateau Montebello ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Fairmont Le Chateau Montebello

Couples (1)
3 out of 5
Fantastic building and location but needs better maintanance standards. Bathroom door was warped and didn't close properly, lift interior scratched and marked with worn carpet. Does not feel like a premium hotel despite prices.

Posted by on 18 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Fairmont Le Château Montebello

We appreciate your honest review following your stay with us and we truly hope to have the opportunity to better welcome you during a future visit. - Jennifer, Fairmont Le Château Montebello

About the Fairmont Le Chateau Montebello

Location 392 Notre Dame, Montebello, QC J0V1L0

Property Features

Have fun with on-site winter activities, including cross-country skiing, snow tubing and ice skating, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a health club. Fairmont Le Chateau Montebello helps provide the perfect winter holiday with skiing lessons, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the resort's bar. The resort offers a restaurant. Wireless Internet access is complimentary. Complimentary self-parking is available on-site, along with a car charging station.

  • 1 building
  • 210 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1930
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 4
  • Indoor tennis courts - 2
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fairmont Le Chateau Montebello offers 210 accommodations with minibars and a safe. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, designer toiletries and hairdryers. This Montebello resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Aux Chantignoles – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

A golf course, 4 outdoor tennis courts, a marina and a health club are featured at the resort. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Snowmobiling on site
  • Miniature golf on site
  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Ice skating on site
  • Fishing nearby
  • Downhill skiing nearby
  • Sledding on site
  • Playground on site
  • Racquetball/squash on site
  • Rafting nearby
  • Snow tubing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Ski lessons on site
  • Snow sports gear
  • Cross-country skiing on site
  • Sailing nearby

Spa Services

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Hot tub in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 55 per pet (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 30 to 40 per person
  • Valet parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont Montebello
  • Chateau Montebello
  • Fairmont Chateau Hotel Montebello
  • Fairmont Chateau Montebello
  • Fairmont Montebello
  • Montebello Chateau
  • Montebello Chateau Fairmont
  • Montebello Fairmont
  • Fairmont Le Chateau Montebello Hotel Montebello
  • Fairmont Chateau Montebello Hotel
  • Fairmont Chateau Montebello Resort
  • Chateau Montebello
  • Fairmont Montebello
  • Montebello Fairmont
  • Fairmont Le Chateau Montebello Resort
  • Fairmont Le Chateau Montebello Montebello
  • Fairmont Le Chateau Montebello Resort Montebello

You should know

  • This resort caters to LGBTQ+ guests.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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