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Hotel Metro, Autograph Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metro, Autograph Collection

Reception
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Meeting facility
Lobby
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
411 E Mason St, Milwaukee, WI, 53202
  • Milwaukee School of Engineering
    3 min walk
  • Mason Street Grill
    1 min walk
  • Michigan & Jackson Tram Stop
    6 min walk
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    14 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 27.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 27.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Saint Kate - The Arts Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (2044)
The price is €149
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Saint Kate - The Arts Hotel

About this property

Hotel Metro, Autograph Collection

Art Deco Milwaukee hotel in Downtown Milwaukee with a fitness center
A fitness center, a rooftop terrace, and a 24-hour business center are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and free use of bicycles are onsite. Housekeeping is available on request.
Hotel Metro, Autograph Collection offers 63 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Milwaukee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Metro, Autograph Collection, you're just a quick walk from Milwaukee School of Engineering. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and complimentary bicycles
  • 14 minutes by foot from Lake Michigan and a 2-minute drive from Fiserv Forum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Metro, Autograph Collection offers its guests a fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Metro, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Milwaukee hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 34.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site

Things to do

  • Fitness centre
  • Free bike hire

Family friendly

  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 183
  • Grab bar near toilet
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 107
  • Magnifying mirror
  • Portable shower seat
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 100.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro
Hotel Metro Milwaukee
Metro Hotel
Metro Milwaukee
Metro Hotel Milwaukee
Hotel Metro
Metro, Autograph Collection
Hotel Metro, Autograph Collection Hotel
Hotel Metro, Autograph Collection Milwaukee
Hotel Metro, Autograph Collection Hotel Milwaukee

Hotel Metro, Autograph Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather, Minocqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Lenae

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!
Stayed 1 night in Jul 2024

10/10 Excellent

Cliff

Stayed 1 night in Jul 2024

6/10 Okay

Tara, New York

Nice people but outlets didn’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie, seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Stayed 1 night in Jun 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!
Stayed 1 night in May 2024

10/10 Excellent

Shanan, Janesville

Stayed 1 night in Apr 2024

8/10 Good

Valejo, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are huge
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Monette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lukas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in downtown Milwaukee
We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.
Stayed 1 night in Jul 2023

10/10 Excellent

Leif

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room to stay and work in with cool Art Deco touches. Rooftop experience and staff across the house were great. Smooth parking experience. I'd stay again for sure.
Stayed 1 night in Jul 2023