4/10 Poor
Patti C.
6 Jan 2025
Disliked: Cleanliness
Could be a great place, but isn't
We rented the Luxury Villa in Aventura (also called the Aruba Villa on The Glam Home website) for a weeklong family vacation. It is not luxurious by any means!The furniture is in very poor shape: dirty, stained and broken. The pool table is disgusting, and the walls are dirty and unpainted. The many outlets didn't work and the dryer gave off a fish smell when used. This is a sign of an electrical issue (if you google unexplained fish smell, you'll see). The kitchen was stocked with mismatched dishes in cupboards so high I couldn't reach them safely. The trash cans were overflowing at the curb.There was an issue with one of the shower handles (the water wouldn't turn off) which took 3 days and 3 trips from plumbers to fix properly.And then there's the pool. It started light green from algae on the bottom. There were also leaves at the bottom as well as floating all over the pool. I brought the condition of the pool to the hosts attention several times asking for service. He sent someone 3 days in to our stay. He vacuumed the leaves and left. Each day the pool got greener and finally on the final day a different pool guy came. He vacuumed the pool and poured several bottles of chemicals in. He said we could use it in 4 hours. I was not going to swim in all the chemicals. The day we were checking out, the pool was a beautiful blue color. This house needs to be taken off the listing and deep cleaned and redecorated. Pictures are not accurate!!!
Patti C.
Stayed 7 nights in Dec 2024