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The Westin Santa Fe, Mexico City

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Santa Fe, Mexico City

Pool
6 restaurants, breakfast served
Lounge
Premium bedding, pillow-top beds, in-room safe, individually decorated
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Samara Shops
    5 min walk
  • Cantinetta del Becco
    1 min walk
  • Santa Fé Station
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Non Smoking, Valley View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Valley View

  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Mexico City Santa Fe

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is €132
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hilton Mexico City Santa Fe

About this property

The Westin Santa Fe, Mexico City

Luxury hotel with 6 restaurants connected to the convention center in Mexico City
Along with 6 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a spa tub, a steam room, and a 24-hour fitness center.
Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Westin Santa Fe, Mexico City. During your stay, you'll be connected to the convention center, and just a quick walk from Samara Shops. Enjoy features like free WiFi in public areas, plus 6 restaurants and a full-service spa.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to manicures and pedicures, massages, or facials at Heavenly Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • 5 minutes by car from Paseo de la Reforma and 11 minutes from World Trade Center Mexico City
  • Airport shuttle service available for a fee
The Westin Santa Fe, Mexico City offers its guests a full-service spa, a spa tub, and a steam room. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
The Westin Santa Fe, Mexico City has 6 restaurants serving breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 140 per night)
  • Secured covered valet parking on site (MXN 180 per night)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 350 per person
  • 6 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • A hot tub
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (1100 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 60
  • Height-adjustable showerhead
  • Portable bath seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Santa Fe, Mexico City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 867 reviews" "
Rating 8 - Good. 178 out of 867 reviews" "
Rating 6 - Okay. 55 out of 867 reviews" "
Rating 4 - Poor. 25 out of 867 reviews" "
Rating 2 - Terrible. 20 out of 867 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Javier, Laredo

Liked: Cleanliness, property conditions & facilities
My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, just the pillows didn’t like.
Stayed 3 nights in Jan 2024

2/10 Terrible

Francisco

The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!
Stayed 1 night in Jan 2024