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LaiLa Hotel CDMX

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LaiLa Hotel CDMX

Reception
Front of property – evening/night
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lounge
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    3 min walk
  • Diana the Huntress Fountain
    3 min walk
  • Angel of Independence Monument
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2402)
The price is €118
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Galeria Plaza Reforma

About this property

LaiLa Hotel CDMX

Beaux Arts Mexico City hotel in Reforma with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

LaiLa Hotel CDMX's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Mexican cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute walk from Paseo de la Reforma and 3 minutes by foot from Diana the Huntress Fountain
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 245 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Terraza

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike tour information

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1087 square feet of space)
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Books
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
LaiLa Hotel CDMX offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1033 reviews" "
Rating 8 - Good. 228 out of 1033 reviews" "
Rating 6 - Okay. 59 out of 1033 reviews" "
Rating 4 - Poor. 26 out of 1033 reviews" "
Rating 2 - Terrible. 37 out of 1033 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los cuartos estuvieron estupendos el servicio fue excelente
Stayed 2 nights in Aug 2024

8/10 Good

ritu

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 10 nights in Jul 2024

10/10 Excellent

Adner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, safe, clean, very friendly staff
Stayed 2 nights in Aug 2024

6/10 Okay

Hussien

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A surprise box and not in a good way!
Air conditioner wasn’t working for a week. Faucet clogged, shower handle broken. Reception not friendly, breakfast pancakes cold and stale
Stayed 12 nights in Jul 2024

8/10 Good

PABLO, TOA ALTA

Travelled with family
Liked: Cleanliness, staff & service
Bad odor at first day in the room,then after cleaning much better.The room needs some painting otherwise room okay.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness is good, they need to improve the WiFi
Stayed 14 nights in Jul 2024

10/10 Excellent

Luis, san jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and in a great location. Everything is walking distance
Stayed 3 nights in Jul 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, and excellent staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Heriberto

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. Amazing service, clean, comfortable. The only complaint is was the room was a little bit smaller than advertised. Overall a great stay, would definitely recommend
Stayed 4 nights in Jul 2024

8/10 Good

rafael

Liked: Cleanliness, property conditions & facilities
Good location, clean and safe. Staff is a bit unfriendly, but the location/price benefit outweighs the bad service. Just a heads-up, the gym is a extremely small room that only fits 1 person at the time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana, INDIANAPOLIS

Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and all of the welcoming staff are who really make this hotel shine.
Stayed 11 nights in Jul 2024

8/10 Good

carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stayed. Only spent one night, good customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Michell

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really nice and clean. The food was good and the staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laila hotel is nestled in a safe neighborhood ( La Reforma ) walking distance from the angel of independence. I was looking for a safe area while simultaneously having access to tourist attractions. The personnel was welcoming and always ready to assist. If I go back to MEXICO CITY I would definitely stay here again and again. The cost is reasonable considering the perks of this location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and not on busy street
Stayed 3 nights in Jul 2024

10/10 Excellent

Thinh

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location walking distance from Chapultepec and other landmarks like the Angel of Independence. Clean and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

JANET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great customer service and excellent location.
Stayed 4 nights in Jun 2024

10/10 Excellent

Allen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
No fridge
Stayed 5 nights in Jun 2024