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Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

Water park
Exterior
Suite, 2 Queen Beds (Additional Living Area)
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
11801 Fountains Way N, Maple Grove, MN, 55369
  • Venetian Indoor Waterpark
    ‪2 min walk‬
  • Shoppes at Arbor Lakes
    ‪12 min walk‬
  • Sky Zone Indoor Trampoline Park
    ‪11 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Kid Suites)

Suite, Multiple Beds (Kid Suites)

Suite, Multiple Beds (Kid Suites)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed (Living and Dining Areas)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Living and Dining Areas)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites MPLS-Maple Grove/Arbor Lakes by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (493)
The price is €146
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Staybridge Suites MPLS-Maple Grove/Arbor Lakes by IHG

About this property

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG

Family-friendly hotel with free water park access and a 24-hour fitness center
Along with free water park access, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG. During your stay, you're just a quick walk from Venetian Indoor Waterpark. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Amenities include a 24-hour business center, meeting rooms, and a conference center
  • Onsite recreation includes a 24-hour gym
  • Steps from Venetian Indoor Waterpark and 12 minutes by foot from Shoppes at Arbor Lakes
Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A children's pool, a hot tub, and a 24-hour fitness center are also featured at the family-friendly Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Maple Grove hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's indoor waterpark, waterslides, and arcade/game room are only open on Friday from 4-10 PM, Saturday from 8 AM-10 PM, and Sunday from 8 AM-2 PM.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Hotel Nw Mpls-Arbor Lks
Holiday Inn Maple Grove Nw Mpls-Arbor Lks
Holiday Inn Nw Mpls-Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks
Holiday Inn Hotel Suites Maple Grove Nw Mpls Arbor Lks

Holiday Inn Hotel & Suites Maple Grove Nw Mpls-Arbor Lks by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 658 reviews
Rating 8 - Good. 203 out of 658 reviews
Rating 6 - Okay. 87 out of 658 reviews
Rating 4 - Poor. 29 out of 658 reviews
Rating 2 - Terrible. 31 out of 658 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Staff rude and disrespectful
Stayed 1 night in Dec 2024

4/10 Poor

Shayla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Katharine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Sarah was wonderful as well as the manager.
Stayed 5 nights in Nov 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time in water park, very nice stuff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kurtis, Minneapolis

Stayed 1 night in Nov 2024

6/10 Okay

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa, New Germany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Wonderful water park! Quiet hours are posted as well!
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel, friendly staff, small bug issue.
Room was clean, nicely furnished and large. Coffee pot was non functioning, but quickly replaced when asked for a new one. Beds were comfortable and pillows were perfect. My main complaint is that there were bugs in our room. You could watch them crawl around the floor and sheets, which was very unappealing. Spoke with the hotel desk and showed them a video of the bugs (possibly small ants, but I’m not a bug expert so not positive what they are), they assured me maintenance would look into it. So hopefully it’s fixed for the next guest, Dissapointed though that we had them for our stay, nobody wants bugs crawling on `em when they sleep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah, Fargo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool and splash pad only wish they would keep older kids from using the pirate ship as its meant for toddlers older kids have 2 large waterpark slides and jumping lily pads. Was the only thing we didnt like as the littles got pushed out of the way and couldnt get to the only slides built as the older kids just budged infront and made it hard for them to even play in the splash zone
Stayed 3 nights in Aug 2024

10/10 Excellent

Trista Rose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loves the pool area and arcade, plus the double bunks in the room with our King size!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was amazing both mornings. Drinks at the bar in the evening were a little on the high side. Stayed with my daughter and we were both unaware water slide was not operational during the week, which made our stay a little less fun.
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Stayed 1 night in Sep 2024

2/10 Terrible

Kacie, Eagan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility but our AC didn’t work in our room. Didn’t find out until the middle of the night when I went to turn it in and the thermostat didn’t have any reading.
Stayed 1 night in Aug 2024

8/10 Good

Lisanne

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, really genuinely friendly staff. Clean, well stocked rooms and facilities. Guards present and actively guarding in the pool, very reassuring for us. Will return! Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Lots to offer. Grandson loved the pool area.
Stayed 1 night in Aug 2024

10/10 Excellent

John D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean and quiet. Overall good value.
Stayed 1 night in Apr 2024

8/10 Good

Evan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff and manager were excellent!
Stayed 4 nights in Jul 2024