A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Hotel Universal offers 42 accommodations with DVD players and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
During your stay at Hotel Universal, you'll be within walking distance of Zócalo. Features include free WiFi in public areas and free self parking.
Free WiFi
Free self parking
Amenities include a front-desk safe, an elevator, and a vending machine
Just a 4-minute drive from Paseo de la Reforma and a few minutes from Palacio de Bellas Artes
Hotel Universal offers its guests a vending machine, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
This Mexico City hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
On-site parking options include a carport and a garage
Family friendly
DVD player
Conveniences
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Accessibility
Lift
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
DVD player
LCD TV
Food and drink
Free bottled water
More
Free local calls
Phone
Slippers
Policies
Check-in
Check-in start time: 8:00 AM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18
Check-out
Check-out before 2 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 8 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Front desk staff will greet guests on arrival.
We should mention
One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City
Hotel Universal Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron
Stayed 1 night in Aug 2024
8/10 Good
robert
23 May 2024
Liked: Cleanliness, staff & service, room comfort
rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
The staff was helpful. The bed was ok.
The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around.
I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
It is in a nondescript yet peaceful area and I had a good sleep. The staff are nice and they let me check in early. It is a short walk to a local market, and walkable to two supermarkets. It is a bit far from tourist attractions as well as subway, but close to a metro bus station at which you can take the brt along the reforma Blvd to Alameda Central and other points of interest.