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The Alest Hotel

4.0 star property

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Photo gallery for The Alest Hotel

Reception
Terrace/patio
Premium bedding, free minibar, in-room safe, individually decorated
Front of property
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Paseo de la Reforma
    ‪9 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite

Grand Deluxe Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1616)
The price is €517
for 1 room
includes taxes & fees
17 Mar - 18 Mar
InterContinental Presidente Mexico City by IHG

About this property

The Alest Hotel

Hotel with free breakfast, steps from Avenida Presidente Masaryk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at The Alest Hotel. During your stay, you're just a quick walk from Auditorio Nacional. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Avenida Presidente Masaryk and 9 minutes by foot from Auditorio Nacional
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly The Alest Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
The Alest Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 23-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Alest Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 188 out of 210 reviews
Rating 8 - Good. 14 out of 210 reviews
Rating 6 - Okay. 7 out of 210 reviews
Rating 4 - Poor. 0 out of 210 reviews
Rating 2 - Terrible. 1 out of 210 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ralph, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful
Stayed 4 nights in Nov 2024

10/10 Excellent

JUAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

malick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !
Stayed 3 nights in Nov 2024

10/10 Excellent

Hae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

miguel

Business traveller, Travelled with partner
Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

jormalyz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente es insuperable por todo el equipo de trabajo. Tengo que reconocer que el servicio de Lourdes y Maribel fue a otro nivel, la atención a los detalles y gustitos gastronomicos en conjunto con el chef Emmanuel...que les puedo decir!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Karelin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best boutique hotel in Polanco, highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

ximena

very good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, very nice neighborhood, feel very safe, you can walk to restaurants and shops
Stayed 1 night in Oct 2024

10/10 Excellent

Atiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Estela, Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elane, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024

10/10 Excellent

Maximo Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

Maximo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great spot. Can’t wait to go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely boutique hotel with a very friendly and professional staff. The location was perfect, in the middle of an upscale residential neighborhood but also very convenient to many great shops and restaurants. Great breakfast, charming atmosphere, I’ll be happy to return anytime!
Stayed 4 nights in Aug 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best boutique hotel I have ever been to!!
Stayed 3 nights in Aug 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, room comfort
Best boutique hotel in Polanco
Amazing hotel, great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.
Stayed 3 nights in Jul 2024

6/10 Okay

yuriana

Stayed 1 night in Jul 2024

10/10 Excellent

yuriana

Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family
This was a great choice. The hotel is beautiful and staff so friendly. Victor knew all our names by second day. Loved everything about it.
Stayed 8 nights in Jul 2024