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Palazzo Hotel

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December 2024
January 2025

Photo gallery for Palazzo Hotel

Double Room (Easy)
Front of property
Daily buffet breakfast (EUR 8.99 per person)
Interior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
Hindenburgstr. 286, Moenchengladbach, NW, 41061
  • Hindenburgstrasse
    1 min walk
  • Kaiser-Friedrich-Halle
    14 min walk
  • Bunter Garden
    17 min walk
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach)
    14 min drive

Room options

View all photos for Twin Room (Busy)

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room (Busy)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room (Busy)

TV

Single Room (Busy)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Easy)

Double Room (Easy)

Double Room (Easy)

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room (Cosy)

Triple Room (Cosy)

Triple Room (Cosy)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Palazzo Hotel

Moenchengladbach hotel in Eicken
This smoke-free hotel features a snack bar/deli, self parking, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and a vending machine.
Palazzo Hotel offers 46 accommodations with safes and complimentary newspapers. Accommodations all include kitchenettes. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided daily.

During your stay at Palazzo Hotel, you're just a quick walk from Hindenburgstrasse. You'll find features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include an elevator, a terrace, and a vending machine
  • Steps from Hindenburgstrasse and 14 minutes by foot from Kaiser-Friedrich-Halle
There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Palazzo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Moenchengladbach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Languages

Danish, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 9.99 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 8.99 for adults and EUR 5 for children

Family friendly

  • Kitchenette
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Kitchenette

More

  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (7:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.99 for adults and EUR 5 for children
  • Covered self parking fee: EUR 9.99 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 6:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palazzo Hotel Mönchengladbach
Palazzo Hotel Mönchengladbach Moenchengladbach
Palazzo Mönchengladbach
Palazzo Mönchengladbach Moenchengladbach
Palazzo Hotel Hotel
Stargaze Palazzo Hotel
Palazzo Hotel Moenchengladbach
Palazzo Hotel Hotel Moenchengladbach

Palazzo Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 24 out of 197 reviews" "
Rating 8 - Good. 63 out of 197 reviews" "
Rating 6 - Okay. 49 out of 197 reviews" "
Rating 4 - Poor. 25 out of 197 reviews" "
Rating 2 - Terrible. 36 out of 197 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Joyce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience! The door lock was visibly broken and wouldn’t lock! It wouldn’t lock! Large flies in the washroom… that’s when we decided to leave. Huge stains on the carpet, finger prints all over the windows and a very sketchy neighborhood. We walked out… and lost 4 nights prepaid hotel. We hope Expedia refunds our money… and speaks to this hotel.
Stayed 4 nights in Nov 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID IT!!
AVOID IT!! The room has a strong bad smell. The room is not maintained at all. It took around 30 minutes to check in with the receptionist. There is no customer service at all. I have found a room with broke door and a lot of dirt inside in-front of the door where my room is. It is written on the door that it is not safe around, and I am responsible for my stuff. The Wi-Fi never reached the third floor.
Stayed 5 nights in Aug 2023

8/10 Good

BJP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, simple but clean room
Simple hotel but clean and very friendly staff. Price/Quality ratio is good. Room is spacious
Stayed 1 night in Aug 2021

10/10 Excellent

Kay

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Was not able to stay as no staff in the hotel foun
There was no attendance at the reception. I have waited for 40 minutes, ringed the bell and called the hotel phone numbers with no response. I had then to find the alternative given that it was becoming late
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed many time as this hotel. Always had good service and clean room
Stayed 2 nights in Mar 2020

10/10 Excellent

ABDELILAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiley and helpful staff
The lovely staff on the desk speaking in English doing everything to assist you. I arrived later at 9:45 pm, the chek-in was done by the smily nice lady. She ordered for me a pizza. The restaurant + the varied buffet very nice although not a lot of space......Very small. The room was spacious I like the view in despite of the small noise from trains which passed all day.
Stayed 5 nights in Nov 2019

