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Hotel Universal

1.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universal

LCD TV, DVD player
Exterior
Standard Room, 1 Double Bed | View from room
Standard Room, 1 Double Bed
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
  • Tlatelolco Archaelogical Site
    11 min walk
  • Hamburguesas Saturnino
    2 min walk
  • Estacion F.C Hidalgo (destruida) Station
    3 min walk
  • Mexico City (MEX-Mexico City Intl.)
    14 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Gran Hotel Panorama

Parking included
Free WiFi
Laundry
Room service
4.1 out of 5, Very good, (825)
The price is €22
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Gran Hotel Panorama

About this property

Hotel Universal

Hotel with free parking, near Zócalo
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Hotel Universal offers 42 accommodations with DVD players and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Universal, you'll be within walking distance of Zócalo. Features include free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Just a 4-minute drive from Paseo de la Reforma and a few minutes from Palacio de Bellas Artes
Hotel Universal offers its guests a vending machine, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mexico City hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage

Family friendly

  • DVD player

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • LCD TV

Food and drink

  • Free bottled water

More

  • Free local calls
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City

Hotel Universal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 314 reviews" "
Rating 8 - Good. 122 out of 314 reviews" "
Rating 6 - Okay. 44 out of 314 reviews" "
Rating 4 - Poor. 12 out of 314 reviews" "
Rating 2 - Terrible. 15 out of 314 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Stayed 1 night in Aug 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
Stayed 7 nights in May 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean and near the airport
Cheap yet clean and in a good spot of town
Stayed 1 night in Apr 2024

2/10 Terrible

Orville

Disliked: Cleanliness, amenities, property conditions & facilities
Young woman hanging around roaming the halls late at night past 1am
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Stayed 3 nights in Jan 2024

4/10 Poor

Doug

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Nathalie, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Stayed 5 nights in Jun 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Apr 2022

8/10 Good

Grzegorz, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Stayed 21 nights in Mar 2022

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Holly

Disliked: Staff & service, property conditions & facilities, room comfort
Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around. I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
Stayed 13 nights in Apr 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Mar 2021

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for a couple of nights
OK for a couple of nights. Reasonably clean. Very dark rooms. Good water pressure. A bit rundown. You can find better for about the same very nearby.
Stayed 2 nights in Jul 2019

8/10 Good

J.Bond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for what you pay for. The staff are welcoming and friendly.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very good hotel and cheap
It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
Stayed 5 nights in May 2019

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Universal is chill
It’s a cool convenient spot. I like the set up of privacy in the way the building interior is setup.
Stayed 1 night in Mar 2019

8/10 Good

Vacationer, Taiwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a nondescript yet peaceful area and I had a good sleep. The staff are nice and they let me check in early. It is a short walk to a local market, and walkable to two supermarkets. It is a bit far from tourist attractions as well as subway, but close to a metro bus station at which you can take the brt along the reforma Blvd to Alameda Central and other points of interest.
Stayed 3 nights in Jan 2019

6/10 Okay

Dy

Disliked: Cleanliness, property conditions & facilities
If you can use taxi or bus, it would be fine. Price is the strongest point above all.
Stayed 4 nights in Dec 2018

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018