Hotel Alexander

5.0 star property
VIP Access

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Photo gallery for Hotel Alexander

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Reception
Front of property
Ambassador Suite | Bathroom
Ambassador Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Air conditioning
  • Breakfast available

Explore the area

Map
24 Pedregal, Mexico City, 11040
  • Avenida Presidente Masaryk
    ‪13 min walk‬
  • Auditorio Nacional
    ‪14 min walk‬
  • Antara Polanco
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Alexander Suite

  • City view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Suite, City View

  • City view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

  • City view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

  • City view
  • 60.61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Park View

  • Park view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Alexander

Luxury hotel with a full-service spa and a health club
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Change of towels is available on request.
Hotel Alexander offers 26 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 70-inch Smart televisions come with premium digital channels and Netflix. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
ALEXANDER Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at Hotel Alexander, you're just a quick walk from Paseo de la Reforma. Features include a full-service spa, a restaurant, and a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages at ALEXANDER Spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Paseo de la Reforma and Chapultepec Park
  • Airport shuttle service available for a fee
Hotel Alexander offers its guests a full-service spa and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

The luxury Hotel Alexander also features spa services, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hotel Alexander has a restaurant on site.
Late night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered valet parking on site (USD 30 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 600 to 3,000 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 250; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height bed (50 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alexander

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 230 per vehicle (roundtrip, maximum occupancy 4)
  • Covered valet parking fee: USD 30 per day
  • Hosted evening meal: USD 250

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Hotel Alexander offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alexander Hotel
Hotel Alexander Mexico City
Hotel Alexander Hotel Mexico City

Hotel Alexander Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2024

6/10 Okay

Erika Carolina Baldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy padre, la decoración y todo súper bien. Lo único que a las 7 de la mañana me levantaron con el ruido que hacían al limpiar los cristales del Edificio. Fue muy molesto duraron casi 1 hora.
Stayed 1 night in Oct 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Gran lugar cuartos divinos
Stayed 1 night in Sep 2024

2/10 Terrible

maximiliano

Stayed 1 night in Jun 2024