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InterContinental Presidente Mexico City by IHG

4.0 star property
VIP Access

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Photo gallery for InterContinental Presidente Mexico City by IHG

Exterior
Property amenity
5 restaurants, breakfast, lunch, dinner served; French cuisine
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Campos Eliseos 218, Mexico City, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Auditorio Nacional
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

Classic Room, 1 King Bed, Club lounge access (Chapultepec Park View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

Classic Room, 2 Queen Beds, Club lounge access (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (Polanco View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Club lounge access (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Park View (Chapultepec Park View)

  • Park view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Polanco View)

View from room

Classic Room, 1 King Bed (Polanco View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

Classic Room, 2 Queen Beds (Polanco View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Club lounge access, Park View (Chapultepec Park View)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 68 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Executive Floor)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Executive Floor)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Executive Floor)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds (Executive Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Chapultepec Park View)

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed (Chapultepec Park View)

  • Park view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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includes taxes & fees
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About this property

InterContinental Presidente Mexico City by IHG

Eco-certified hotel with 5 restaurants and a full-service spa
This smoke-free hotel features 5 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hela SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at InterContinental Presidente Mexico City by IHG. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, 5 restaurants, and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at Au Pied de Cochon, a bistro that serves French cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to hot stone massages, aromatherapy, or facials at Hela SPA
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Avenida Presidente Masaryk and 8 minutes by foot from Paseo de la Reforma
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
InterContinental Presidente Mexico City by IHG offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified InterContinental Presidente Mexico City by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MXN 222 per night)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: MXN 350 to 1,000 for adults and MXN 300 to 1,000 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfredo di Roma
  • Au Pied de Cochon
  • Café Urbano
  • Chapulin
  • The Palm

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Piano
  • Private wine tours
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 13 meeting rooms
  • Business centre

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per accommodation, per stay, plus a deposit of MXN 600 per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1000 for adults, and MXN 300 to 1000 for children
  • Airport shuttle fee: MXN 2300 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 222 per night
  • Valet parking fee: MXN 200 per day
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Presidente Mexico City by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City by IHG Hotel
InterContinental Presidente Mexico City an IHG Hotel
InterContinental Presidente Mexico City by IHG Mexico City
InterContinental Presidente Mexico City by IHG Hotel Mexico City

InterContinental Presidente Mexico City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1323 out of 1678 reviews
Rating 8 - Good. 201 out of 1678 reviews
Rating 6 - Okay. 71 out of 1678 reviews
Rating 4 - Poor. 30 out of 1678 reviews
Rating 2 - Terrible. 53 out of 1678 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super luxurious hotel. We loved our stay. You can't find a better area with more to do in Mexico City. The hotel had so many dining options and they were all top notch.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolina

SERVICE WAS GREAT
Stayed 1 night in Jan 2025

4/10 Poor

Victor

Stayed 3 nights in Jan 2025

8/10 Good

Harald

Liked: Cleanliness, property conditions & facilities
Nothing special, I expected more but overall okay
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway.
Centrally located in Polanco with very nice amenities through the property. A wonderful bar and the restaurants. We really enjoyed the breakfast as well as late night offerings from Au Pied de Cochon. Rooms were spotless and the view was great too.
Stayed 2 nights in Dec 2024

2/10 Terrible

Diego

Stayed 1 night in Jan 2025

10/10 Excellent

Eugenia

Stayed 4 nights in Dec 2024

10/10 Excellent

Edgar

Stayed 2 nights in Jan 2025

10/10 Excellent

Maikel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room is amazing. Hotel has bars with live music and staff is friendly and truly take care of your needs. Will definitely go back
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and excellent staff
Stayed 7 nights in Dec 2024

8/10 Good

JALED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sobre mi estadía solo tengo una crítica, las camas están muy duras y mala calidad en las almohadas, no pude descansar bien
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Travelled with family, Travelled with group
Liked: Cleanliness
Family Vacation CDMX
Great location, excellent restaurants….., rooms look worn down…. ultra thin walls… you can hear EVERYTHING…!…… very good and fast room service.
View from room 2202
Lobby
Main entrance
Stayed 7 nights in Dec 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very nice!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiis would be for me the best option to stay in Mexico City. Ot is located in Polanco area close to many many dining options for breakfast Lunch and dinner. This hotel has an excellent service room sizes are very comfortable breakfast is very good. We will keep staying at this hotel for future visits.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ivan

Stayed 7 nights in Dec 2024

8/10 Good

JUAN RAMON

Liked: Cleanliness, staff & service
Pensé q el servicio q se daba hacia el Aeropuerto era como en otros hoteles q es gratuito por medio de shuttlle pero lo contrata una x particular aunque cuando uno reserva le Dicen q hay servicio hacia el aeropuerto
Stayed 1 night in Dec 2024

10/10 Excellent

Umesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and service.
Stayed 7 nights in Dec 2024

2/10 Terrible

Rafael

Stayed 1 night in Dec 2024

10/10 Excellent

Jose Ramon Martinez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Stayed 7 nights in Dec 2024

10/10 Excellent

Alonso

Stayed 1 night in Jan 2025

2/10 Terrible

Celine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the worst hotel experience I’ve ever had. The bathroom ventilation system was broken, and even after reporting it, no one bothered to fix it. On top of that, when I ran out of drinking water, I called room service three times – no response, no water delivered. Housekeeping was a joke. One day they completely skipped my room, and another day they just made the bed without touching the bathroom or replacing the towels. It was clear that cleanliness and guest comfort were not priorities here. This experience was beyond disappointing. I wouldn’t recommend this hotel to anyone, and I’m shocked they’re allowed to keep their five-star rating. Definitely not worth the money.

10/10 Excellent

Enrique, Middletown

Stayed 1 night in Dec 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city is beautiful. The staff such as. Waiters , house keeping excellent but checking in we weren’t received as the staff received others. I had to explained about the breakfast part of the deal. It was never offered it even though I knew we had it. Up grades 0. Nada and Expedia will do nothing about it. The people, places to go out and ear are great
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Stayed 1 night in Dec 2024