Tru By Hilton Minneapolis Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Minneapolis Downtown

Lobby
Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Arcade
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Gym
    Gym

Explore the area

Map
317 2nd Avenue South, Minneapolis, MN, 55401
  • Nicollet Mall
    2 min walk
  • The Armory
    7 min walk
  • Foshay Tower
    10 min walk
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    24 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton Minneapolis Downtown

Hotel with a 24-hour fitness center, near Target Center
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Tru By Hilton Minneapolis Downtown offers 99 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Minneapolis Downtown. During your stay, you're just a quick walk from Mississippi River. Features include free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Target Center and U.S. Bank Stadium
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. A 24-hour fitness center, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Minneapolis Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this Minneapolis hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 57 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Children's games
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 57 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Minneapolis
Tru By Hilton Minneapolis MN
Tru By Hilton Minneapolis Downtown Hotel
Tru By Hilton Minneapolis Downtown Minneapolis
Tru By Hilton Minneapolis Downtown Hotel Minneapolis

Tru By Hilton Minneapolis Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 350 reviews" "
Rating 8 - Good. 74 out of 350 reviews" "
Rating 6 - Okay. 42 out of 350 reviews" "
Rating 4 - Poor. 33 out of 350 reviews" "
Rating 2 - Terrible. 29 out of 350 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to Target Field and US Bank Stadium.
Stayed 1 night in Aug 2024

8/10 Good

haiyan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Tory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Leonard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had to wait in line for 3 hours to get our room missed the first act of our concert
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient location to venues. Check in process was understaffed. Although they had quite a few events going on they were not prepared. Only one person to check in guests. No rooms were ready at check in time. The one check in person was pleasant but just couldnt handle the amount of people checking in by himself.
Stayed 1 night in Aug 2024

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying and would definitely do it again, rooms were very clean and modern, property was very well taken care of and the staff was friendly and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

dan

Travelled with family
Disliked: Staff & service, room comfort
Nightmare of a check in.
Nightmare check in. Went to check in and then attend an event after check in. Valet parking was backed up so even getting to entrance was nearly impossible. One we found the doors it was backed up 3 hours wait time or so we were told would have missed event. Loaded luggage back in and came back 5 + hours later fkr another 1 hour wait. 1 desk person, who I felt bad for, once checked in, keys didn't work.we finally got in at midnight when we tried to check in at 5 p
Stayed 1 night in Aug 2024

2/10 Terrible

Joesph, Shoreview

Travelled with family
Disliked: Staff & service, amenities
Totally mismanaged check in process. After in our room someone else entered our room where management validated a 2nd set of keys. Internet did not work.
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with group
Disliked: Cleanliness, staff & service
Don’t stay at Tru in Minneapolis
Long checkin wait. Room wasn’t cleaned.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Wont stay here again
Arrived at 3 for check in for a major concert. Valet parking had one person working and no place to leave car. At least 30 parked any direction. Two hours to get to checkin with one person running the desk. No clean rooms. Finally got a key only to find out someone else was in that room. Waited Another hour and missed most of Steve Miller Band. The front desk individual was great and never lost his cool but the manager never bothered to show up to help at the front desk. There was probably 50 people that gave up, dumped their luggage behind the desk and left for the concert without a room. I had no place to lock up my purse or would have done the same due to restrictions of what u can take into the event.Very poor management knowing its a major event check in, not enough cleaning staff. The room was basic. Fridge shut off. No safe was located for purses
Stayed 1 night in Aug 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this hotel is that I wasn't stuck in the elevator for 30 minutes, because their elevators work! (Looking at you, Wyndham). Found this place very very last minute, like as in as we're walking into US Bank Stadium for Metallica on a Friday night after we had the elevator snafu at a previously booked hotel. There is a little sewer kind of smell right when you walk in, but it didn't smell in our room so that was whatever. Everything else was great though! Room was clean, got fresh towels as soon as we asked, breakfast was good, bed and pillows were comfy. Parking situation kind of sucked, but I assume thats just a downtown Minneapolis issue and not that specifically of the hotel. We parked in a public parking ramp and walked to and from the few blocks as we'd come and go. Overall, we'd stay here again, IF we decide on downtown Minneapolis. Admittedly, the streets are confusing, drivers are wild and we much prefer staying outside of the big city.
Stayed 3 nights in Aug 2024

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun vibe
Staff was so fun and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with partner
We were unable to check in to our room at 4:30. We had to get ready for a concert in the lobby bathroom. Our door was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay again at Tru! We noticed some dirty pillowcases and floors but overall comfortable, felt safe and convenient to get places.
Stayed 2 nights in Aug 2024

8/10 Good

Jonah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru hotel downtown minneapolis
Stay was good. My only complaint, the pillows weren't the greatest. They could have been fluffier to provide more neck aupport. The bed was comfortable, and the continental breakfast was pretty good. The location was the main reason for choosing the hotel. It is close to Target Field and U.S. Bank Stadium. Valet parking was used. The valet workers and hotel staff were friendly, helpful, and would periodically check to see how my stay was going and if there were any issues. A train depot is located a couple blocks away for easy travel around the city
Stayed 2 nights in Aug 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our favorite part of the stay was our valet. He was friendly and helped us get to our destination. Upon arrival we had to wait for 10 minutes for someone to come to the front desk, even after ringing the bell. Later in the evening, we returned to the desk to notify them that our room phone didn’t work and we didn’t have a remote. It took 15 minutes for someone to return to the counter. I even tried calling and the phone rang with no answer. When the employee finally returned, we were told there was nothing she could do. Checkout went smoothly.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and employees. Rooms were clean, updated and dark and cold for good sleep. Breakfast was great too.
Stayed 1 night in Aug 2024

6/10 Okay

Will

Disliked: Cleanliness, staff & service
They sent me to a room that had not been made up, I checked in and after a long day got sent to someone’s dirty room, was told someone would come up waited ten minutes no one showed up, the new room that was made up was satisfactory for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Great staff, excellent breakfast staff! Gentleman was warm, inviting and very accomandating. He has been there awhile and for good reason! He was working the last time we stayed as well. Also, the gentlemen working at the Vallet service were very good!
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024