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Hotel Emma

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Emma

City Double Room
Reception
Reception
Terrace/patio
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
289 Puebla Roma Norte, Mexico City, CDMX, 06700
  • Paseo de la Reforma
    ‪7 min walk‬
  • Spain Park
    ‪8 min walk‬
  • Torre Mayor
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for City Studio Suite

City Studio Suite

City Studio Suite

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Room

City Room

City Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for City Room

City Room

City Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for City Double Room

City Double Room

City Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • Sleeps 5
  • 1 Double Bed and 1 King Bed

Similar properties

Lobby

Segovia Regency Hotel

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
4.2 out of 5, Very good, (1005)
The price is €42
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Segovia Regency Hotel

About this property

Hotel Emma

Hotel in Mexico City, a short walk to Paseo de la Reforma
Coffee/tea in a common area and free WiFi in public areas are available at this hotel.
Hotel Emma offers 22 accommodations with espresso makers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
During your stay at Hotel Emma, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include an elevator and coffee/tea in a common area
  • Within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument
As a guest of Hotel Emma, you'll find coffee/tea in a common area and an elevator. Public spaces have free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 98 ft (MXN 100 per day)

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 152
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 22

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Emma

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per day (98 ft away)
  • Housekeeping fee: MXN 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Emma Hotel
Hotel Emma Mexico City
Hotel Emma Hotel Mexico City

Hotel Emma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SANDRA, SAN DIEGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in a nice neighborhood with easy distance to a lot of great places to visit or dine.

6/10 Okay

David

Travelled with family
Disliked: Cleanliness
The hotel is very well situated in an excellent area of the city with many restaurants and Chapultepec park nearby. The staff is pretty friendly. The room I stayed in was very clean and spacious. Unfortunately, there were several problems with the room. There were windows in the room, but they were facing a shared balcony, so opening the curtains was out of the question. On this shared balcony was a ventilation unit that periodically turned on and produced a very loud sound. I didn't have a problem sleeping, but it was extremely annoying and could potentially make sleep difficult for some people. The washroom was clean, but had a toilet that could only be flushed once every few hours and a shower that took a few minutes to generate hot water. There was no water at all on one afternoon when I came back to the room. The walls were very thin and you could hear almost everything going on outside the room (people walking up the stairs, down the hallway, entering their rooms, etc). I also stayed in the room for over a week and it was never cleaned. Overall, the hotel is acceptable if you just care about the location and don't plan on staying for very long. Don't expect much outside of just having a place to sleep (if you aren't kept up by all the noise).
Stayed 10 nights in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention from all members of the staff was great, very helpful and friendly. The room is small but perfect for one person and it includes a private bathroom. I stayed there perfectly comfortable for 4 days. The area is good too, I walked to the heart of condesa and roma, there’s also a subway station very close by. There are also lots of coffee shops close to the hotel, overall is a great spot I will definitely go back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A fantastic place to stay! The location is ideal, with a variety of excellent dining options just a short walk away. It's also conveniently close to public transportation, including both Metrobus and Metro stations, making it easy to explore the city. The area feels safe and well-connected, perfect for both tourists and business travellers alike. We loved our stay and will definitely be returning to the beautiful Mexico City! :)
Stayed 9 nights in Aug 2024

10/10 Excellent

Rosa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias Son todos muy amables y serviciales. Todo bueno c el personal. La ubicación y la habitación.
Stayed 3 nights in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ayraldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de recepcion fue muy buena, muy amables.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marco Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable! Muy tranquilo todo.
Stayed 3 nights in Oct 2024

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy lindo, ordenado y limpio. Ubicado en el corazón de la ciudad, fácil acceso y restaurantes cerca
Stayed 1 night in Oct 2024

10/10 Excellent

Cristel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Karla, Comitan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar cómodo y bien ubicado! Lo que destacaría es su personal! Es muy amable y te apoyarán en cualquier situación que requieras!
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
…
Stayed 1 night in Oct 2024

6/10 Okay

Adriana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel no cuenta con un elevador. Es bastante incómodo subir con equipaje hasta un cuarto piso. Adicionalmente las habitaciines no cuentan con un dispositivo para comunicarse con la recepción. Las escaleras y pasillos un poco incómodos. Por lo demás el equipamiento de las habitaciones es adecuado y la ubicación del hotel es favorable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Consuelo haydee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar !
Stayed 1 night in Sep 2024

10/10 Excellent

Elesvan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Luis

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024