Hotel in Mombasa with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, concierge services, and laundry facilities.
Sheratton Regency Hotel offers 57 air-conditioned accommodations with bathrobes and slippers. Flat-screen televisions come with cable channels.
Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Sheratton Regency Hotel, you're just a quick walk from Two Tusks. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Take a swim in the outdoor pool
Amenities include 2 meeting rooms, laundry facilities, and an elevator
Steps from Two Tusks and 7 minutes by foot from Holy Ghost Cathedral
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
There are 2 meeting rooms available. The business-friendly Sheratton Regency Hotel also features an outdoor pool, concierge services, and laundry facilities. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.
Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Sheratton Regency Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Swahili
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Free buffet breakfast available daily 6:30 AM–10 AM
1 restaurant
1 poolside bar and 1 bar
Room service available
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
Lift
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Business services
Meeting rooms - 2
Outdoors
Pool sunloungers
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bathrobes
Bidet
Free toiletries
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Electric kettle
More
Desk
Iron/ironing board (on request)
Mobile key entry
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property is also known as
Sheratton Regency Hotel Mombasa
Sheratton Regency Mombasa
Sheratton Regency
Sheratton Regency Hotel Hotel
Sheratton Regency Hotel Mombasa
Sheratton Regency Hotel Hotel Mombasa
Sheratton Regency Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Cockroaches. Moldy smelling. Night club connected to building. Heard loud fire works all night could have been firearms. Staff was friendly. Breakfast was tasty.
The balcony door could not lock. The bathroom is dated. The tiny desk had no light.
The location is directly across from some mosque or Islamic center. Those ‘prayers’ on megaphone (outdoor speakers?) started at 4 am. Could not sleep well!
Otherwise the staff is amazing!
The safe wasn't working, the stuff was friendly and helpful, there was too much noise and a high traffic within the building, infact i had booked for 3 days but i checked out within a day and they wouldn't give me a refund but it's all good
The hotel is not good value for money. Rooms only have internal facing windows, it has overwhelming smell of mould and it is right next to a night club that played loud music until 3.30 even on a Sunday evening.
Pool area was good as was breakfast. Not worth the money.Stay somewhere else.
Kate
Stayed 1 night in Nov 2023
6/10 Okay
Masud
3 Nov 2023
Good central location on the island but loud music late into the night from nearby clubs disturbs sleep.
Pros: Easy mobility and location. short distance to my destination. Except Nyali beach which I easily rode a tuktuk. Good breakfast, courteous staff. BUT I booked in a hurry and didn't read reviews. 1st don't get the standard double room. There is a loud club nearby and my room wasn't cleaned well at all, sorry. If I was staying more than two nights, I would have upgraded atleast to the executive
I like being in the middle of town. Can go anywhere easily.
Betty
Stayed 2 nights in Jun 2023
4/10 Poor
Mickey
Travelled with partner
14 May 2023
Disliked: Property conditions & facilities
This is not real Sheraton hotel without mirrors in the bathroom if you need to shave etc. They only provided sheet but no blanket on the bed. I submitted parties of 2 but only officer 1 towel for 2 people. I asked to get 2 for body bath towels and 2 for hand/face so that we can each use one but only 2nd bath towel was officered. Facing the street is very loud through the night and there’s the loud speaker Muslim prayer at 3am and 5ish am that keeps you up and frustrated. While staff was friendly, the quality of the hotel should be rated at 1-3 stars with U.S standard. The price you pay is not worth spending for it!
The facility only provides breakfast and the other meals on order
Stanley
6/10 Okay
Trask
Travelled with family, Travelled with family and small children
16 Jan 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a fantastic area of town & it shares a wall with a night club/casino. Pulling up at night with my kids with the sidewalks filled with people trying to get into the club was intimidating and the hotel didn't have any security or anyone to help get us inside. The rooms were clean and the breakfast offered the next morning was wonderful. You get what you pay for here.
This is a small hotel in the city and a knock off Sheratton name so don't be fooled. The room was not as expected and seems like being in a box/coffin. No wifi and interrupted wifi/internet