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4.3 out of 5

"Very friendly people at reception. Good breakfast . " More

By a verified traveller on Thu 26 Dec 2019

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Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, Annex Building (3-Star Berna Tower)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin with Sofa Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Quality single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Matrimoniale o Doppia con Divano letto

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Berna. During your stay, you'll be connected to the convention centre and just a quick walk from Corso Buenos Aires. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 9 minutes by foot from Corso Buenos Aires and a 2-minute drive from Piazza Gae Aulenti
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Hotel Berna ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Berna

Everyone (8) Couples (2) Family (5)
5 out of 5

Posted by , from Netstal on 23 Oct 2022

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4 out of 5

Posted by on 2 Dec 2021

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4 out of 5
Very friendly people at reception. Good breakfast .

Posted by on 26 Dec 2019

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5 out of 5

Posted by on 26 Jun 2024

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5 out of 5
The staff is excellent!

Posted by on 26 Jun 2024

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3 out of 5
Its ok

Posted by on 5 Jun 2024

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4 out of 5
Prêt de la gare, du métro, des trams. Propreté, bon petit-déjeuner. Le minibar n'est pas rempli. Le staff ne parle pas français.

Posted by on 25 Jan 2024

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4 out of 5
In jeder Hinsicht sehr gute Unterkunft

Posted by on 25 Jun 2023

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5 out of 5
Die Lage, so nahe am Bahnhof, ist perfekt. Der Aufenthalt lohnt sich nur schon wegen dem super Frühstücksbuffet! Das Personal war sehr zuvorkommend und freundlich. Wir kommen gerne wieder!

Posted by on 17 Feb 2023

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2 out of 5
Reception staff was unfriendly and uncooperative. When i asked for the manager they said there is no one at the moment.

Posted by on 13 Aug 2022

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Berna. This 4-star Milan hotel is smoke free.

  • 113 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Milan (XIK-Centrale Rail Station) (0.4 km / 0.2 mi)
  • Metro station: Central Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Berna offers 113 accommodations with minibars (stocked with some free items) and minibars. 50-inch LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

American Bar – This bar only serves light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Single Room, Annex Building (3-Star Berna Tower) and Double Room, Annex Building (3-Star Berna Tower) are located in the hotel's annex building, the 3-Star Berna Tower, just across the street from the main building. All facilities of the hotel are available to guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berna Hotel
  • Berna Milan
  • Hotel Berna
  • Hotel Berna Milan
  • Berna
  • Berna Hotel Milan
  • Hotel Berna Hotel
  • Hotel Berna Milan
  • Hotel Berna Hotel Milan

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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