8/10 Good

Christopher

Liked: Staff & service, room comfort
A good hotel.
Stargate Palazzo is okay. The location is good just a short walk from the Hauptbahnhof. The area is okay too. The rooms are spacious and the single bed is large but smaller than a standard double bed. The carpets could do with a good clean but for the money it’s fine and I will stay again. The staff are friendly enough, the breakfast is plentiful and although there is no tea or coffee making facilities in the room, they do sell some drinks and snacks on reception.
Stayed 1 night in Nov 2019

2/10 Terrible

ARMANDO

Disliked: Amenities, property conditions & facilities
over 40'' celsius or 100' F and this place have no A/C or even a small fan !! I have to wet a towel and place it in the floor to be able to sleep a bit. worse 2 nights ever !! People if you have to pay 20-30 euros extra to get hvac do it please!!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Got there 11 PM. 24-hour check-in so no problem. Room OK. Overlooked inside area of hotel so no noise except for three trains going by at about 1 AM. No A/C so kept window open but no problem since no noise due to location of room. Parking OK, elevator handy. Wi-fi fine.
Stayed 1 night in Jun 2019

10/10 Excellent

Mark

Clean, comfortable and great location for us.
Travelled from UK with brother for football match and then onward to stay with friends. Perfect location for us and early check in to allow us to leave bags before match was no problem. Clean, comfortable and perfect for our stay.
Stayed 1 night in Aug 2018

2/10 Terrible

Vera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful
my stay at the plazzo was not a good one,our bedroom door wouldnt open without force the carpet was worn away where it rubed on the floor, as soon as you walked in the door it was smelling of smoke and just not clean..we paid for breakfast on the first morning we were told egg and bacon, only well the bacon was smoked crisp bacon, second morning we were told no eggs only scrambeld eggs which i questioned seemingly it was powdered egg. no quasons for continental, the rolls were the day before rock hard ones,digusting as you can imagine i would not recomend this hotel to anyone plus the fact it isnt a good area
Stayed 2 nights in May 2018

2/10 Terrible

Mick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I have stayed in!!
Probably the worst hotel I have ever stayed in! Receptionist was drunk when I arrived so checking in was a nightmare. WiFi did not work and there was not even a kettle in room. Towels and linen were absolutely disgusting. The room stank of smoke and the shower was broken. Also right next to the train line with a lot of noise so could not even leave the window open. I felt totally uncomfortable sleeping in the room and I checked out at 5am after a terrible nights sleep as I couldn't stand the room one minute more!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Football weeke d
Was a bit sceptical as reviews were not encouraging but it was a large room . Clean and comfy. Breakfast was usual stuff but good . As a budget hotel goes we would defenetly stay again . Ideal for a football weekend
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Could be better
Good location, spacious room and comfortable bed, however the heating was not working and it was quite chilly that December night and wi-fi kept cutting up
Stayed 1 night in Dec 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Vira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, awesome breakfast. Like my stay very much.
Stayed 2 nights in Aug 2017

8/10 Good

Good Hotel

Liked: Cleanliness, staff & service, room comfort
Clean hotel near the train station. It's in walking distance. Beds have a firm support which I like. The only small downside I could mention. I'f windows are open you will hear the train station in the morning.Good hotel for the price . Very friendly staff.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
ahahah

2/10 Terrible

JOEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
For starters, the wifi did not work 2 out of the 3 days when we stayed. There is no room telephone available. The room is musty and the pillows are very old. The towels are older than floor rags. Other than that, breakfast was the only redeeming feature of this misnomer name of palazzo. It should be renamed GARBAZZO!

8/10 Good

Nick, Florida, U.S.A.

Liked: Cleanliness, staff & service, room comfort
Very Decent Place
I was very pleasantly surprised at the quality of this small hotel. The room was clean (everything, inc. bathroom to bed) and the personnel were extremely nice and polite......trying to assist whenever asked. This is not a hotel to spend your vacation at, however, if you need a very decent place to stay for a couple of days that is priced right.........this is an excellent choice.

6/10 Okay

businessman, cyprus

Liked: Cleanliness, room comfort
Good hotel for passing through
Nothing special, but had all you need to spent the night.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service