Umbral, a Curio Collection by Hilton

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Outdoor pool
Outdoor pool
Suite, 1 Bedroom
Suite, 1 Bedroom, Balcony | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Madero Street
    3 min walk
  • Metropolitan Cathedral
    6 min walk
  • National Palace
    6 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Indoor Balcony)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Indoor Balcony)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Umbral, a Curio Collection by Hilton

Luxury Mexico City hotel in Historic Center with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a fitness center, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Umbral, a Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Features include 2 bars, an outdoor pool, and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Zócalo and Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Terraza Umbral Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar - This rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.00 per 24-hour period)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Terraza Umbral Restaurant
  • Terraza Umbral Bar

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (19600 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 258 reviews" "
Rating 8 - Good. 39 out of 258 reviews" "
Rating 6 - Okay. 8 out of 258 reviews" "
Rating 4 - Poor. 10 out of 258 reviews" "
Rating 2 - Terrible. 7 out of 258 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 3am and the overnight agent at the desk was ready for me and confirmed a late check out and other things I had requested, great communication and greatly appreciated! the hotel is so pretty and the gym is great.
Stayed 1 night in Aug 2024

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and easy walk ability to surrounding attractions
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sarah Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of Centro Histórico. Lots of activity in the area, but once you step inside premises is peaceful and quiet. Outstanding food offered in their restaurant and delicious drinks too. Wifi service was fast and reliable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. Rooms are spacious, well designed. The staff are so helpful and the common are facilities are very clean and maintained. The roof with the bar and pool if very nice too. We would love to come back!
Stayed 3 nights in Jul 2024

8/10 Good

Andres

Stayed 4 nights in Jul 2024

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would definitely stay here again!
Stayed 3 nights in Jul 2024

8/10 Good

Dajeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay Agustino and Rey took great care of me It was clean and quiet and Cleary
Stayed 3 nights in Jul 2024

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Informative staff. Very cool hotel with lots of hidden amenities like cocktail bar and library to take advantage of
Stayed 1 night in Jun 2024

10/10 Excellent

Cadeidra

Travelled with family
Liked: Amenities
I'm really glad we stayed here! It's a great hotel
Stayed 5 nights in Jun 2024

2/10 Terrible

Laura Elena

Disliked: Staff & service, property conditions & facilities, room comfort
I REQUEST MY REFUND IMMEDIATELY
The hotel decided to do cleaning and fumigation work on the terrace, which is located above the room where I stayed at 1 AM. I reported to the administration what was happening on three occasions because they did not respond to my request. The excessive noise of machines and the voices of the workers absolutely prevented my rest. Since the hotel did not attend to me and the noises, I had to go out to ask the workers to keep quiet, since it was already 3 AM. The rest of the morning you could hear noises of furniture moving by the staff. At no time was there any notice that the hotel was being remodeled, much less that they would be doing renovations at that hour of the morning. I REQUEST MY REFUND IMMEDIATELY
Stayed 1 night in Jun 2024

10/10 Excellent

Shashank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in the middle of the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet given the area with moderate foot and car traffic. Not sure if it was due to the room (suite without balcony) or actually having sound proofing. Nice cafe for breakfast and roof top pool, though hot tub could've been warmer. Hotel was perfectly located for walking around Historic District and to Zocalo. Seemed like we were the only ones during our stay, excellent overall.
Stayed 6 nights in Jun 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a great location . History , restaurants, lovely staff . Suite was very spacious and comfortable . Ray was extremely kind and helpful
Stayed 6 nights in Jun 2024

10/10 Excellent

Torrence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a beautiful experience. Loved the room and the staff was extremely accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wilbert

Stayed 3 nights in Jun 2024

8/10 Good

Elliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in very noisy city center
Stayed 4 nights in Jun 2024

10/10 Excellent

Rene

Amazing place and location
Stayed 3 nights in Jun 2024

10/10 Excellent

Jed

Stayed 6 nights in May 2024

4/10 Poor

Eva

Stayed 3 nights in May 2024