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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Business centre
Lobby
Executive Suite, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Executive Suite, 1 King Bed, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • Air conditioning

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Mall of America
    ‪3 min drive‬
  • Nickelodeon Universe
    ‪3 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel with free breakfast, near Mall of America
This smoke-free hotel features an indoor pool, a fitness center, and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Mall of America - MSP Airport. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Mall of America and a few minutes from Nickelodeon Universe
Quality Inn & Suites Mall of America - MSP Airport offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Quality Inn & Suites Mall of America - MSP Airport also features express check-out, RV/bus/truck parking, and an elevator. Parking is available for a fee.

This Bloomington hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 234 out of 712 reviews" "
Rating 8 - Good. 139 out of 712 reviews" "
Rating 6 - Okay. 129 out of 712 reviews" "
Rating 4 - Poor. 101 out of 712 reviews" "
Rating 2 - Terrible. 109 out of 712 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude upon arrival. Was charged $253 when I first arrived and was not told anything at all. Received card for hotel and was not told what room we were in. Very bad lighting in rooms and some stuff in the room just seemed dirty.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kennedie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We originally booked a suite room due to having a group of people, when we arrived they had given our room away to someone else for an “upgrade for an inconvenience that happened to them”. Stuck us in a 1 bed room, as well as charged us the same amount of the suite room. Glad they could accommodate to someone else’s “inconveniences” but not ours! 🙄
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
Comfortable room and good breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Average.
The people were kind and easy to work with, the rooms were clean, but if you look “too much” you’ll see that nothing has been wiped down. Not the headboards, drawers, or bedside tables.. you can see fingerprints and smears everywhere. We had a balcony, but the door handle was gone and it was bolted shut.. beds were very comfy though lol
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda-Rae

Stayed 2 nights in Sep 2024

8/10 Good

Joel

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good quality for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Liked: Amenities
Hs
Stayed 1 night in Oct 2024

8/10 Good

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i did not agree with this place was i booked two room and they didn't put it next to each others. They gave us 1 room in the 1st floor and second on the 4th floor
Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmed Hassan

Stayed 6 nights in Sep 2024

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard Pass
This property definitely needs to be updated. The front desk area is nicely updated, that is it. The room wasn't ready when we got there at 4 pm (check in is 3 pm), the room was not fully cleaned when we were able to check in. The base of the toilet was filthy. There were cobwebs around the fire sprinkler, floors had debris on them, kitchenette counter as well. The sheets on the pull out were used. It was not set up as show in the pictures. No TV or chair in the living room, the desk chair in the bedroom was broken, the dining chairs were dented and missing bits of the padding. The outlets on one side of the bed were worn out and wouldn't hold anything in it. The trim on the closet was falling off. The shelf in the kitchenette was broken. A screw on the bathroom transition was not secure and stuck up, I almost ripped my foot open. When I took it out it was covered in hair and other things I don't want to think about. The breakfast was continental with waffles. The bagels were old. They had yogurt, cereal, bagels, toast, juice, muffins, coffee and waffles. The stairwells smelled awful. They did change out our towels daily.
Stayed 3 nights in Oct 2024

8/10 Good

Marcia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased on how fast and sufficient n polite the staff was to help us and I would strongly recommend anyone to stay there
Stayed 1 night in Oct 2024

4/10 Poor

Neely

Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Sleeping 4 heads including my 8 year old nephew for his birthday. The property didn’t have enough pillows and blankets. Told me i should have known it was busy. There was enough for two. My fiancé lucky enough brought her own she liked. So i took it upon myself to go without. Room was freezing without a blanket. The lady working the front desk with the colour in her hair both Saturday and Sunday morning (this morning) was extremely helpful, at least she got us enough bedding for the amount of people we booked for. Breakfast was lacking, in a small space. Other than that the room was average to below average quality and cleanliness. Broken lights and electronics, questionable looking furniture, poor handyman renovations were obvious.
Stayed 2 nights in Oct 2024

6/10 Okay

Josh

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

LUIS

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ayuba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Elba m

Stayed 16 nights in Sep 2024

10/10 Excellent

Ronice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid for a suite with balcony and got there and had no access
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice but the walls are paper thin. I don't want to hear about the neighbors issues all night I expected the rooms to be more soundproof than what they were
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendants were very helpful upon arrival, even though out flights were late.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardwood floors unusual, swimming pool warmer and comfortable. Good staffing and quiet so far. Check out tomorrow.
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

4/10 Poor

Leonor E.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old and dirty. They charge $10 per night for uncovered unsecured parking in a random lot where anybody could park. You can easily get away with just saying you did t bring a car and just park in any lot near the Inn. Not really worth the price paid
Stayed 3 nights in Oct 2024