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Familotel Alphotel

3.0 star property

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Photo gallery for Familotel Alphotel

Indoor pool
International cuisine
Bar (on property)
Exterior
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Breakfast included

Explore the area

Map
Schlößleweg 6, Hirschegg, Mittelberg, 6992
  • Sessel Heuberg Ski Lift
    ‪5 min walk‬
  • Parsenn Kombi Ski Lift
    ‪3 min drive‬
  • Zaferna Ski Lift
    ‪3 min drive‬
  • Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪128 min drive‬

Room options

View all photos for Family Suite (Gatterkopf)

Family Suite (Gatterkopf)

Family Suite (Gatterkopf)

  • 46 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Double Room (Köpfle)

Family Double Room (Köpfle)

Family Double Room (Köpfle)

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite (Widderstein)

Family Suite (Widderstein) | Children’s theme room

Family Suite (Widderstein)

  • 55 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Family Suite (Engenkopf)

Family Suite (Engenkopf)

Family Suite (Engenkopf)

  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Studio (Ifen)

Family Studio (Ifen)

Family Studio (Ifen)

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Studio (Söllerkopf)

Family Studio (Söllerkopf)

Family Studio (Söllerkopf)

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Double Room (Schlössle)

Family Double Room (Schlössle)

Family Double Room (Schlössle)

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite (Zwölferkopf)

Family Suite (Zwölferkopf) | Living room

Family Suite (Zwölferkopf)

  • 44 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Suite (Hammerspitze)

Family Suite (Hammerspitze)

Family Suite (Hammerspitze)

  • 44 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Apartment (Heuberg)

Family Apartment (Heuberg)

Family Apartment (Heuberg)

  • 37 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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Front of property

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About this property

Familotel Alphotel

Family-friendly slopeside fun with indoor pool
Ski into Familotel Alphotel, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a steam room.
Familotel Alphotel offers 52 accommodations with safes and bathrobes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.
During your stay at Familotel Alphotel, you're just a quick walk from Sessel Heuberg Ski Lift. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Services include free babysitting, a free kid's club, and tour or ticket assistance
  • Onsite recreation includes a steam room, ski-in/ski-out access, and a playground
  • Just a 5-minute walk from Sessel Heuberg Ski Lift and a 3-minute drive from Kombibahn Parsenn
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Familotel Alphotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces. This all-inclusive hotel also offers a children's pool and a complimentary children's club. Free self parking is available.

Guests are served free buffet breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves dinner only.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and non-alcoholic beverages included

Land activities

Kids club
Childcare

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Children's pool
  • Indoor pool
  • Playground
  • Spa services
  • Steam room

Family friendly

  • Baby monitor
  • Changing table
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between November 4 and December 16.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: EUR 12 per pet, per day
  • Late check-out fee: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Familotel Alphotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Das Alphotel Hischegg Hotel GmbH Mittelberg
Das Alphotel Hischegg GmbH Mittelberg
Das Alphotel Hirschegg Hotel Mittelberg
Das Alphotel Hirschegg Hotel
Das Alphotel Hirschegg Mittelberg
Das Alphotel Hischegg Hotel GmbH
Kinderhotel Alphotel
Familotel Alphotel Hotel
Familotel Alphotel Mittelberg
Kinderhotel Alphotel All Inclusive
Familotel Alphotel Hotel Mittelberg

Familotel Alphotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit unglaublich kinderfreundlichem Personal,leckerem Essen und traumhafter Umgebung.Uns hat es so sehr gefallen,dass wir noch während des Aufenthalts für die Sommerferien erneut gebucht haben.
Stayed 4 nights in Oct 2023

8/10 Good

Martin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist wirklich toll. Waren schon zum dritten Mal da und kommen sicher wieder. Die Kinder haben einen großen Spielbereich, während die Eltern einen gemütlichen Platz in der Longe mit tollem Panoramablick haben.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk kinderhotel
Ontspannen verblijf, ideaal voor ouders met kleine kinderen. Aan alles is gedacht. Ook goed eten voor vegetariers.
Stayed 7 nights in Sep 2017

10/10 Excellent

Michael, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes und serviceorientiertes Kinderhotel
Modern und gut ausgestattet Zimmer, Lobby, Kinderspielraum, Speisesaal und Bar. Alles in allem sehr ansprechend, sauber und zum Wohlfühlen. Sehr freundliches und serviceorientiertes Personal, dass auch auf persönliche Wünsche eingangen ist und alles versucht hat diese auch zu erfüllen. Auch für Kleinkinder ist alles was benötigt wird verfügbar und muss nicht von Zuhause mitgebracht werden inkl. umfangreicher HIPP Gläschen-"Bar". Durch das angebotene Rundum-Sorglos-Paket mit AI-Verpflegung, Gästekarte inkl. Bus und Bergbahnen, Kinderbetreuung und und ist es ein wirklich entspannter und erholsamer Urlaub. Besonders ist noch die Küche hervorzuheben, welche wirklich abwechslungsreich, lecker und raffiniert war! Danke an das Team, wir werden sicher wiederkommen!