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Hilton Mexico City Santa Fe

4.5 star property

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Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Terrace/patio
Exterior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Samara Shops
    ‪1 min walk‬
  • Expo Santa Fe Mexico
    ‪11 min walk‬
  • Parque La Mexicana
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪46 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Double or Twin Room, 1 Bedroom

50-inch LED TV with cable channels, TV, iPod dock

Junior Double or Twin Room, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1813)
The price is €86
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Camino Real Santa Fe

About this property

Hilton Mexico City Santa Fe

Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops
An outdoor pool, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a rooftop terrace are onsite.
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. 50-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Mexico City Santa Fe. During your stay, you'll be connected to a shopping center, and just a quick walk from Samara Shops. Features include free WiFi in public areas, plus 3 bars and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy international cuisine and garden views while dining at Madera
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Samara Shops and a 2-minute drive from Parque La Mexicana
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Mexico City Santa Fe offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 7363 square feet (684 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Mexico City Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 150 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 415 for adults and MXN 208 for children
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Madera

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7363 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 8 2025 to January 25 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Hilton Mexico City Santa Fe offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Diego

Disliked: Staff & service, property conditions & facilities
Ty
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

Raul Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and surrundings are very important for me
Stayed 2 nights in Sep 2024

10/10 Excellent

Shantal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Stayed 7 nights in Aug 2024

10/10 Excellent

Edward

Stayed 3 nights in Aug 2024

10/10 Excellent

Monica, guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Benny

Travelled with family
Excellent facilities, decoration, and staff. Specially Ms Sandra was very welcoming, professional and polite.
Stayed 5 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area, shopping center walking distance with many dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Aug 2024

8/10 Good

Gabriel

Liked: Staff & service, amenities, property conditions & facilities
Los cuartos amplios
Stayed 1 night in Jul 2024

10/10 Excellent

klotz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Eon Andre

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

lina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2024

10/10 Excellent

MARIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Jul 2024

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place to stay in.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property safe and quiet
Stayed 6 nights in Jun 2024

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean Carlos

Stayed 4 nights in Jun 2024