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Tonalá 264

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tonalá 264

Superior Room
Junior Suite
Lobby sitting area
Junior Suite | Living area
Reception

Reviews

6.8 out of 10

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Tonalá 264, Roma Sur, Mexico City, 07380
  • National Medical Center (Siglo XXI)
    11 min walk
  • Mexico Park
    15 min walk
  • Paseo de la Reforma
    3 min drive
  • Mexico City (MEX-Mexico City Intl.)
    20 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Tonalá 264

Motel with a 24-hour front desk, near Paseo de la Reforma
This smoke-free motel features dry cleaning, a 24-hour front desk, and free WiFi in public areas.
Tonalá 264 offers 7 accommodations. Accommodations offer separate dining areas and include desks. Televisions come with satellite channels.

Bathrooms include showers. This Mexico City motel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Tonalá 264, you'll be within walking distance of Paseo de la Reforma. Free WiFi in public areas and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from Paseo de la Reforma and a few minutes from Angel of Independence Monument
Tonalá 264 offers its guests dry cleaning/laundry services. Public spaces have free WiFi.

This Mexico City motel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Shopping centre

Family friendly

  • Separate dining area

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch TV
  • Satellite channels

Food and drink

  • Dining room

More

  • Desk
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tonalá 264

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • There is limited hot water on site.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Tonala 264
Tonalá 264 Motel
Capital O Tonalá 264
Tonalá 264 Mexico City
Tonalá 264 Motel Mexico City

Tonalá 264 Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

7.6/10

Cleanliness

6.2/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Personal súper amable y instalaciones muy limpias
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el espacio, la atención de la recepción muy buena
Stayed 1 night in Jan 2021

2/10 Terrible

Silvia Araceli

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
muy mal servicio
Muy mal servicio la tele no funcionaba, el baño no tenía foco, el teléfono para comunicarme con recepción no funcionaba y sobre todo no había agua caliente
Sin luz en el baño
Stayed 1 night in Jul 2020

10/10 Excellent

Oscar Román

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tonalá 264
Bastante bien. Me gustó mucho el espacio en el que estuve: amplio y cómodo.
Stayed 1 night in Mar 2020

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Amplia recomendación 💯✔️
Stayed 1 night in Mar 2020

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Celeste

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REEMBOLSO!!
Había reservado una noche el día 14/03/20 vía hoteles.com. Mi sorpresa al llegar al dichoso hotel fue que al salir el empleado me comenta que “no tiene habitaciones disponibles, que tenía fuga en dos de ellas y no podía quedarme en el lugar.” Le comenté que ya tenía mi reservación y me hicieron cargo a mi tarjeta, cosa que no le importo y optó por decir: “es lo malo de reservar en esa página, les comenté de la fuga pero siguen ofreciendo las habitaciones.” Le pedí que me regresara mi dinero en efectivo pero dijo tajante y grosero que lo arreglara con hoteles.com, que el no podía hacerse cargo de nada. Sin más, cerro la puerta en mi cara. Esta no es forma de dirigirse a alguien ni solucionarlo. Exijo el reembolso íntegro de MI dinero o acudiré a PROFECO.
Este es el lugar donde jamás me recibieron pese a que hice reservación!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio inexistente y cero respaldo a clientes
No hay recepción abierta por lo que nunca me dieron acceso, literal me dejaron en la calle. El número del establecimiento, obviamente falso o solo se dedican a hacer los cargos y no cumplir el servicio. Hoteles.com tampoco da opciones de reembolso ni hay atención telefonica. la peor experiencia usando esta app.
Stayed 1 night in Mar 2020