See all properties

Sheraton Grande Ocean Resort

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Grande Ocean Resort

Indoor pool, seasonal outdoor pool
Club Twin Room, Multiple Beds, Non Smoking, Executive Level
Panoramic Suite, Non Smoking (Club Floor,Grand view bath) | Bathroom
Hot springs
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Breakfast available
  • Room service

Explore the area

Map
Hamayama, Yamasaki-cho, Miyazaki, Miyazaki-ken, 880-8545
  • Phoenix Seagaia Resort
    ‪1 min walk‬
  • Florante Miyazaki
    ‪19 min walk‬
  • Phoenix Country Club
    ‪3 min drive‬
  • Miyazaki (KMI)
    ‪24 min drive‬

Room options

View all photos for Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking

Corner Twin Room, Multiple Beds, Non Smoking

  • 71 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner

Double Room, 1 King Bed, Non Smoking, Corner

  • 71 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (Queen's Family)

  • 112 sq m
  • Ocean view
  • Sleeps 10
  • 5 Large Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

Club Suite, 1 Bedroom, Non Smoking (Kings)

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Ocean View (King's)

  • 169 sq m
  • Ocean view
  • Sleeps 10
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

Panoramic Suite, Non Smoking (Club Floor,Grand view bath)

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

Royal Suite, Non Smoking (Club Floor)

  • 300 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Corner Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite, 2 Double Beds, Non Smoking

  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

Japanese Style Family Suite Non-Smoking

  • 100 sq m
  • Partial ocean view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Club Double Room, 1 King Bed, Non Smoking, Executive Level

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Double Room, 1 King Bed, Non Smoking, Executive Level

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking

  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, Multiple Beds, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

Standard Twin Room, Multiple Beds, Mobility Accessible, Ocean View

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

Club Suite, Non Smoking, Executive Level

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Club Twin Room, Multiple Beds, Non Smoking, Executive Level (40F)

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

Club Twin Room, Multiple Beds, Non Smoking, Executive Level

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 King Bed, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

Japanese and Western Style Family Suite , Non smoking

  • 146 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

Club Triple Room, Multiple Beds, Non Smoking, Executive Level

  • 50 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, Multiple Beds, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds, Non Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

Royal Japanese Style Suite, Non Smoking

  • 176 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons

View all photos for Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

Club Suite Room, Multiple Beds, Non Smoking, Executive Level

  • 109 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Similar properties

Front of property

Holiday Inn ANA Miyazaki by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is €101
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn ANA Miyazaki by IHG

About this property

Sheraton Grande Ocean Resort

Luxury resort with 7 restaurants connected to the convention center in Miyazaki
Along with 7 restaurants, this resort has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges, and a health club are onsite.
Sheraton Grande Ocean Resort offers 734 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

A golf course, hot springs, 10 outdoor tennis courts, and 3 indoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include Thai massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub. The spa is open select days. There are 3 hot springs open between 6:00 AM and 11:00 PM.
Our customers tell us they can't get enough of the overall property condition at Sheraton Grande Ocean Resort. During your stay, you'll be connected to the convention center, and just a quick walk from Phoenix Seagaia Resort. Free WiFi in public areas, free self parking, and 7 restaurants are available.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 7 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, body wraps, or aromatherapy at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes hot springs, a golf course, and 10 outdoor tennis courts
  • Steps from Phoenix Seagaia Resort and a 2-minute drive from Florante Miyazaki
  • Airport shuttle service available for a fee
Sheraton Grande Ocean Resort offers its guests a full-service spa, a golf course, and hot springs. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 5 meeting rooms. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the luxury Sheraton Grande Ocean Resort. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Miyazaki resort.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:30 AM.
ガーデンビュッフェ「パインテラス」 - This buffet restaurant serves brunch and dinner.
Ristorante ARCO - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
米九（こめきゅう） - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.
中国料理「藍海（らんはい）」 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
寿司処「八潮」 - This restaurant specializes in sushi and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: JPY 3800 for adults and JPY 1900 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • ガーデンビュッフェ「パインテラス」
  • Ristorante ARCO
  • 米九（こめきゅう）
  • 中国料理「藍海（らんはい）」
  • 寿司処「八潮」

Things to do

  • 3 indoor tennis courts
  • 10 outdoor tennis courts
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Segway hire/tours
  • Shopping centre
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge (on request)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 6:00 AM to 11:00 PM
  • Hot springs water temperature (Celsius) - 40
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge (on request)

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge.
The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6, 2025. 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Grande Ocean
Sheraton Grande Ocean Miyazaki
Sheraton Grande Ocean Resort
Sheraton Grande Ocean Resort Miyazaki
Miyazaki Sheraton
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Sheraton Grande Ocean
Sheraton Grande Ocean Resort Resort
Sheraton Grande Ocean Resort Miyazaki
Sheraton Grande Ocean Resort Resort Miyazaki

Sheraton Grande Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

KIWON

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ooi Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございました。
2ヶ月前から、予約させてもらった。 当日空室があって、料金がかなり安かったので、変更出来るか電話で確認を取ろうとした。フロントの方の対応は好感でした。フロントの方が、予約の担当に電話を回すと言い、繋がった予約の担当の方の対応は、感じがとても悪かった。2ヶ月前から予約するより当日予約の方が料金が安い理由を聞いたら、稼働によって変動する、キャンセルや変更は1週間前じゃないと、料金は発生すると、私がわかっていないから聞いたのに、寄り添う話し方ではなく、断言口調でとても威圧的に感じました。金額の差額は私は部屋代のみで、当日予約は、食事もついていて、一万以上の差額だったため、どうしても確認しておきたかった。 電子レンジも、地下に1つしかなく不便でしたし、温泉もかなり遠い。快適ではなかったです。ただ、広いだけ。 ジムやプールの料金も宿泊者料金にしては割高でした。大分県のレンブラントホテルは、宿泊者は無料で使用できますし、ジムの雰囲気もかなり良いです。 間違いなく、二度と利用しません。 ラグゼ一ツ葉の方がよかった。
Stayed 1 night in Nov 2024

10/10 Excellent

JONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really good and impressive since my stay. Actually, Your staff is good to me.
Stayed 1 night in Oct 2024

10/10 Excellent

YOO JUNG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Bong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

yumi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

SAKAMOTO

Stayed 1 night in Oct 2024

10/10 Excellent

Jin-gu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Miyazaki. Enough space even in standard room, ocean view and great facility with reasonable pricing.
Stayed 7 nights in Sep 2024

8/10 Good

Mable

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge for conferences. It is quite dated and the curtains in our room were torn. It is very near the zoo and the beach which means it is far from the city.
Stayed 1 night in Oct 2024

10/10 Excellent

HIROTO

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in a gorgeous part of Miyazaki! You can see the expansive views of the ocean and a well maintained golf course from your hotel room. All of the staff operating the hotel were extremely friendly and knowledgeable about the area as well. I highly recommend staying here during a visit to Miyazaki!
Stayed 1 night in Aug 2024

10/10 Excellent

Toshimitsu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

misa

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SATOKA

Stayed 2 nights in Aug 2024

10/10 Excellent

YUKI

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness center, pool and onsen were wonderful! The food was excellent as was the service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Youngjin

Stayed 3 nights in Jul 2024

10/10 Excellent

HIROSHI

Stayed 1 night in Jul 2024

10/10 Excellent

Tomomi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
We love the swimming pool!
Stayed 1 night in Jul 2024

6/10 Okay

Hiromi

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024