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Club Serena Resort

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Club Serena Resort

On the beach
2 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Minibar, free WiFi, bed sheets
On the beach
Ocean Suite | Balcony view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Brgy Saavedra Basdaku, Moalboal, 6032
  • White Beach Moalboal
    17 min walk
  • Naomi's Bottle Museum
    10 min drive
  • Hikay
    2 min walk
  • Ravenala Resort
    13 min walk

Room options

View all photos for Ocean Suite

Ocean Suite

Ocean Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa Twin

Garden Villa Twin

Garden Villa Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Treehouse Villa

Treehouse Villa

Treehouse Villa

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Ocean Family Suite

Ocean Family Suite

Ocean Family Suite

  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Twin Bed

View all photos for Casitas Twin

Minibar, free WiFi, bed sheets

Casitas Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Pool View

Deluxe Pool View

Deluxe Pool View

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Pool Side

Deluxe Pool Side

Deluxe Pool Side

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Villa King

Garden Villa King

Garden Villa King

  • Sleeps 2
  • 1 King Bed

View all photos for Casitas King

Minibar, free WiFi, bed sheets

Casitas King

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

The Blue Orchid Resort

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (8)
The price is €98
for 1 night
includes taxes & fees
10 Jan - 11 Jan
The Blue Orchid Resort

About this property

Club Serena Resort

Hotel on the beach, with 2 outdoor pools
Spend the day on Club Serena Resort's beach or relax by one of the hotel's 2 outdoor swimming pools.
Club Serena Resort offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Club Serena Resort, you'll be within walking distance of White Beach Moalboal. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 5-minute drive from White Beach Moalboal and 9 minutes from Moalboal Market
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Club Serena Resort offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Club Serena Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Moalboal hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.
Club Serena Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: PHP 850-850 for adults and PHP 425-425 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Separate dining area

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • In-room massage
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: PHP 1500 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PHP 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PHP 850 to 850 for adults, and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 4500 per vehicle (one-way, maximum occupancy 9)
  • Pet fee: PHP 1500 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Club Serena Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Club Serena Resort Moalboal
Club Serena Moalboal
Club Serena
Club Serena Resort Hotel
Club Serena Resort Moalboal
Club Serena Resort Hotel Moalboal

Club Serena Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 61 reviews" "
Rating 8 - Good. 26 out of 61 reviews" "
Rating 6 - Okay. 9 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 4 out of 61 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Moalboal. Love that the beach is easily accessible and great for snorkeling. Saw some beautiful fishes and sea turtles.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very enjoyable stay at the resort. I wish there was a safety deposit box and a hair blower. Also the treehouse 2 that we stayed in doesn’t have warm water, it’s not working and the aircon is old and bit noisy. Other than that, everything is wonderful.
Stayed 1 night in Dec 2022

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

8/10 Good

EVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service
Very nice place. Quiet.
Stayed 6 nights in Feb 2020

8/10 Good

Carolina

Liked: Staff & service, room comfort
good
Staff is super friendly and it has a nice location for the ones who want to visit the falls. However, the room had a strong smell of mold, as it wals closed for many days. But i still recomend it!
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Hesitant if the room was really cleaned prior to us occupying it because there were termite droppings from the wood in the ceiling that fell on the floor pillow/rag below.
Stayed 1 night in Jan 2020

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi connection in public areas are weak
Staff are helpful all full of hospitality. Toiletries provide convenience. Beach side is beautiful and quite. The road connects to the resort is unpaved and bumpy. It gets worse in raining day.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront hotel but inconvenient
The road to the hotel was a disaster. Should pave the holes on the ground. Stayed at the treehouse hoping for a honeymoon vacay but regretted this decision immediately once we are inside. - The cupboard was old, when we tried to open the door, it feel out and almost cut my bf's toes. -Only provided 2 complimentary water bottles, so if need more water you'll have to go to the restaurant to get a pitcher of water How inconvenient.Why cant you just put a water dispenser in the room and replace it once empty. The hotel I stayed in Moalboal did this and didn't expected a hotel that I paid more to be worse than it. - Phone in the room was out of order. If we needed anything we had to walk to the reception or restaurant. How inconvenient. I told the reception about this and she replied. I know. Why don't you fix it?? - The shower room door lock is out of order. They left a bucket in the shower room and we were wondering what it was for and realized it was to use to block the door when you are showering. Fix the damn door lock!! It's a hotel, not your house. - We found a dead lizard in the toilet. - There was this party going on next door, loud music and a guy talking all day all night. Came here to relax but felt disturbed all day. - Provided only 2 instant coffee Some people don't drink coffee. Where's the tea - Food in restaurant was pretty decent. On the pricier side but we came to enjoy the hotel and service. Staff in the restaurant were the only ones who gave good service
Stayed 1 night in Dec 2019

8/10 Good

Ben, Perth, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Jargalmaa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
wifi should be available in the room
Stayed 1 night in Nov 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, room comfort
Nice but Old
Club serena is in a very secluded place, nice for some privacy and peaceful stay. Rooms very spacious, clean but are a little outdated, toilet is old but full of toiletries, it was kind of hard to flush. No wifi in the room but it is ok. The facility is huge and clean. You could tell the place is really pretty at its time. Swimming pool is huge and beach in front, staff are really nice. Food at the restaurant is nice and reasonably priced. Staff at restaurant are superb.
Stayed 1 night in Nov 2019

6/10 Okay

NA

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The scenery
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing place with a great staff. They treated us so well and the food is amazing!! Very private and nice.
Stayed 1 night in Oct 2019

6/10 Okay

Geraldine

Stayed 2 nights in Oct 2019

10/10 Excellent

Fate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Aug 2019

8/10 Good

Jenny May

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Art, beach pool
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Jérôme

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place but strange customer experience
We had a room with a very big bed for 4 adults. We asked to have matresses for 2 of us. That was strange...
Stayed 1 night in Aug 2019