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Hyatt Regency Mexico City

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sun deck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
View from property
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    5 min walk
  • Rulfo Paraje Latino
    1 min walk
  • Auditorio Station
    4 min walk
  • Mexico City (MEX-Mexico City Intl.)
    34 min drive

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1487)
The price is €307
for 1 room
includes taxes & fees
5 Jan - 6 Jan
InterContinental Presidente Mexico City, an IHG Hotel

About this property

Hyatt Regency Mexico City

Luxury Mexico City hotel in Polanco with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of Hyatt Regency Mexico City's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Latin American cuisine while dining at RULFO
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 7.3 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • RULFO
  • YOSHIMI
  • TEPPAN GRILL
  • AMADO

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Fitness classes
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video games
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1007 reviews" "
Rating 8 - Good. 146 out of 1007 reviews" "
Rating 6 - Okay. 41 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 24 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Would really recomend the hotel overall. We stayed in a Club Room on a high floor. The Club was nice and offered breakfast and a pretty reasonable selection of food in the evening as well as drinks. The service was really good, the staff are all very friendly and polite and the amenties and really good also. The hotel is in polanco which is a nice neighbourhood and you can easily walk to Chapultepec Park and the major museums. Other areas might require transport, mostly by car, but thats normal for Mexico City. Overall a really nice hotel and would highly recomened.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo E., Gardena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centralized and close to everything, great location
Stayed 3 nights in Sep 2024

8/10 Good

Nihar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Good base to explore a great city!
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and the gym was excellent, but food was meh, service in lounge lacking, and the housekeepers would not refill my used coffee packets in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to place whenever we are in Mexico City. The staff are incredibly accommodating. All three restaurants are very good. The Japanese restaurant called Yoshimi has incredible sushi. This hotel is a very solid choice for spending time in Mexico City.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel, one of our favorites in the world, that is still in a price range that is still somewhat affordable (we are just private travellers, not on an expense account). The dining options are great, the breakfast is a feast, the rooms are well designed, the lobby is spectacular, the location is wonderful, and the service is friendly and professional. This is a well run hotel. Highly recommended. The only thing we regret is that they discontinued the Sunday brunch which was the best champagne brunch in the world.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Liked: Staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Aug 2024

10/10 Excellent

Rodrigo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, nice hotel facilities, good location,
Stayed 3 nights in Aug 2024

10/10 Excellent

PABLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near Chapultepec
Stayed 6 nights in Aug 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encanta quedarnos en este hotel, bonito, cómodo, limpio, servicio excelente siempre, comida muy buena, ubicación, vista del cuarto! Todo
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucas, Bogotá

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The check in took much time that usual
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatima, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe in this area. Easy for Uber drivers to get through.
Stayed 5 nights in Jul 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
The best breakfast ever!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing location amazing hotel amazing this is where I will stay every time I come to Mexico about three times a year
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 2 nights in Aug 2024

10/10 Excellent

QIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location, the smiles through out the premises, the cleaness of the room. The restaurant is a bit pricy compare with those nice restaurants nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lina, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 1 night in Aug 2024

10/10 Excellent

Behzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean and modern.
Stayed 5 nights in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is the perfect location for newbies to Mexico City. Area is safe, clean, staff is great.
Stayed 2 nights in Aug 2024