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Candlewood Suites Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Downtown, an IHG Hotel

Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Seasonal outdoor pool
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • Laundry
  • Kitchen

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Bienville Square
    4 min walk
  • Arthur R. Outlaw Mobile Convention Center
    6 min walk
  • Gulf Coast Exploreum
    6 min walk
  • Mobile, AL (BFM-Downtown Airport)
    7 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Walk-In Shower)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Downtown, an IHG Hotel

Hotel with a 24-hour fitness center, near Mobile Cruise Terminal
Along with a 24-hour fitness center, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Candlewood Suites Downtown, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Candlewood Suites Downtown, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Slave Market Site. You'll find features like free WiFi in public areas, plus a 24-hour gym and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Slave Market Site and 12 minutes by foot from Mobile Cruise Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Downtown, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Downtown, an IHG Hotel. For a fee, parking is available.

This Mobile hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 10:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 594 reviews" "
Rating 8 - Good. 122 out of 594 reviews" "
Rating 6 - Okay. 36 out of 594 reviews" "
Rating 4 - Poor. 14 out of 594 reviews" "
Rating 2 - Terrible. 18 out of 594 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Sheets had not been changed, smelled like men cologne
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wichita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property worked great for us.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proerty was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Runbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and will be going back
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in order. Will hope to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2024

8/10 Good

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Jul 2024

2/10 Terrible

paul

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed here and was extremely disappointed with the state of our room. The level of cleanliness was far below acceptable standards. Upon entering, I noticed the carpet was stained and the floors were very sticky and there was dust on the furniture and surfaces. Additionally, the bed linens had pubic hair upon close inspection! My husband went downstairs to bring these issues to management’s attention. The best we would do was to get another set of linens to change out the dirty ones. Overall, the lack of cleanliness significantly impacted my experience, and I would not recommend this hotel to anyone.
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with group
Liked: Staff & service
Always stay at this hotel when I visit Mobile, unfortunately the accommodations were not up to par this time around. I had a first floor room that the curtains would it close all the way so the front desk gave us giant gem clips to secure the curtains. The tub looked dirty tried to clean but old rust glue type stains that wouldn’t come out. Was unable to obtain a different room due to construction being done on property. The staff was wonderful but was a little disappointed with our room choice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the downtown area, the facility was great. The employees were helpful and personable.
Stayed 1 night in Jun 2024

10/10 Excellent

James, Sandpoint

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location downtown, close to restaurants, attractions etc, rooms are clean and large, was great for our family of 4. The stovetop wasnt functioning due to a missing part but the front desk did their part to try a temp fix! Would recommend for the great price, nice pool and easy parking.
Stayed 1 night in Jun 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Mobile
Great location, comfortable bed, free laundry, and large frig in kitchen helped. Very safe and walkable area
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AETC
The stay was great. Everything was in order.
Stayed 4 nights in Jun 2024

8/10 Good

John

Stayed 1 night in Jun 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service
It was nice n clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Yohna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and helpful. Pleasant when checking in and helpful during the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly safe facility
Stayed 3 nights in May 2024

10/10 Excellent

Tyiler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people and great hospitality.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet overnight
Stayed 2 nights in May 2024