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The Elser Hotel Miami

4.0 star property
VIP Access

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Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Lobby
Suite, Multiple Beds, Ocean View
Full-sized fridge, microwave, oven, stovetop
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Washer

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, 3 Bedrooms, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Twin Room, 3 Bedrooms, City View

  • 118 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, City View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Accessible, City View

  • 121 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View

Suite, 1 King Bed with Sofa bed, Ocean View

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room, 3 Bedrooms, Accessible, City View

55-inch Smart TV with cable channels, TV

Twin Room, 3 Bedrooms, Accessible, City View

  • 118 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Full-sized fridge, microwave, oven, stovetop

Suite, Multiple Beds, City View

  • 121 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

Suite, Multiple Beds, Ocean View | Living room

Suite, Multiple Beds, Ocean View

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Ocean View

Balcony view

Suite, Multiple Beds, Accessible, Ocean View

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

  • 63 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Ocean View

55-inch Smart TV with cable channels, TV

Suite, Multiple Beds, Ocean View

  • 112 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • 42 sq m
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bay View

Suite, Multiple Beds, Bay View

Suite, Multiple Beds, Bay View

  • 107 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bay View

Balcony view

Suite, 1 King Bed with Sofa bed, Accessible, Bay View

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed, Bay View

  • 60 sq m
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View

Studio Suite, 1 King Bed with Sofa bed, Bay View

Studio Suite, 1 King Bed with Sofa bed, Bay View

  • 42 sq m
  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View | Living room

Suite, Multiple Beds, City View

  • 64 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Bay View

  • 107 sq m
  • Studio
  • 2 bathrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bay View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Multiple Beds, Accessible, Bay View

  • 107 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

Front of property

citizenM Miami Worldcenter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3981)
The price is €171
for 1 room
includes taxes & fees
17 Apr - 18 Apr
citizenM Miami Worldcenter

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Elser Hotel Miami

Aparthotel with bars, steps from Bayside Marketplace
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a sofa bed, and guests will appreciate thoughtful touches like an espresso maker and slippers. Housekeeping is available on request.
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elser Hotel Miami's great location gets high marks from our customers. During your stay, you're just a quick walk from Bayside Marketplace. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool. Built in 2022, this upscale aparthotel has 646 apartments on 49 floors. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a sofa bed
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, a sauna, and yoga classes
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Bayside Marketplace and Downtown Miami Shopping District
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
As a guest of The Elser Hotel Miami, you'll find an outdoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at The Elser Hotel Miami. For a fee, parking is available. A complete renovation of The Elser Hotel Miami was completed in November 2022.

This 4-star Miami aparthotel is smoke free.

Vice Versa - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Restaurants on site

  • Vice Versa

Activities nearby

  • Hiking/biking trails

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1851 out of 2506 reviews
Rating 8 - Good. 334 out of 2506 reviews
Rating 6 - Okay. 140 out of 2506 reviews
Rating 4 - Poor. 83 out of 2506 reviews
Rating 2 - Terrible. 98 out of 2506 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

MOSAAB

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay here again. The great thing is the location, across the street from Bayside and Bayfront park. Otherwise poor service. It seems not enough staff and workforce to handle the volumes of bookings. Valet is terrible takes forever to get the car. Room had no toilet papers, body wash in the shower was empty. Floor had white stains. Room service takes long time to respond up to an hour. Internet is super slow. It doesn’t feel like a hotel but rather apartment building.

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dung

Travelled with family and small children
Liked: Property conditions & facilities
Nice location high end next to Miami nba center and bayside water front
Stayed 5 nights in Dec 2024

2/10 Terrible

Bogdan

Stayed 3 nights in Dec 2024

2/10 Terrible

Shiya

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Bad room service, super slow, waited for 4 hours to get my blanket. The front desk is rude. The valet parking is super slow, need to request my car at least 40 minutes earlier, and the valet are always causing traffic jam.
Stayed 2 nights in Dec 2024

