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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed
Restaurant
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Lobby
Deluxe Double Room, 2 Double Beds

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    4 min walk
  • Paseo de la Reforma
    3 min drive
  • Samara Shops
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed

Master Suite, One King Bed

  • 50 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1497)
The price is €443
for 1 room
includes taxes & fees
14 Jan - 15 Jan
InterContinental Presidente Mexico City, an IHG Hotel

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel in Santa Fe with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and safes. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Live Aqua Ciudad de México Bosques de las Lomas. During your stay, you're just a quick walk from Arcos Bosques. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Indulge with hot stone massages, aromatherapy, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Arcos Bosques and a 3-minute drive from Paseo de la Reforma
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua Ciudad de México Bosques de las Lomas offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Live Aqua Ciudad de México Bosques de las Lomas. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

Live Aqua Ciudad de México Bosques de las Lomas has a restaurant on site.
Carnivore - Onsite steakhouse. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (MXN 150 per night)
  • Electric car charging station on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Carnivore

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2320 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2250 per person
  • Secured valet parking fee: MXN 150 per night
  • Pet fee: MXN 2320 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1000 reviews" "
Rating 8 - Good. 108 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeppe

Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia, Rancho Santa Fe

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Wilson

Liked: Staff & service
Room illumination is terrible , I was expecting much more for this price rate … first and last time at this hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

David S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable service and premises
Stayed 6 nights in Jul 2024

10/10 Excellent

Mariana

Stayed 1 night in Sep 2024

8/10 Good

CARLOS

Stayed 1 night in Aug 2024

10/10 Excellent

Oscar Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Dominick

Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Marie

Travelled with family
Muy buen hotel!!
Stayed 6 nights in Aug 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. Unfortunately they weren’t able to give me my vip gold member perk. Staff very attentive. Spa incredible. Convenient mall located next to the hotel. I will definitely stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Roman Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

FUAD, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2024

10/10 Excellent

Broundon

Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Jun 2024

10/10 Excellent

Alfredo, San Jose

Travelled with family
Good hotel at a great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Boris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ballroom is spectacular. Lobby distribution is not good. Uncomfortable division of areas, as if building was not meant to be a hotel. Mostly dark, including rooms. Reception slow to react to minor complaints. Room general equipment not user friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, spacious room, and the property is tucked away from the hustle and bustle of the city. That said, aside from the restaurants in the adjacent mall, you must travel to attractions and other restaurants. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Alberto, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2024