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NH Mexico City Valle Dorado

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Mexico City Valle Dorado

Exterior
Lobby
Lobby
Premium bedding, down duvets, minibar, in-room safe
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020
  • Sentura Mall
    12 min walk
  • Mi Gusto Es
    1 min walk
  • ADO Tlalnepantla
    17 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 1 child)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Extra Bed 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 3 adults)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Real Inn Perinorte

Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (863)
The price is €60
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Real Inn Perinorte

About this property

NH Mexico City Valle Dorado

Eco-certified hotel connected to a shopping center in Valle Dorado with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, 24-hour room service, and a business center. Housekeeping is available on request.
NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
With your stay at NH Mexico City Valle Dorado, you'll be connected to a shopping center and close to Plaza Satelite Shopping Center. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Paseo de la Reforma and 13 minutes from Basilica of Our Lady of Guadalupe
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified NH Mexico City Valle Dorado. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Tlalnepantla de Baz hotel is smoke free.

The hotel hosts a free manager's reception daily.
NH Mexico City Valle Dorado has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 140 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: MXN 15-20 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3014 square feet of space)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (roundtrip)
  • Self parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Mexico City Valle Dorado offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 652 reviews" "
Rating 8 - Good. 203 out of 652 reviews" "
Rating 6 - Okay. 71 out of 652 reviews" "
Rating 4 - Poor. 37 out of 652 reviews" "
Rating 2 - Terrible. 32 out of 652 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jorge Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raul, San Antonio

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

juan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Recieved an upgrade breakfast was great
Stayed 1 night in Jun 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom had a glass door, partially smoked, but I would like my privacy when I go to the bathroom. Shower water goes to toilet area and near sink due to not having a ledge or border between areas. Shower not totally enclosed. TV is not smart, bring your firestick or hulu box, etc.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kareli

Stayed 8 nights in Jun 2024

8/10 Good

Rosa Elvia, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay, clean room, quite nights. Great staff.
Stayed 3 nights in May 2024

8/10 Good

Stephanie

Stayed 3 nights in May 2024

8/10 Good

Grzegorz

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Standing water in the shower area!
Stayed 3 nights in May 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Agustin Ignacio Guarneros

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Feb 2024

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, las habitaciones están en excelentes condiciones y es muy silencioso para descansar
Stayed 1 night in Dec 2023

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremly cold and when I setup the thermostat to heating, it didn't work and just made it worst. When I reported this to the hotel staff, they told me that indeed they did not have heating and so there was nothing that could be done. They offered a portable heater but it was never delivered to our room.
Stayed 1 night in Dec 2023

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location within a shopping center with various options for eating out nearby. Very spacious room.
Stayed 6 nights in Dec 2023

4/10 Poor

Dante

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad y valor
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to shops
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La limpieza y distinción de NH caracteriza a este hotel
Stayed 1 night in Jun 2023

8/10 Good

Jose Abel

Stayed 1 night in Mar 2023

2/10 Terrible

Carlo

Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Stayed 1 night in Feb 2023