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Best Western Plus Brookside Inn

2.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • Breakfast included

Explore the area

Map
400 Valley Way, Milpitas, CA, 95035
  • Great Mall of the Bay Area
    3 min drive
  • BAPS Shri Swaminarayan Mandir
    3 min drive
  • LEGOLAND® Discovery Center
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Brookside Inn

Hotel in Milpitas with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western Plus Brookside Inn. During your stay, you'll be within walking distance of Great Mall of the Bay Area. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and a computer
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Levi's Stadium and 8 minutes from Tesla Motors
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Brookside Inn offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Brookside Inn. Free self parking is available.

Smoking is allowed in designated areas at this Milpitas hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
Kinara Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Kinara Lounge

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Best Western Plus Brookside Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Son

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

chynell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Mostly because they allow pets and there is a balcony
Stayed 1 night in Sep 2024

8/10 Good

Kris

Stayed 1 night in Sep 2024

10/10 Excellent

Rudy, Pico Rivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the check in is always quick and painless.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amr

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, we have stayed here 4 times and every time has been great
Stayed 1 night in Sep 2024

8/10 Good

Heon

Stayed 3 nights in Aug 2024

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Malcolm

Business traveller
Liked: Cleanliness, staff & service
Run down, poorly laid out, small bathroom. Good AC, good bed, B-grade breakfast. Slow internet, no Netflix on tv. Old nasty carpeting, dive part of town. They’ve given up, but it’s cheap.
Stayed 2 nights in Sep 2024

8/10 Good

Lea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here twice, definitely will be back again.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was very quiet pleasant and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Patti

Stayed 8 nights in Aug 2024

10/10 Excellent

Ruby

Stayed 2 nights in Aug 2024

8/10 Good

kimhoun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front stab when checking in.
Stayed 1 night in Aug 2024

10/10 Excellent

Franklyn

Stayed 3 nights in Aug 2024

6/10 Okay

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Era

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Torsten

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Torsten

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.
Stayed 1 night in Aug 2024

10/10 Excellent

kimhoun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Virgil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2024

6/10 Okay

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great came from Fresno ca to give my family a mini vacation before school starts back they enjoy the weekend and the bay
Stayed 3 nights in Aug 2024