4/10 Poor
Angie R., Cincinnati, OH
19 Feb 2025
Listing not accurate on bed sizes and view
My husband and I traveled with another couple. We chose this unit because the listing states it had a king bed and a queen bed. However, the 2nd bed was NOT a queen - it was only a double! We measured it and confirmed - it was only 50 inches wide. When I contacted the host about the discrepancy, he said if it's not a queen, then it's not his fault that the listing is incorrect - it is the property owners fault. Passing the blame onto someone else and offering only a 'sorry for the inconvenience' and further stating there's nothing he can do was not the best customer service response we were looking for.There is a pull out trundle bed on the floor of the 2nd bedroom, so my husband ended up sleeping on that. We don't see each other much due to work schedules, so with me in the bed and him down on the floor, it wasn't the vacation we had hoped for. Additionally - the pictures of the outdoor space is deceiving. You can see the intercoastal, but there is a very wide rooftop that takes up most of the view. It had trash on it too, which didn't make it very appealing to sit on the patio. The location and the building amenities were great. We were just very disappointed that the 2 most important items that make up a good unit for us - the beds and the view - were lacking and we felt deceived by the VRBO listing. This is the reason I'm only giving it 2 stars.
Angie R.
Stayed 4 nights in Feb 2025