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"Don't know why so many negative opinions but in our case everything was in high level including free airport shuttle transfer " More

By a verified traveller on Tue 12 Nov 2019

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Family Room, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hilton Garden Inn Milan Malpensa, you'll be within walking distance of Castle Visconti San Vito. Enjoy features like free self-parking and free train pick-up service, plus a restaurant.

  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Castle Visconti San Vito and a few minutes from Basilica di Saint Agnese
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee (restrictions apply)

Hilton Garden Inn Milan Malpensa ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Milan Malpensa

Everyone (6)
5 out of 5
Don't know why so many negative opinions but in our case everything was in high level including free airport shuttle transfer

Posted by on 12 Nov 2019

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3 out of 5
I would not rate this hotel as 4-star. The beds are quite old and showing basics only.

Posted by on 19 Aug 2019

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2 out of 5
Slightly dated and run down place, clean but lots of lime acale on shower head, food at restaurant disappointing

Posted by on 13 Dec 2018

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1 out of 5

Beware if relying on the shuttle.

Pros: Most comfortable bed I've ever not slept in. Breakfast was very good.
Cons: Obviously communication re shuttle and manager's customer service skills could use work.
Location: We were only there for one night so cannot comment.
I contacted the hotel in advance to book the 10.30pm (final) shuttle from Malpensa Airport to the hotel. We were at the pick up point from 10.15 but it never appeared. After an hour, I contacted the hotel and was advised to take a taxi. None of the taxis would take us as they wanted trips into Milan, not local ones. After another hour a driver agreed to take us for 30 euros, obviously a rip off but we were past caring. On arrival at the hotel, I complained to the man at the desk and was advised to take it up with the manager in the morning. It was after 1am when we finally got to bed, frazzled and very angry. In the morning we took it up with the manager and he tried to imply it was our fault as we had not indicated that we were at Terminal 2, as Terminal 1 is the default. I pointed out that, as visitors, we couldn't possibly know that. After a very heated exchange, he refunded our 30 euros. This has obviously clouded our judgement of this hotel.

Posted by , from Glasgow on 30 Jul 2017

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4 out of 5

Easy parking

Returning customer, friendly staff, Good restaurant, Italien Chef, good for quiet business lunches - dinner plus huge selection for pizzas :) Waters very professional and friendly

Posted by , from switzerland on 5 Feb 2017

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4 out of 5
Guten Lage. Es gibt einen Fitnessraum, weshalb ich dieses Hotel ausgesucht habe. Die 2 Crosstrainer quietschen allerdings unerträglich, was sie unbrauchbar macht. Dies wurde trotz Meldung an die Rezeption nicht behoben. Waschservice im Haus funktioniert gut. Sehr freundliches und hilfreiches Personal.

Posted by on 16 Dec 2019

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Comment from Hotel Management

31 Jan 2020 by Paolo Guidi FOM

Danke viele mals

4 out of 5

Posted by on 13 Aug 2019

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4 out of 5
Rauhallinen, siisti paikka. Tekemistä olisi saanut olla enemmän hotellilla.

Posted by on 16 Apr 2019

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About the SHG Grand Hotel Milano Malpensa

Location Via Lazzaretto, 1, Somma Lombardo, VA 21019

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Milan Malpensa. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hilton Garden Inn Milan Malpensa was completed in December 2023. This 4-star Somma Lombardo hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2002
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Somma Lombardo Station (2 km / 1.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Milan Malpensa offers 143 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Hilton Garden Inn Milan Malpensa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Safari nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Garden Inn Milan Malpensa offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day, plus a deposit of EUR 25 per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Milano Malpensa
  • Grand Hotel Milano Malpensa Somma Lombardo
  • Grand Hotel Milano Malpensa Italy/Somma Lombardo
  • Grand Milano Malpensa Somma Lombardo
  • Hilton Garden Milan Malpensa
  • SHG Grand Hotel Milano Malpensa
  • Hilton Garden Inn Milan Malpensa Hotel
  • Hilton Garden Inn Milan Malpensa Somma Lombardo
  • Hilton Garden Inn Milan Malpensa Hotel Somma Lombardo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 May to 30 September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.