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Hotel Mallorca

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mallorca

Front of property
Lobby
Superior Double Room, 2 Double Beds
Lobby
Desk

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    6 min walk
  • Reforma 222
    10 min walk
  • Museo de Cera
    12 min walk
  • Mexico City (MEX-Mexico City Intl.)
    24 min drive

Room options

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby

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Free WiFi
Restaurant
Gym
3.9 out of 5, Good, (1012)
The price is €36
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Sevilla

About this property

Hotel Mallorca

Hotel with free parking, a short walk to Paseo de la Reforma
This hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a communal living room are onsite.
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Mallorca, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Mexican cuisine while dining at RESTAURANTE MALLORCA
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Within a 10-minute walk of Paseo de la Reforma and Reforma 222
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 11:00 AM.
RESTAURANTE MALLORCA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–11:00 AM: MXN 100.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Free WiFi in public areas has a 10-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

6.2
Rating 10 - Excellent. 105 out of 735 reviews" "
Rating 8 - Good. 204 out of 735 reviews" "
Rating 6 - Okay. 182 out of 735 reviews" "
Rating 4 - Poor. 113 out of 735 reviews" "
Rating 2 - Terrible. 131 out of 735 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Amilcar

Stayed 3 nights in May 2024

8/10 Good

Amilcar

Business traveller
Not bad, great location
A budget friendly hotel, good if you can relate price to its positive aspects. You get what you pay for...it has high people traffick, so its a usedup hotel...you need to ask for extra cleaning, tip the lady, and it all be good. Good breakfast, location is a huge plus. Good small restaurant, good prices. You can upgrade your room for a fee. Best location. This is a highlight. You are right in Reforma, near everything. Good restaurants and good prices all around...metro satation is real close. Metrobus is only a couple blocks away. The area is near the us embassy, the senate and really close to the Angel Monument. The area is safe, and clean. A supermarket next door. Good tacos around. We walked all around even at night. No problem. Irs considered Touristic area so you will be safer than the rest of Mexico. Beds can be better in standard rooms. We booked 9 rooms and had some issues with the room cleaning, so we asked for extra cleaning. We did get there 2 hours before check-in though. They have cameras, and also security guards. Very accesible for UBER and other transportation.
Stayed 3 nights in Jun 2024

8/10 Good

Amilcar

Stayed 6 nights in May 2024

8/10 Good

Kurt Francis

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

4/10 Poor

GIL

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Maggie Alice

Stayed 1 night in Aug 2023

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Rodrigo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL IN TOWN
The hotel is well ubicated, 10 minutes walking from Reforma. Unfortunately they do not know how to treat clients, they had bad attention at lobby. Also the whole hotel needs maintenance, there is a lack of cleaning in the rooms. You can smell the humidity ambient and the beds have a lot of springs and are dirty. They also offer breakfast included and did not give it to you. In resume is the WORST HOTEL IN TOWN.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more comfortable beds that’s all needs to be change
Stayed 2 nights in Apr 2023

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I deserve a full refund!!
Stayed 14 nights in Apr 2023

6/10 Okay

Dmitro

Stayed 1 night in Jan 2023

2/10 Terrible

Marisela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2022

4/10 Poor

Oscar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I really like the parking and the price of the hotel. But you get what you paid for. The place is not too bad but next time I will at least $25 more per night and get a better hotel. The beds legs were broken, the floor not properly done, a never ending noise of a dog barking along with music. One last thing, no AC.
Stayed 3 nights in Jun 2022

4/10 Poor

Karla Rocío Jiménez

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
El hotel tiene una excelente localización, es cómodo y tiene lo necesario por el precio que se paga. Sin embargo, al parecer no pueden hacer que los huéspedes cumplan con las reglas. Hice check in a las 11pm y llegó una llamada al lobby de un huésped quejandose de que estaban cantando en el 4to piso, mandaron al guardia. Cuando fui a mi cuarto en el 1er piso, la fiesta siguió con música y borrachos cantando hasta las 4am. Después uno de los borrachos estaba gritando en el 1er piso, peleando con su pareja. No pude dormir hasta las 5 de la mañana, muerta de miedo. Al día siguiente, una de las habitaciones del piso tenía reggaeton a todo volumen a las 7 de la mañana. No pude descansar nada. No deberían admitir a ese tipo de personas, deberían desalojarlos.
Stayed 2 nights in Jun 2022

6/10 Okay

Luis

Stayed 1 night in Jun 2022

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
La ubicación es excelente. La mayoría del personal son muy atentos . No tanto la gerente y una recepcionista joven . Deberían invertir un poco en toallas nuevas , colchones . El restaurante de e mejorar , el encargado muy amable pero muy mal cocinero . Ojalá no dejen caer más este gran hotel .
Stayed 28 nights in May 2022

4/10 Poor

FERNANDO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
People at the front desk are rude, very poor customer service. The instalations are very basic and the mattress are very uncomfortable.
Stayed 1 night in May 2022

2/10 Terrible

Olga

Disliked: Staff & service, amenities, property conditions & facilities
sanitarios cortinas en mal estados rotos televisor viejo antiguo con cable rotos
Stayed 2 nights in May 2022

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in May 2022