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Below expectations
On arrival extremly long wait for Valet parking. Then after receiving email that I was awarded room upgrade opon check in the upgrade disapered. In the roon we had no TV remote, tried calling on room phone for guest services and discovered phone did not work. Had to go to lobby amd ask concierge to get us tv remote. We had no forks in kitchen, only two set of towals when we booked room for three. No sheets, matres pad, or pillow for pullout sofa bed. Once we got the bedding for the sofa bed the bed cover was stained with a large yellow stain. Had a balcony to watch fireworks but no chairs to sit. For the cost of this room we were disapointed that so many things were not taken care of correctly. Location was excelent but due to all the inconsistencies, too over priced.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Evelina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4pm check-in is not guaranteed
By "check in begins at 4pm" they mean that some rooms will be ready at 4pm, while other rooms won't. Don't count on your room being available at 4pm.
Stayed 1 night in Dec 2024

10/10 Excellent

arianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

uwen T, Upper Marlboro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and plan to stay here many more times.
Stayed 2 nights in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not believe the condition of the hallway and of our room when we walked in. Property wasn’t clean, balcony doors were left open. It was a true mess.
Stayed 2 nights in Sep 2024

2/10 Terrible

Adeel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service!
The service at this hotel is horrible. We called to request teabags (as there were none in the room), tissue paper (as the box was empty when we checked in), crib for baby, and extra towels (as they only provided 2 towels and one of them had stains). Didn’t receive anything for 3 days despite multiple calls. Went down to front desk twice but it was always over crowded and manager was in hiding always. Stayed 3 nights and still no tissue box (the hotel ran out of tissue boxes apparently), no teabags, and no crib. I happened to come across a cleaning staff and borrowed some towels. There was a cleaning cart with garbage lying around near the elevator all 3 days of our stay. House keeping is every other day but the day they apparently came to clean, washroom counter tops and bath didn’t get cleaned. Worst service ever! Also found a cockroach in the shower one of the days, regret not taking a picture as it was too scary! If this was a 2 star hotel, it would make sense. But they charge an extra USD 65/night amenity fee, on top of the steep nightly rates, so you would expect staff to be responsive, and at least a tissue box in your room, and a crib for baby to sleep on!
Stayed 3 nights in Dec 2024

10/10 Excellent

Moishe

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Dec 2024

10/10 Excellent

EMMATID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tonita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family and small children
A step above of most others in all regards
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Bradlee

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Aisi

Stayed 4 nights in Dec 2024

10/10 Excellent

Hui, Los Altos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom suite is very convenient for our family with two kids. The swimming pool is large and has beautiful view. Lots of dining options in walking distance nearby. Would love to come back again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jared

Travelled with family
Disliked: Staff & service
We contacted Guest Services at 6:30p to ask where the extra sheets and pillows were kept in the room. We were going out to dinner and wanted the sofa bed to be ready for when we returned (our reservation was for two adults and two kids). We were getting on a cruise ship early the next morning and we had kids with us that needed to get in bed at a decent hour. I was informed by guest services that there were not sheets nor pillows in the room but they would come make the bed for us. Sounded great to me! I was told it would be taken care of while we were gone. We returned at 8:30p and the bed wasn’t made. I called guest services a second time to check. A different individual apologized and said she would send it as a priority request. 9:30p and no one had shown up so we called the third time. We were assured that someone would be up immediately or the housekeeping manager would be in touch. 10:45p we went to the front desk to request sheets, blankets, and pillows. At this point it was 2 hours past the kids bedtimes, we were more than willing to make the bed ourselves! We were informed that hotel staff HAD to make the bed and they couldn’t give us sheets or blankets. We returned to the room and continued to wait. At midnight we made the second trip to the front desk and demanded bedding. Somehow it was miraculously available! We still had to come get it ourselves and make the bed ourselves, 5.5 hours after we requested bedding. Stupid.
Stayed 1 night in Dec 2024

10/10 Excellent

Abhishek

Stayed 1 night in Dec 2024

8/10 Good

Pierpaolo

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable place with some defects
Very comfortable room with plenty of space for 6 people. The kitchen should be refurbished with forks as there were only 5. Very disappointed about the dryer as it did not work and my clothes remained wet for three days. When asked the lobby, they sent an engineer who did not solved the issue.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 8 nights in Dec 2024

4/10 Poor

Felicia Ann

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 5 nights in Dec 2024