6/10 Okay
Tina M., Bemidji
3 Dec 2024
Disliked: Cleanliness
Home looks exactly as listed
Sadly when we arrived we discovered there was a pretty significant mouse infestation. The owners were unaware as I'm sure there hadn't been anyone there in a while. Additionally, there was a sewer issue in the downstairs bathroom.. again I'm sure they were unaware. They did have a pest control company come out right away and set up bait traps and what-not and cleaned the kitchen. When we went to bed that evening however we discovered there was mouse droppings in every bed downstairs and when my grandchildren woke in the morning we also discovered mouse droppings in 3 of the 5 beds upstairs. We immediately stripped every bed and started washing what we could. I asked that they take the bedspreads to the laundromat while we were out for the day (too large and just too much for washing machines in the house) but unfortunately they couldn't make that work so we had to vacate. Was really a bummer as it was over Thanksgiving and there wasn't anything available to rent that last minute.
VRBO handled a refund immediately and that process did go very smoothly... considering.
I'm sure the owners have taken care of the problem now that they are aware.
For future renter's the check in was very easy and the home really looks exactly as listed. Lots of space!! Nice neighborhood.
Again
Tina M.
Stayed 4 nights in Nov 2024