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Hotel Juarez

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juarez

Interior
Reception
Family Room
Flat-screen TV
Standard Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000
  • Madero Street
    1 min walk
  • Metropolitan Cathedral
    4 min walk
  • Zócalo
    5 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance

Downtown Treasure Place

Breakfast included
Kitchen
Parking included
Free WiFi
4.4 out of 5, Excellent, (452)
The price is €30
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Downtown Treasure Place

About this property

Hotel Juarez

Hotel in Mexico City, a short walk to Zócalo
This smoke-free hotel features a front-desk safe and free WiFi in public areas. Change of towels is available on request.
Hotel Juarez offers 39 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
Hotel Juarez's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Free WiFi in public areas is available.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Zócalo and Palacio de Bellas Artes
As a guest of Hotel Juarez, you'll find a front-desk safe and an elevator. WiFi is free in public spaces.

This Mexico City hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Juarez

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:00 AM - 12:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Juarez Hotel
Hotel Juarez Mexico City
Hotel Juarez Hotel Mexico City

Hotel Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1094 reviews" "
Rating 8 - Good. 350 out of 1094 reviews" "
Rating 6 - Okay. 125 out of 1094 reviews" "
Rating 4 - Poor. 43 out of 1094 reviews" "
Rating 2 - Terrible. 26 out of 1094 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Omar, Houston

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Elevator was out of order, it was really difficult to get to my room in 3rd. Floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Angel, Guadalupe

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty decent and clean, but the elevator does not work
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in the city. The staff is very professional and the property is well maintained. As an International, I have to admit it’s the best hotel in the world.
Stayed 14 nights in Jul 2024

8/10 Good

Dolores

Stayed 1 night in Jul 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Benicia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would not stay again. I would not recommend unless you are young on a very tight budget. The entrance is in a pedestrian-only alley. The elevator was out of service. It has been that way for some time, and there is no plan to repair it. That's a deal breaker for me. Steep stairs, 7 or 8 stories. The mattresses are old, in need of replacement. The pillows are this wierd thin cheap foam material, 2 inches. There were some crawling bugs, maybe beetles or something. But staff were helpful, and the location is super.
Stayed 5 nights in Jun 2024

6/10 Okay

Victor

Stayed 2 nights in Jun 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was really close to el zocalo ,mexico city tourist areas, and close to alot of food options. I was able to locate it based on discription on reviews about sketchy alley, it did seem scary and unsafe. There was an uncovered hole in our room that made us wonder what it was, room waĺls thin we could hear everything, and it 100 pesos deposit for remote control to watch TV which wasnt mentioned on the expedia page. But we figured out you can just turn it on by hand. Bed was hard, shower water splatters everywhere , no ac. Overall good for us for one night stay, and during cold weather.
Stayed 1 night in Jun 2024

8/10 Good

Janeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y los cuartos limpios pero las camas estan duras y las almohadas muy delgadas. Oh y poner mosqueteros porque los cuartos no tienen aire acondicionado se ocupa abrir las ventanas pero se meten los mosquitos
Stayed 5 nights in Jun 2024

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The mattress to hard
Stayed 3 nights in Jun 2024

8/10 Good

enhao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Olga

Good hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

CAPT WILLIAM

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nosotros no nos importa mucho el ruido, pero obviamente estás en medio de la ciudad, así que si te molesta el ruido, ahí no es. El callejón se ve sospechoso, pero todo bien. Recomendaría evitar salir muy noche. La ubicación es muy buena ya que caminas unos minutos y ya estás en el zócalo. Si te mueves en metro, como a una cuadra detrás del hotel está Allende. Hay un lugar de tacos que estaba rico justo a la vuelta de la esquina. Si te gustan las compras, ahi en la esquina está una tiendita de zapatos, todo chido. En general, por precio y ubicación es perfecto. Volvería a reservar 👍
Stayed 2 nights in May 2024

4/10 Poor

Osiris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Fernando, Toronto

Disliked: Cleanliness, amenities, property conditions & facilities
Very old building… rooms are NOT air conditioned nor does it have internet. The elevator was Not working and felt that it should have been stated by property or by Expedia. Location was great but in the middle of historical and clubs music until 5am.
Stayed 2 nights in May 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Loi Ameera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location! And very friendly staff. It was getting hot so it wasn’t ideal that they didn’t have AC (we did see them install new ACs in some rooms when we were checking out so check with them). Good thing is that the place is quiet and not full when we were there so we were able to open our door when we’re up to let the cool air in. Beds are very firm. I’d stay here again tho if just for the location.
Stayed 3 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores alternativas para estadías largas. Habitación espaciosa. Siempre ordenado y en pleno centro a metros del Zócalo. Nada que me desagrade de este lugar. Agregaría secador de pelo.
Stayed 7 nights in Apr 2024

8/10 Good

VICTOR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked it was very close to the Plaza mayor
Stayed 2 nights in Apr 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities
Area around property is inconvenient and felt a little unsafe later in the day
Stayed 2 nights in Apr 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The location is good for exploring the Zocalo. The beds were very hard and the pillows horrible. Our room had a corner of the TV platform that was a hazard. I hit my head on it. The elevator only worked part of the time. There was only one small bottle of water for two people provided. Room cleaners did a good job.
Stayed 3 nights in Apr 2024

8/10 Good

Sophie

Stayed 3 nights in Apr 2024