Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Meeting facility
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Sonesta Milwaukee West Wauwatosa. During your stay, you'll be within walking distance of Milwaukee County Zoo. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Milwaukee West Wauwatosa offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Event space at this hotel measures 5908 square feet (549 square meters) and includes conference space. The business-friendly Sonesta Milwaukee West Wauwatosa also features dry cleaning/laundry services, a front-desk safe, and an ATM. A free area shuttle within 3 miles is available. Free self parking is available.

This 3.5-star Milwaukee hotel is smoke free.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 500 out of 1237 reviews
Rating 8 - Good. 279 out of 1237 reviews
Rating 6 - Okay. 207 out of 1237 reviews
Rating 4 - Poor. 125 out of 1237 reviews
Rating 2 - Terrible. 126 out of 1237 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't pay attention and didn't realize if you want a fridge then you must request a room with one. Otherwise everything was fine.
Stayed 8 nights in Jan 2025

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is lazy. No frig. Disabled room has no sheets. Do not stay here
Stayed 1 night in Nov 2024

4/10 Poor

eric

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Would not run my card, that I had paid for the room for, to secure the 20$ incidental fee. Wouldn't even try. I finally got someone else to do it. When I got to my room the need had the wrong sheets on it and no refrigerator in a disabled accessable room. When I called down to find actual sheets they eventually sent someone up with a blanket to use instead because they couldn't find a fitted king size sheet. Or even a pillow top that would fit! I then asked if I could have an extra towel or 2 because walk in showers are kinda like that. And she said I had to come down and get them. She was just chilling at the desk in her phone. Do not stay at this place
Stayed 1 night in Jan 2025

2/10 Terrible

Deundre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Vickilynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, affordable suite!
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Jan 2025

6/10 Okay

Tamika

Travelled with group
Liked: Cleanliness, staff & service
The property is nice and clean. The rooms have a nice setup. Staff was good. It was unfortunate though because the restaurant isn’t open, the pool was closed. There are no microwaves in the rooms. And refrigerators are in some rooms but not all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Janett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I pacifically booked a room for my birthday. I was dissatisfied because the pool was under Maintenace. Also, there was no complimentary breakfast as advertised.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Vonetta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Please update the furniture and curtains

The furniture and curtains are very old and badly soiled in both of our rooms. I asked to change rooms and the chair in the room was stained as well. I came to Milwaukee for my father’s funeral and found it very difficult to relax and prepare myself for the services. The gentleman at the desk found a leather chair in storage and replaced it for me.
Stayed 1 night in Jan 2025

10/10 Excellent

Hector, melrose park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*****
Stayed 1 night in Jan 2025

2/10 Terrible

Carly

Stayed 1 night in Jan 2025

10/10 Excellent

Rande

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Jan 2025

4/10 Poor

Molly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property advertised dining and an indoor pool. Both were closed for repair. The hotel was fairly clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Jalen

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all so friendly, smiling, and helpful. Room was clean and comfortable; huge shower.
Stayed 4 nights in Dec 2024

6/10 Okay

Joy, Green Bay

Liked: Staff & service
The room was not super clean. Dirty TV's, Windows, and only one very thin comforter on the bed that had a stain on it. We asked for another blanket and they only had one left and the hotel did not seem busy at all. We also asked for a fan but they didn't have one. The room was very warm with very little airflow in the night. It had a sheet that covered the mattress instead of a fitted sheet and it kept moving all night. The furniture is very used and dirty. The shower had only half the power due to some plumbing issues. The main level was nicer, the staff was nice, not terrible for the price but lots of improving to do. Convenient location off highway.
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

4/10 Poor

Johnnetta

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The hotel needs a little updating. The building was very nice. The furniture in the building was old and scratched up. The pool was colder than the water from Titanic. the hot pool was closed down.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll Recommend.
Stayed 1 night in Jan 2025

2/10 Terrible

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
-
Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for visiting our Marquette student! Would not hesitate to book again!
Stayed 1 night in Jan 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025