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Hotel Gran Carlina

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Gran Carlina

Terrace/patio
Exterior
Indoor pool, open 9:00 AM to 7:30 PM, pool loungers
Double Room
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
6, Rue René Cassin, Les Pradets, Mont-Dore, Puy-de-Dome, 63240
  • Funiculaire du Capucin
    1 min walk
  • Thermes du Mont-Dore
    4 min walk
  • Mont Dore Aventures
    15 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    48 min drive

Room options

View all photos for Chambre King Size

Minibar, in-room safe, blackout curtains, soundproofing

Chambre King Size

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Single Room

  • 13.2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Bathroom

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Saint Nectaire Spa & Bien-être Hotel

Pool
Hot tub
Spa
Parking included
3.9 out of 5, Good, (225)
The price is €98
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mercure Saint Nectaire Spa & Bien-être Hotel

About this property

Hotel Gran Carlina

Hotel in Mont-Dore with a fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Gran Carlina offers 54 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.
During your stay at Hotel Gran Carlina, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy French cuisine while dining at La Part des Anges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Auvergne Volcanoes Regional Nature Park and Funiculaire du Capucin
  • Pets welcome for a fee
Hotel Gran Carlina offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Hotel Gran Carlina.

This 4-star Mont-Dore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
La Part des Anges - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 15 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Part des Anges

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bath
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during October, November, and April.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gran Carlina
Gran Carlina Mont-Dore
Hotel Gran Carlina
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel
Hotel Gran Carlina Mont-Dore
Hotel Gran Carlina Hotel Mont-Dore

Hotel Gran Carlina Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 12 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Disliked: Property conditions & facilities
Great location but tired and in need of renovation
The Gran Carlina is well situated in town and had free parking which was a bonus. The exterior of the hotel is in a very bad condition and needs major renovation. We were seriously concerned what the inside would be like! The interior was better but dated and a little tired, the same with the bedroom but it was clean. Breakfast when the hotel is not busy was fine but one morning the restaurant was busy and the staff struggled to keep hot dishes replenished. We had to wait 20 minutes for fresh food - on the whole the staff were good. This hotel is not good enough for a 4 star rating and we found it quite expensive for the condition and age of the fixtures and fittings.
Stayed 2 nights in Jan 2023

6/10 Okay

Leonard

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect location: close to village and hiking trails. Cleanliness and comfortable rooms. Room balcony overlooking the mountain: stunning views. Heavenly spa and cute pool. Top notch hotel restaurant.
Stayed 3 nights in Jul 2021

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Great hotel fantastic town
Loved the room and the town and local area are beautiful the exterior of the hotel could do with a little bit of tlc but don't let this put you off staying there
Stayed 1 night in Aug 2019

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Petits déjeuners très complet mais un peu cher. Bel hôtel avec beaucoup d’espaces partagés (piscine, coin salon etc). Et surtout le personnel très agréable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Stayed 2 nights in Sep 2023

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Francine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ERIC

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
L'hôtel a besoin d'une rénovation complète des chambres et surtout de l'extérieur. La photo sur le site est belle mais de loin. Le prix des chambres n'est pas justifié par les prestations. Les petits chiens ne sont pas acceptés au restaurant même dans son panier.
Stayed 1 night in Feb 2023

6/10 Okay

DENIS

Stayed 3 nights in Feb 2023

10/10 Excellent

Philippe

Stayed 2 nights in Jul 2022

10/10 Excellent

Jean-baptiste, Montargis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking sur place, lieu calme et en plein centre ville
Stayed 1 night in Jul 2022

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable
très bonne accueil on vous recommande cette hôtel
Stayed 1 night in Mar 2022

6/10 Okay

lylian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
ce qu'il ne ma pas plus trop de bruit on entends tous ce qu'il ce passe dans les chambre alentour la propreté laisse à désiré pour un hôtel 4 étoiles et il manquer les peignoirs pour descendre au spa ect
Stayed 1 night in Feb 2022

6/10 Okay

Isabelle

Travelled with family
Liked: Cleanliness, staff & service
Bof... chambres vraiment pas terribles surtout pour un 4 etoiles! Et ascenceur trop petit pour 6 etages. On n'y a passé qu'une nuit de depannage. On a ensuite dirmi dans un autre hotel qui n'affichait que 2 etoiles mais qui etait bien mieux.
Stayed 1 night in Feb 2022

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien situé, près des pistes qui sont accessible en 5min en voiture. Petit déjeuné très bon.
Stayed 2 nights in Jan 2022

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique vue de la chambre
Très jolie vue, bon restaurant, accueil et service agréables. Établissement mérite un léger rafraîchissement
Stayed 1 night in Jul 2021

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour dans un hôtel très accueillant.
Excellent séjour dans un hôtel un peu défraîchi de l’extérieur mais très agréable à l’intérieur. Excellent service avec les repas servis en chambre. Hôtel très bien situé, proche du centre et du départ des pistes de randonnée.
Stayed 2 nights in Feb 2021

4/10 Poor

Oliveira Lima

Liked: Staff & service
Disliked: Property conditions & facilities
Besoin d’une bonne rénovation Pas trop de place de parking
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Le service et les équipements sont au top. La nourriture du restaurant est excellente. Cependant l'hotel accuse un peu son âge. Rien de rédhibitoire mais un peu surprenant pour un 4*
Stayed 5 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
parking disponible, quelques places pour x chambres concernées,si vous rentrez un peu tard pas de place disponible et galère pour se garer. SdBain: besoin d'un rafraichissement 1 lampe de chevet hors ser
Stayed 1 night in Aug 2020

8/10 Good

Thierry

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Pascal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Décevant
Accueil impeccable, par contre déçu par la chambre. Un lit 2 places en 140, c'est plutôt petit pour un 4 étoiles, le balcon sale, avec un mobilier (petite table et chaise de jardin) très abîmés. Bar-frigo pas branché, et du coup nous avons trouvé une poussière importante derrière...Pour la salle de bain : Propre, mais vieillissant. Juste une baignoire, peu pratique, (mais c'est indiqué dans la description) Nous n'avons pas testé le Spa et la piscine. Ni le petit déjeuner. Le restaurant est bon. Les "extras", apéritif et eau bouteille un peu cher, mais classique pour des "extras" Pour conclure, même si le séjour est bon, relativement déçu pour un 4 étoiles. L’hôtel est "dans son jus".
Stayed 3 nights in Jul 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2020